topic Re: delayed or lost qvc package in Community Chat

delayed or lost qvc package

freakygirl — Mon, 25 Aug 2014 23:35:54 GMT

has anyone ever had a very delayed qvc package arrive? it usually takes 7 days for me to receive a package from qvc, but now, it's taking almost 2 weeks and from tracking info, it's going all over TX! I can't seem to get in touch with usps by phone. I don't know what to do! help?

Re: delayed or lost qvc package

mousiegirl — Tue, 26 Aug 2014 02:42:44 GMT

It it were UPs, customer service could track the package. I have had delayed packages, most don't ever arrive, but once, I forgot something was on the way, and when it arrived, I checked and it had been almost four weeks. I think I would still let customer service know, but you will probably be told to give it another week.

Re: delayed or lost qvc package

hckynut — Tue, 26 Aug 2014 04:52:55 GMT

On 8/25/2014 gwishy said: has anyone ever had a very delayed qvc package arrive? it usually takes 7 days for me to receive a package from qvc, but now, it's taking almost 2 weeks and from tracking info, it's going all over TX! I can't seem to get in touch with usps by phone. I don't know what to do! help?

We had one that was very delayed, in fact I am not sure they ever found it. Ordered this one 2-day air and after 5 days I called and they could not find it. Sent another one overnight air. Got that one.

Re: delayed or lost qvc package

freakygirl — Tue, 26 Aug 2014 16:46:07 GMT

thank you for those who replied! I'm not happy that it happened to you too, but I'm kinda relieved that it's not just me it's happening to! I've been trying to call usps but it's a darn automated voice that I always get, and it can't even track my package! helpful huh? I'm so annoyed. i did advice qvc though and they were helpful. I will continue to wait a couple more days and then decide what to do. thanx guys

Re: delayed or lost qvc package

Black Cat Back — Tue, 26 Aug 2014 23:28:27 GMT

I just had that happen. A the truck missed the train and it was delayed for 4 days. I got it though without incident.

Call CS... they are able to even track my returns with their label. They have the record of where it is and know that it's over 2 weeks. They will send you out a new item.

Re: delayed or lost qvc package

Kachina624 — Wed, 27 Aug 2014 04:48:45 GMT

I actually had a UPS package delayed due ti a "railroad accident", that's what the tracking said. Never even occurred to me that our stuff rode trains. If your tracking shows it going all over Texas, it sounds more like a UPS shipment. Mine often go to 5 Texas cities before leaving the state.