topic Re: Why can't QVC FIX THIS SITE!!!!! in Community Chat

Why can't QVC FIX THIS SITE!!!!!

gazelle77 — Sat, 23 Aug 2014 15:59:59 GMT

This Runtime disturbance has been going on now for quite a while.....

Re: Why can't QVC FIX THIS SITE!!!!!

scotttie — Sat, 23 Aug 2014 16:02:45 GMT

Do a live chat with customer service. I did that. Maybe if enough of us do, they will notify the tech dept.

Re: Why can't QVC FIX THIS SITE!!!!!

nafecar — Sat, 23 Aug 2014 16:04:10 GMT

I agree it is a pain in the rump

Re: Why can't QVC FIX THIS SITE!!!!!

bikerbabe — Sat, 23 Aug 2014 16:04:31 GMT

Took me multiple attempts to log in and post on this thread.

Seems to me they are losing business if it affects log in and not just page loads on the forum.

Re: Why can't QVC FIX THIS SITE!!!!!

MaggieToo — Sat, 23 Aug 2014 16:04:36 GMT

I wish they would. I have those errors every darn day.

Re: Why can't QVC FIX THIS SITE!!!!!

gazelle77 — Sat, 23 Aug 2014 16:05:56 GMT

is their ""TECH DEPARTMENT"" on vacation???? EVERYONE????

Re: Why can't QVC FIX THIS SITE!!!!!

Preds — Sat, 23 Aug 2014 16:17:41 GMT

It appears to be ten times worse today. Whatever they are ""fixing"" ain't fixin'!!!!!

Re: Why can't QVC FIX THIS SITE!!!!!

wildcherry — Sat, 23 Aug 2014 16:31:34 GMT

Same here. Annoying as all get out. Fix it QVC!

Re: Why can't QVC FIX THIS SITE!!!!!

kittymomNC — Sat, 23 Aug 2014 16:33:34 GMT

PLEASE fix the runtime errors, and also the agonizingly SLOW response time. I did not have much problem yesterday, but this morning it's awful! Someone needs to do something about this website and these boards.....PLEASE!

Re: Why can't QVC FIX THIS SITE!!!!!

deeva — Sat, 23 Aug 2014 16:34:21 GMT

Yes, this is very annoying.

Re: Why can't QVC FIX THIS SITE!!!!!

circles — Sat, 23 Aug 2014 16:43:37 GMT

I lost count on how many times I had to ""log in""....yesterday.....today its running sooooooooooo slow....I have to wait and wait for my post to actually post....

Re: Why can't QVC FIX THIS SITE!!!!!

croemer — Sat, 23 Aug 2014 16:55:57 GMT

Amen to that! The last 3 days have been even worse. I can post and then it may take me 3-4 minutes to be able to post again. Very frustrating!!

Re: Why can't QVC FIX THIS SITE!!!!!

cody2 — Sat, 23 Aug 2014 17:16:17 GMT

It is not even worth trying to post here today. It has gotten progressively worse this week and now it is almost impossible.

Re: Why can't QVC FIX THIS SITE!!!!!

SharkE — Sat, 23 Aug 2014 17:29:31 GMT

Yeah, it's horrible. I get runtime server error messages, then, sometimes I have to sign in for the umpteenth time and it takes you to 'your account' page instead of staying in the thread you want to post in. So, you have to start all over again, X out,then, go to 'my favorites', then, post in the thread U wanted to in the first place. Like taking a detour on the hwy.

Re: Why can't QVC FIX THIS SITE!!!!!

ahoymate — Sat, 23 Aug 2014 17:52:59 GMT

ITA!!! The least QVC could do is acknowledge the problem to let you know they R aware & working it!!!! HORRIBLE website experience!!! Too slow and too many 'Run Time Errors'!!!

Re: Why can't QVC FIX THIS SITE!!!!!

naturalfan — Sat, 23 Aug 2014 18:19:50 GMT

At least I know I'm not the only person having problems. I was thinking it was my laptop but guess it's just more of the same. Let me guess, you can probably order on line pretty easily, right?

Re: Why can't QVC FIX THIS SITE!!!!!

MaggieToo — Sat, 23 Aug 2014 19:39:02 GMT

I have gotten the error about 6 times already this a.m.

I agree with Skylands, at least let us know someone is working on the problem.

Re: Why can't QVC FIX THIS SITE!!!!!

dooBdoo — Sat, 23 Aug 2014 20:24:45 GMT

One thing that might help, start sending them reports. They are aware of this, because every time we see the error message, they do too. But they're obviously doing nothing to fix the problem.

Keep reporting it to them. Scroll to the bottom of any page and you'll see:

We're here to help

Send an Email or Call Us 888-345-5788
Visit Customer Service

If you click on Send an Email, then choose "Using QVC.com" and be sure to check "Yes" for "Would you like a reply?"

(btw: Just my opinion, but calling customer service about problems on the website is a waste of time. They're not directly associated with tech support and I'm not that confident they even pass along the concerns expressed to them.)

Re: Why can't QVC FIX THIS SITE!!!!!

MaggieToo — Sat, 23 Aug 2014 20:27:09 GMT

See ""Run Time Error"" by Krimpette. She got a response.

Re: Why can't QVC FIX THIS SITE!!!!!

Deb1010again — Sat, 23 Aug 2014 20:29:35 GMT

FYI... this site is managed and moderated by Bazzarvoice. Maybe it these problems were properly attributed to them they'd get on the stick. Instead we're always accusing QVC. I get this is QVC's site afterall, but I'm sure behind the scenes they're trying to get Bazzarvoice to fix it.