topic Re: Kohls Heads up in Community Chat

Kohls Heads up

scotttie — Wed, 16 Jul 2014 23:08:50 GMT

I think I read on here a while back that Kohls takes expired coupons, Kohls dollars, etc.

We got some Kohls dollars (or whatever they call it) today and the clerk made a point of saying that it would not be honored beyond the expiration date. She said something like we aren't doing that anymore. (not exact words).

Re: Kohls Heads up

dooBdoo — Wed, 16 Jul 2014 23:10:36 GMT

Oooo. That's interesting, Scottie. Our stores have always accepted them after the expiration date, too, but I haven't been there in a while. Thanks for the heads up.

Re: Kohls Heads up

terrier3 — Wed, 16 Jul 2014 23:11:51 GMT

I have a friend who worked there...here is a secret she gave me (and it worked).

I have a Kohl's charge and got 15% when I checked on my secret discount. I went to the store and told them I would buy 4 settings of Fiesta ware, but needed the 30% discount...I was hoping I would have received it. I really wanted 30% off and would wait until I got that percentage coupon in the mail and would buy nothing that day.

They gave me the 30% off on the spot.

Re: Kohls Heads up

Teacups — Wed, 16 Jul 2014 23:15:04 GMT

WOW no kidding? I am going.....lol

Re: Kohls Heads up

FrostyBabe — Wed, 16 Jul 2014 23:20:45 GMT

I bought a couple of things at Kohl's yesterday and was told by the associate at the register that effective 8/1, they would not accept coupons and/or Kohl's cash that were not within the valid dates printed on them. She was very apologetic and said it was a new corporate policy. I see no problem with it. Why did they even put expiration or a range of valid dates on them if they would take them anytime?

I also saw a women tell the clerk that she forgot her 30% off coupon and they gave her the discount anyway.

Re: Kohls Heads up

irishmama5 — Wed, 16 Jul 2014 23:23:23 GMT

They have never taken expired coupons or kohls cash where I live

Re: Kohls Heads up

colliemom4 — Wed, 16 Jul 2014 23:37:41 GMT

The problem I have with them is on the phone. I've had to call customer service several times recently and got the most unprofessional people and my problems were not resolved. I eventually found out the answers I needed to on my own, but when they sent me an e-mail survey asking how their customer service was during my call I let them know I wasn't pleased.

Re: Kohls Heads up

terrier3 — Wed, 16 Jul 2014 23:51:10 GMT

On 7/16/2014 AprilFlowers said:
WOW no kidding? I am going.....lol

Just ask nicely, April!

Re: Kohls Heads up

milly1 — Thu, 17 Jul 2014 00:04:05 GMT

I was in line and the clerk told the person receiving the Kohls cash expired Kohls cash would no longer honored past 8/1.

Re: Kohls Heads up

september — Thu, 17 Jul 2014 00:16:41 GMT

I didn't know that they ever took expired coupons. The only place I've heard of that does this, is Bed, Bath, and Beyond. I hope they don't stop taking them---since I don't go there often, I stock up on many things at once, and use up all my older coupons. I love that you can use one/item.

Re: Kohls Heads up

Feline Fine — Thu, 17 Jul 2014 00:58:12 GMT

On 7/16/2014 colliemom3 said:
The problem I have with them is on the phone. I've had to call customer service several times recently and got the most unprofessional people and my problems were not resolved. I eventually found out the answers I needed to on my own, but when they sent me an e-mail survey asking how their customer service was during my call I let them know I wasn't pleased.

I've always e-mailed them instead, and they've been professional and accommodating.

Just go to their 'Customer Service' header at the top of the page, "Contact Us" on the bottom left, and then to 'Email Us' below it.

Easy and much quicker.

Re: Kohls Heads up

sunshine45 — Thu, 17 Jul 2014 01:00:51 GMT

i have always used expired kohls cash. in fact, i have purposefully saved up large amounts in order to use them on a large order. i will stop in to see if this will be the policy of our kohls also. they are very good about giving me the 30% off if i have the code stored on my phone. that will be disappointing.

i THINK they are bringing in a new frequent buyer program.

Enroll in the store or online at https://kohlsrewards.com/cp/k_landing.aspx and receive these benefits:
• Bonus 100 points for signing up (after you link it to your account) - may take a few days to post
• Earn 1 point for every dollar you spend
• Get 8 savings offers every year, guaranteed
• Plus a birthday offer

FAQs - https://kohlsrewards.com/cp/faqs.aspx

Re: Kohls Heads up

Qwackertoo — Thu, 17 Jul 2014 01:07:31 GMT

Kohl's has always taken good care of me. I do most of my shopping through them online, probably 99% of it. Once in awhile a return or maybe some Christmas items in the store.

Although recently, a very large, very heavy and couple of hundred dollars order of Fiesta . . . they just literally threw the stuff in the box . . . the box looked like heck too when it arrived. Amazingly only a 2 quart serving bowl was chipped and they sent a replacement and I tossed the chipped one. I told the very nice & helpful person on the phone that IF the order had been properly prepared for shipment it would have arrived safe & sound in all likelihood and I realize they have multiple warehouse and hopefully they could determine which warehouse it was shipped from and correct the problem. All my other orders and pieces from both Kohl's and Macy's arrived in good shape except one beat up box from Macy's had one shattered dinner plate which they too replaced and I tossed the broken pieces.

Way better than Anthropologie . . . when my daughter moved to her dorm . . . she ordered 3 different vases, small, med & larger. Cute. Reg. 45.00 each for like 15.00 each. One arrived broken. They had me return the broken one and didn't ship the replacement until they received the broken one. OMGosh over 15.00. Really? So now they were out the broken vase, the replacement vase and the shipping cost x 2. Dumb. Whenever companies treat me with such ridiculousness . . . I always laugh and try to keep it light . . . that IF I'm going to go to jail it will be for at least a couple of MILLION dollars and NOT some petty amount.

Re: Kohls Heads up

Catitude — Thu, 17 Jul 2014 01:10:06 GMT

I had no idea they honored old coupons. In the past I threw mine out figuring they were no longer valid. pfffffffffffffffffffffft LOL

Re: Kohls Heads up

Mominohio — Thu, 17 Jul 2014 01:12:41 GMT

I heard recently they were going to stop honoring old coupons and the expired Kohl's cash as well. Sorry they are doing this because one thing that sets them apart is customer service and giving the customer what they want.

Re: Kohls Heads up

milly1 — Thu, 17 Jul 2014 01:47:21 GMT

Think the company is in financial trouble. Probably why they are changing their policy.

Re: Kohls Heads up

colliemom4 — Thu, 17 Jul 2014 02:08:28 GMT

On 7/16/2014 milly said:
Think the company is in financial trouble. Probably why they are changing their policy.

I know they were last year. I'm not certain if things have improved for them or not.

Re: Kohls Heads up

aprilskies — Thu, 17 Jul 2014 04:46:10 GMT

They use to take expired % off coupons a few days after their expiration. I dont know how long after but I know I have used at least a couple days later. The coupons they sometimes send in the mail for 10 bucks off, they dont take after expiration. At least, the stores in my area dont. I tried. The cash dollars, you could use after the expiration but it was a one time use. You couldnt take things back and get credit if you didnt want the item. Its ashame they are changing it although I do understand. In the last two years, I have noticed their prices have increased and their sales are not as good as they use to be. I really never understood how they made any profit, you could get things for dirt cheap. ...and name brands things. I hope they pull through if they are in trouble. It would be a shame to lose them.

Re: Kohls Heads up

pattypeep — Thu, 17 Jul 2014 14:06:50 GMT

We all enjoy getting discounts/bargains; however, why on earth should a retailer be expected to accept expired coupons? IMO, Kohl's is very generous. I toss many coupons out when I didn't have a desire to shop prior to the deadline of the coupon. I did go this week because I was in the area and had a 20% coupon that was still good.

Re: Kohls Heads up

Lipstickdiva — Thu, 17 Jul 2014 15:35:18 GMT

On 7/17/2014 twopeas said:
We all enjoy getting discounts/bargains; however, why on earth should a retailer be expected to accept expired coupons? IMO, Kohl's is very generous. I toss many coupons out when I didn't have a desire to shop prior to the deadline of the coupon. I did go this week because I was in the area and had a 20% coupon that was still good.

This is how I feel as well. It's nice that they did but not surprising if they stopped it.

I actually detest Kohls cash anyhow but I won't get into all that again because people are probably sick of reading about it. LOL