topic Re: 1 post in Community Chat

1 post

------ — Sun, 13 Jul 2014 20:28:26 GMT

One of the board monitors who is logged in right now has 1 post under "Total Posts". All of the other board monitors have 0 posts. What do you think "Pam" posted about? Denim & Co?

Odd.

Re: 1 post

sunshine45 — Sun, 13 Jul 2014 20:39:01 GMT

there is no pam showing up on the list that i pull up......only ASTRAIA.

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tansy — Sun, 13 Jul 2014 20:40:32 GMT

Pam's shy.

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Lotus — Sun, 13 Jul 2014 20:41:19 GMT

----- must have scared her away.

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RoughDraft — Sun, 13 Jul 2014 20:41:35 GMT

Vanished!

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Clover29 — Sun, 13 Jul 2014 20:41:44 GMT

What makes you think that they monitor the boards? I thought the Customer Care people replied to questions on the item pages. It doesn't say ""monitor"" anywhere.

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------ — Sun, 13 Jul 2014 20:42:10 GMT

Oh dear. Didn't mean to scare you Pam. Sorry.

Re: 1 post

------ — Sun, 13 Jul 2014 20:44:22 GMT

On 7/13/2014 Clover29 said:
What makes you think that they monitor the boards? I thought the Customer Care people replied to questions on the item pages. It doesn't say ""monitor"" anywhere.

No one is 100% positive this is the case but if you look at members logged in you will see after a name ""QVC Customer Care"".

Re: 1 post

Clover29 — Sun, 13 Jul 2014 20:53:46 GMT

On 7/13/2014 ------ said:
On 7/13/2014 Clover29 said:
What makes you think that they monitor the boards? I thought the Customer Care people replied to questions on the item pages. It doesn't say "monitor" anywhere.

No one is 100% positive this is the case but if you look at members logged in you will see after a name "QVC Customer Care".

I know, and that's what it says when they answer a question on an item. I don't see why you assume that "being logged in" means they're anything to do with the boards.

Re: 1 post

------ — Sun, 13 Jul 2014 20:55:55 GMT

On 7/13/2014 Clover29 said:
On 7/13/2014 ------ said:
On 7/13/2014 Clover29 said:
What makes you think that they monitor the boards? I thought the Customer Care people replied to questions on the item pages. It doesn't say "monitor" anywhere.

No one is 100% positive this is the case but if you look at members logged in you will see after a name "QVC Customer Care".

I know, and that's what it says when they answer a question on an item. I don't see why you assume that "being logged in" means they're anything to do with the boards.

I'm a bit confused Clover.

They answer questions about items on the message board? I've never seen that. Can you show me a post? Thanks.

Re: 1 post

Clover29 — Sun, 13 Jul 2014 20:59:44 GMT

On 7/13/2014 ------ said:
On 7/13/2014 Clover29 said:
On 7/13/2014 ------ said:
On 7/13/2014 Clover29 said:
What makes you think that they monitor the boards? I thought the Customer Care people replied to questions on the item pages. It doesn't say "monitor" anywhere.

No one is 100% positive this is the case but if you look at members logged in you will see after a name "QVC Customer Care".

I know, and that's what it says when they answer a question on an item. I don't see why you assume that "being logged in" means they're anything to do with the boards.

I'm a bit confused Clover.

They answer questions about items on the message board? I've never seen that. Can you show me a post? Thanks.

It's nothing to do with the message boards. If you go to an item in inventory, right next to where you click to leave a review, there are questions asked by customers. Customers can answer the questions, but occasionally a QVC staffer will do so. I can't think of one off-hand to show you, but I've seen several. I have definitely seen them posted by "Leslie - Customer Care".

Re: 1 post

Lynnj — Sun, 13 Jul 2014 21:01:20 GMT

On 7/13/2014 ------ said:
On 7/13/2014 Clover29 said:
On 7/13/2014 ------ said:
On 7/13/2014 Clover29 said:
What makes you think that they monitor the boards? I thought the Customer Care people replied to questions on the item pages. It doesn't say "monitor" anywhere.

No one is 100% positive this is the case but if you look at members logged in you will see after a name "QVC Customer Care".

I know, and that's what it says when they answer a question on an item. I don't see why you assume that "being logged in" means they're anything to do with the boards.

I'm a bit confused Clover.

They answer questions about items on the message board? I've never seen that. Can you show me a post? Thanks.

If you click on Blog Post tab at the top, instead of Forum Thread tab, you will see blog posts. So for example, there is under electronics blog posts, a blog for the TSV and they have reps who are answering questions. Thats probably who this Pam person is, not a monitor.

Re: 1 post

Clover29 — Sun, 13 Jul 2014 21:01:50 GMT

Also, when I click on a board poster's nic from that list of members, it takes me to their activity on the forums.

If I click on Astraia's nic, it goes to blogs. Not forums. Maybe she posts on the blogs (I don't read them, so I wouldn't know).

Re: 1 post

Clover29 — Sun, 13 Jul 2014 21:02:24 GMT

Lynnj posted at the same time as me

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tansy — Sun, 13 Jul 2014 21:05:18 GMT

Pam's back.

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------ — Sun, 13 Jul 2014 21:11:45 GMT

On 7/13/2014 tansy said: Pam's back.

I see her. It does say after her name "QVC Customer Care" and 1 post in Forums. I think I'm reading that right.

ETA: QVC : Community : Forums : Pam - QVC Customer Care

Re: 1 post

------ — Sun, 13 Jul 2014 21:14:15 GMT

On 7/13/2014 Clover29 said:
Also, when I click on a board poster's nic from that list of members, it takes me to their activity on the forums.

If I click on Astraia's nic, it goes to blogs. Not forums. Maybe she posts on the blogs (I don't read them, so I wouldn't know).

It goes to forums for me. Strange.

Re: 1 post

Clover29 — Sun, 13 Jul 2014 21:16:33 GMT

Do you still think the Customer Care people are ""monitors""?

Re: 1 post

tansy — Sun, 13 Jul 2014 21:17:31 GMT

On 7/13/2014 ------ said:
On 7/13/2014 tansy said: Pam's back.

I see her. It does say after her name "QVC Customer Care" and 1 post in Forums. I think I'm reading that right.

ETA: QVC : Community : Forums : Pam - QVC Customer Care

She comes up in forums for me, too. Wonder what happened to Wayne?

Re: 1 post

------ — Sun, 13 Jul 2014 21:19:29 GMT

On 7/13/2014 Clover29 said:
Do you still think the Customer Care people are ""monitors""?

I wasn't really sure but from a prior discussion in VP about removing threads and posts it seemed possible only because each QVCCC had 0 posts.

Not really sure though Clover. Thanks for the info though.