topic Re: Forum Improvements Survey---on community page in Community Chat

Forum Improvements Survey---on community page

sunshine45 — Mon, 14 Jul 2014 06:51:33 GMT

original link is on the qvc community page.

Vote for forum improvements.

http://www.qvc.com/community+Meta.content.html

Hi QVC Community!

Thanks to everyone who took the time to share with us their list of the top five changes the QVC forums needs in order to improve the overall experience. We received a total of 101 detailed responses to the question. We reviewed all of the suggestions that were submitted and are bringing them back for a vote to see how important these top concerns are to the larger community. We usually receive thousands of votes for our Community polls so we are hopeful this week’s multiple choice survey featuring the most mentioned topics will get more participation.

We were able to organize your suggestions into 4 main topics: moderation concerns, website problems and enhancements, forum discussion/category organization, and engagement from QVC employees and QVC vendors. The website problems and enhancements are being reviewed by our website engineers, more updates to follow in the future. Today we need to get a better understanding of how important are the changes you requested for the following topics:

Moderation Concerns

Forum Thread / Forum Category Maintenance

QVC Engagement in the Forums

Please take a few minutes to visit the survey page located here to help us take the appropriate next steps.

Forum Improvements Survey

Re: Forum Improvements Survey---on community page

RibbonsRosesRainbows — Mon, 14 Jul 2014 06:55:33 GMT

I took the survey.

Re: Forum Improvements Survey---on community page

sunshine45 — Mon, 14 Jul 2014 06:58:18 GMT

so did i RRR!

Re: Forum Improvements Survey---on community page

dooBdoo — Mon, 14 Jul 2014 07:14:15 GMT

Me, too, sunshine45! Thanks for posting this.

You might want to add this thread to "The Q We Love" so plenty of posters will see it. The more opinions the better!

Re: Forum Improvements Survey---on community page

dooBdoo — Mon, 14 Jul 2014 07:42:13 GMT

(posted a copy of sunshine45's OP in ""The Q We Love"")

Re: Forum Improvements Survey---on community page

Preds — Mon, 14 Jul 2014 10:35:15 GMT

Done!

Re: Forum Improvements Survey---on community page

Yuban3 — Mon, 14 Jul 2014 11:37:58 GMT

Just finished it!

Re: Forum Improvements Survey---on community page

MaggieToo — Mon, 14 Jul 2014 11:54:56 GMT

Thanks for posting this. I never go over there to see what is being posted, so didn't even know it was there. I did take the survey...

Re: Forum Improvements Survey---on community page

brii — Mon, 14 Jul 2014 12:02:05 GMT

I just finished it too. I'm glad to see they're willing to make some changes around here.

Thanks, sunshine.

Re: Forum Improvements Survey---on community page

scotttie — Mon, 14 Jul 2014 12:45:57 GMT

Thank you for calling this to our attention Sunshine. I would not have seen the survey otherwise. I participated and gave my name and email.

Re: Forum Improvements Survey---on community page

Yuban3 — Mon, 14 Jul 2014 14:25:05 GMT

In the comments section, I gave my $0.02 worth, on issuing a "warning" to someone that they are in danger of being banned, and once they are, make sure that they can't come back under a new/different nic.

I know that they won't listen to my suggestions, but I do wonder if they will implement any changes resulting from this little survey.

Re: Forum Improvements Survey---on community page

~moxie~ — Mon, 14 Jul 2014 14:34:55 GMT

On 7/14/2014 Yuban3 said:
In the comments section, I gave my $0.02 worth, on issuing a "warning" to someone that they are in danger of being banned, and once they are, make sure that they can't come back under a new/different nic.

I know that they won't listen to my suggestions, but I do wonder if they will implement any changes resulting from this little survey.

I did the same.

Re: Forum Improvements Survey---on community page

croemer — Mon, 14 Jul 2014 14:42:28 GMT

Thanks for posting this, I would have never found it otherwise sunshine. I think it is commendable that they are willing to listen and revisit changes with these survey's.

Re: Forum Improvements Survey---on community page

brii — Mon, 14 Jul 2014 14:47:29 GMT

On 7/14/2014 Yuban3 said:
In the comments section, I gave my $0.02 worth, on issuing a "warning" to someone that they are in danger of being banned, and once they are, make sure that they can't come back under a new/different nic.

I know that they won't listen to my suggestions, but I do wonder if they will implement any changes resulting from this little survey.

I don't want to get into a situation of over-moderation.

It would be nice if they had a way to deal with the people who sign up every day with a new nic and the obvious trolls that seem to bump up hundreds of threads every so often.

Re: Forum Improvements Survey---on community page

sunshine45 — Mon, 14 Jul 2014 14:59:48 GMT

you are welcome everyone!

i know that not everyone even goes to the community page so i am sure a lot of people would miss this opportunity to give some feedback.

Re: Forum Improvements Survey---on community page

Yuban3 — Mon, 14 Jul 2014 15:07:55 GMT

On 7/14/2014 brii said:
On 7/14/2014 Yuban3 said:
In the comments section, I gave my $0.02 worth, on issuing a "warning" to someone that they are in danger of being banned, and once they are, make sure that they can't come back under a new/different nic.

I know that they won't listen to my suggestions, but I do wonder if they will implement any changes resulting from this little survey.

I don't want to get into a situation of over-moderation.

It would be nice if they had a way to deal with the people who sign up every day with a new nic and the obvious trolls that seem to bump up hundreds of threads every so often.

What I was thinking was, say someone is abusing the "Report Inappropriate" button. The webbie could send them an e-mail, warning them that they are in violation of the Standards, and if it continues, they can be banned.

It's kinda surprising when you try to log on one day, and can't because you have been banned, and you don't know why, or what offense you did to warrant the banning.

It would be nice to be giving a chance to amend your behavior before being exiled to outer Claxon-5.

Re: Forum Improvements Survey---on community page

Pqfan — Mon, 14 Jul 2014 15:16:25 GMT

Thanks for posting this sunshine45.

I wouldn't have seen it.

Until they address being able to create multiple accounts little will probably change in here.

I appreciate that they are trying to listen to us though.

Re: Forum Improvements Survey---on community page

LilacTree — Mon, 14 Jul 2014 15:31:10 GMT

I participated.

Thanks for the heads up, sunshine 45!!

Re: Forum Improvements Survey---on community page

Clover29 — Mon, 14 Jul 2014 15:36:29 GMT

"engagement from QVC employees and vendors" seems to be a QVC issue, something they're bothered about; the actual customers have no particular interest in. I don't think it's one of the top five things people said needed to be reconsidered.

Re: Forum Improvements Survey---on community page

lovescats — Mon, 14 Jul 2014 17:38:48 GMT

On 7/14/2014 Clover29 said:
"engagement from QVC employees and vendors" seems to be a QVC issue, something they're bothered about; the actual customers have no particular interest in. I don't think it's one of the top five things people said needed to be reconsidered.

I think they want more sales driven from this forum. I don't think its one of the top five things either unless it is one of the top five things qvc thinks needs to be reconsidered.