topic Re: Avon ugh in Community Chat

Avon ugh

hunt and peck — Fri, 27 Jun 2014 12:12:29 GMT

I read on the internet that Avon is losing money in the USA under the current, new CEO. I hope she gets canned. I cannot stand her motivation for Avon. Each catalog looks like the last and the pricing is so high. Avon used to be for the middle class woman and the selections and variety were unique with each book different. Now its the same old same old offered each campaign. If something new is offered it either sells out fast or reverts back to the same old. I miss the uniqueness it used to have in its brochures. Anybody else feel the same?

Re: Avon ugh

CouponQueen — Fri, 27 Jun 2014 13:47:13 GMT

I like their eye liners and buy them by the dozen for my daughter and I..the black ones..

I wait til they are on sale ..and then with free shipping get them in a couple days. I have noticed their stuff does run high..for what I would expect from avon..

I did try their eye shadow primer..for $2.99 a tub..and loved it..glad I bought two..

Re: Avon ugh

rat2e — Fri, 27 Jun 2014 16:51:24 GMT

My grandmother and mother sold Avon for years. They used to have the best lipstick but can not remember the name without looking it up. They used to be innovated like they had Skin So Soft way before these beauty oils on the market today.

Re: Avon ugh

pegsue — Fri, 27 Jun 2014 17:30:48 GMT

I love Avon-even sold it a long time ago. If you want a personal rep. try going on their website-that is how I found my last rep. She lives a hop skip and a jump from my house! I think the products are excellent but what I have always complained about is them introducing a new product and then after awhile it is gone. I have been told they do that to keep up to date and current. When I find a product I like-especially facial cleanser, moisturizer, etc. I tend to stick with it. It's one thing to make improvements but quite another thing to just discontinue it. I do purchase the roll on deodorants for our family as well as bath products, the skin so soft, eye liners, hand and body lotions, neck creams, eye remover, some jewelry items and the occasional household item or fashion item. Everything I've ever purchased over the years I have been pleased with and I think most of the items are well priced-especially when I compare them to other companies.

I hope the USA company turns it around. I hope Avon stays around a long time.

Re: Avon ugh

HisElk — Fri, 27 Jun 2014 19:29:14 GMT

Will not use any Avon products as they are no longer on the cruelty free list. For awhile, they stopped, but they are back on the 'testing' lists.

Re: Avon ugh

chrystaltree — Fri, 27 Jun 2014 19:37:52 GMT

I am an Avon girl, I buy their skincare products, makeup, nail polishes, colognes, body lotions etc etc etc. The quality is top knotch and their prices are reasonable. I particularly love their selection of nail colors and lip colors. My "rave" now is their new makup setting spray. I love it. I spray it on at 7am and my makeup not only stays on, it stays fresh all day. I get home at 7pm and my makeup is as fresh as it was when I applied it. I'm hoping this product stays around for a long time. If I have any problems with Avon, it's that sometimes you find a product that you love and then Avon moves on to something new and you never see the product in the brochures again. I do think Avon might have extended itself too far. They sell a lot of clothing, fashion jewelry, shoes, handbags, household goods now. I don't need Avon for stuff like that. Theirs shoes and bags are a bit "plasticky".

Re: Avon ugh

151949 — Fri, 27 Jun 2014 19:43:41 GMT

Where I live in Florida we have an Avon store attached to a one woman beauty shop. It is always crowded in there - she has tables with mirrors and lights so you can try on samples etc and ladies love to go there and spend some time trying things out - young and old alike. She has a booming business. I go there to buy Skin so soft and she calls me when they have specials on the products I commonly buy. Her daughter runs the Avon store part and also makes very pretty jewelry she sells there as well.

Re: Avon ugh

GCR18 — Sat, 28 Jun 2014 00:17:45 GMT

I recently ordered a couple bottles of gel nail polish from their website and part of my order was wrong. They sent a nail polish and a lip stick. I called and they were really nice. They told me to keep the lip stick as a gift and the nail polish came in two days.

Re: Avon ugh

chrystaltree — Sat, 28 Jun 2014 15:24:55 GMT

On 6/27/2014 BonnieBelle said:
I'm surprised they're still in business. In my area, I haven't seen or heard of Avon in about 10 years. Never see a catalog anywhere, never get one in the mailbox. I used to know several Avon ladies, now no one sells it.

Time marches on, women did and so did Avon. We order online now. The Avon lady is now the Avon rep and they go where large groups of women go. Two women in my office building sell Avon, a couple of women at my church sell Avon. A lovely lady who recently turned 80 sells through the hair salons in my town. I sold it when I was a sahm but I didn't go door to door and that was 20 years ago. My customers came to my house to place and pickup their orders. But I did take/deliver orders to the teachers at my kids school. Door to door was back in my mother's day.

Re: Avon ugh

Suzy Snowflake — Sun, 29 Jun 2014 15:10:54 GMT

On 6/28/2014 chrystaltree said:
On 6/27/2014 BonnieBelle said:
I'm surprised they're still in business. In my area, I haven't seen or heard of Avon in about 10 years. Never see a catalog anywhere, never get one in the mailbox. I used to know several Avon ladies, now no one sells it.

Time marches on, women did and so did Avon. We order online now. The Avon lady is now the Avon rep and they go where large groups of women go. Two women in my office building sell Avon, a couple of women at my church sell Avon. A lovely lady who recently turned 80 sells through the hair salons in my town. I sold it when I was a sahm but I didn't go door to door and that was 20 years ago. My customers came to my house to place and pickup their orders. But I did take/deliver orders to the teachers at my kids school. Door to door was back in my mother's day.

Not where I live. I have a gentleman who sells Avon and I met him thru the catalog I found in my mailbox. On my block alone he had over twenty orders in two days, he said. With his great personality and outstanding service, he has a thriving business! PS. He is in his 70s

Re: Avon ugh

NYC Susan — Tue, 01 Jul 2014 07:12:04 GMT

I actually nearly started an Avon thread a few days ago, so I'm glad I found this one!

I've been using some Avon products on and off for years. But Avon has certainly changed! I recently ordered earrings and 2 waterproof Glimmersticks eyeliners for summer. A rep in my area had emailed me a code for free shipping, so I went to their website to place my order. It wouldn't take the code, so I called Avon and the person I spoke to said the code I was sent was not for free shipping - It was for 20% off after spending a certain amount (more than I was spending). I told her that the email was clearly an Avon email and specifically stated free shipping, and I offered to forward it to her, but she said she didn't have email there. So I placed the order, and emailed my rep to let her know. To this day, more than two weeks later, she has not responded.

I received the order, and one of the earrings was broken. Yesterday I opened one of the Glimmersticks, and a large piece of it snapped off. So instead of the tapered end, I have a large uneven chunk. I have been using Glimmersticks for a long time, and this never happened before. So tomorrow I'm going to call - and yes, it's not a lot of money, but so far 2 out of the 3 things I ordered have a problem, and that's not acceptable to me.

Before I found this particular rep (who has turned out to be useless), I had called Avon & asked if they could send me a catalog. They told me that they don't do that. I had to find a rep on their website. I found 3, none of whom responded to me. The 4th told me that I live too far away (we're less than 10 minutes apart). It was unbelievable how much effort I had to put into getting a catalog!

This company does not seem at all to be the way it once was.

Re: Avon ugh

pegsue — Tue, 01 Jul 2014 16:42:09 GMT

NYC Susan-wow, sorry about your bad experience. I don't understand the reps who don't respond to you, or the one that is less than 10 minutes from you. Guess they don't want your business-how rude.

Chrystaltree-I just tried the new makeup setting spray this a.m. and I Love it!

Re: Avon ugh

NYC Susan — Wed, 02 Jul 2014 02:48:08 GMT

On 7/1/2014 pegsue said:
NYC Susan-wow, sorry about your bad experience. I don't understand the reps who don't respond to you, or the one that is less than 10 minutes from you. Guess they don't want your business-how rude.

Chrystaltree-I just tried the new makeup setting spray this a.m. and I Love it!

Thanks! I sold Tupperware (a long time ago), and if someone expressed an interest, I was right on it! :-)

My latest issue is that if I go to the Avon site, it automatically puts me on the page of a rep I would rather not give my business to. I called Avon, and they said I can't order anything unless I have a rep and they have no idea how to switch me to another one. Really, really unbelievable!

Re: Avon ugh

hunt and peck — Thu, 03 Jul 2014 12:44:45 GMT

NYC Susan

I'm sorry to hear you're having so much trouble finding an Avon rep in your area. The way I found mine was google Avon rep and then added my city name. The rep that came up really wanted the business and I have had her since.

You could also go back to Avon.com Find a Representative and key in your name & address and go through the list they give you to find another rep willing to take you on as a customer.

Good luck again.

Re: Avon ugh

happygolfcartrider — Thu, 03 Jul 2014 13:35:29 GMT

Avon is now sold in flea markets everywhere. That is where I buy anything I may need.

Re: Avon ugh

NYC Susan — Fri, 04 Jul 2014 03:07:47 GMT

On 7/3/2014 newlook said:
NYC Susan

I'm sorry to hear you're having so much trouble finding an Avon rep in your area. The way I found mine was google Avon rep and then added my city name. The rep that came up really wanted the business and I have had her since.

You could also go back to Avon.com Find a Representative and key in your name & address and go through the list they give you to find another rep willing to take you on as a customer.

Good luck again.

Thanks, but finding a rep is not really the issue. I found several, exactly in the ways you explained, and I contacted each rep on a long list. Avon really needs to de-activate reps who are no longer interested in selling because most of the ones I contacted never responded to me at all. And the ones that did are only half-interested. I just found a nice lady at my country club who sells Avon, but at this point I'm just not all that inclined to buy anymore.

The quality of the products and the very poor Customer Service (not just the reps, but the people I've spoken to at Avon) have given me a very different feeling about this company than I ever had before. Two out of the three things I ordered were defective, they argued with me about a very clearly-worded discount code offer, etc.

As it stands now, everything I order online will be credited to a rep who never even provided me with a catalog. No one at Avon seems to know how I can change online to another rep. This has all been way too much work and aggravation, and customer satisfaction is clearly not a priority for them. It's a shame because they had two or three products that I liked and had used for years.

Thanks for your help! I do appreciate it!

Re: Avon ugh

NYC Susan — Fri, 04 Jul 2014 03:12:45 GMT

On 7/3/2014 golfcartrider said:
Avon is now sold in flea markets everywhere. That is where I buy anything I may need.

It's interesting that you say that. I recently attended a beach fundraiser, and they had a small flea market. I'm not a fan of flea markets in general, but I did notice an Avon table. So of course I took a look. Unfortunately, they didn't have the items that I use. And now I'm glad since there would have been no way to return anything that was defective. (This was just a temporary flea market - I guess it's different with more permanent ones.)

Re: Avon ugh

ID2 — Fri, 04 Jul 2014 12:37:08 GMT

I have always been a huge fan of Avon! I've had an Avon lady on and off for the past 40 years. My last one retired about 2 years ago and now I just order on-line. I've gotten terrific service with my on-line orders. In fact, I prefer to order myself than wait twice as long to receive my items with a rep. If you're ever looking for any promo offers just do a Google search and tons will show up!

Re: Avon ugh

Bird mama — Fri, 04 Jul 2014 13:26:26 GMT

When I buy from Avon, it tends to be seasonal decorations for the home or jewelry.

My most recent purchase was this set.