topic Re: ipad question in Community Chat

ipad question

hennypenny — Fri, 13 Jun 2014 16:50:50 GMT

I have an i-pad. I downloaded a game called Pear daddy or something like that. It is not a game that I want to keep. I have tried the normal way to remove it. ---pressing the app until the apps vibrate and then pressing the x on the specific app. It has turned the app grey but not removed it. Is there anyone out there that can give me clearer instructions?

Re: ipad question

151949 — Fri, 13 Jun 2014 16:52:43 GMT

I don't know about i pads but when i had my tablet I could go to the app store and look for the app and tap it - it would say uninstall and I could tap that and it was gone.

Re: ipad question

gidgetgh — Fri, 13 Jun 2014 17:10:39 GMT

That should work. Press and hold till it jiggles. Then click on the x. It will then ask you if you want to remove or keep. Tap on delete.

Re: ipad question

hennypenny — Fri, 13 Jun 2014 17:37:40 GMT

gidget i have done that many times over the last two days and nothing has happened other than the app turning grey. Happy, I will go to the app store and try your way now.

Re: ipad question

brii — Fri, 13 Jun 2014 17:41:21 GMT

henny, try doing a reboot on the iPad.

Hold down the sleep and home button at the same time. The screen will go black and then you'll see the apple.

When it comes back on, the app should be deleted

Re: ipad question

hennypenny — Fri, 13 Jun 2014 18:10:33 GMT

Thanks bri, will try that! I did start to do what happy said, but I had not used the app store, had just downloaded from candy crush, when the ad popped up.

Re: ipad question

brii — Fri, 13 Jun 2014 18:27:20 GMT

Sometimes it gets stuck. I hope it works!

Re: ipad question

hennypenny — Fri, 13 Jun 2014 19:43:22 GMT

aaaaak, have rebooted twice and stiill have the grey app from the stupid game. DO NOT BE TEMPTED BY THE OTHER GAMES WHEN YOU ARE PLAYING CANDY CRUSH! And yes, I am shouting.

Re: ipad question

raven-blackbird — Fri, 13 Jun 2014 21:14:28 GMT

you're going to have to go to your Settings > App manager > to the game you want to uninstall and hit the uninstall button..............................raven

Re: ipad question

dooBdoo — Fri, 13 Jun 2014 21:36:55 GMT

Hi, hennypenny! I'm sorry you're having problems.

Try this:

Open “Settings.”

Tap “General.”

Select “Usage.”

Under “STORAGE” select “Show all Apps.” If the app name is located in the list under “STORAGE,” select the app. You’ll be given the option to “Delete App.’

If that doesn’t work, open the App Store and see if you can download the app again. If so, then you should be able to remove it the usual way. If you still can't resolve this, let us know which iPad you have, whether or not it's jailbroken, are there any other problems, and if the iOS is up-to-date.

hth

Re: ipad question

hennypenny — Fri, 13 Jun 2014 23:15:35 GMT

I went to storage and the app wasn't listed, then I went to the app store and downloaded the game from i cloud again. That caused the app to disappear.

I want to thank everyone for helping me with this problem. I was getting so frustrated.

I will think twice about downloading games in the future.

Re: ipad question

dooBdoo — Sat, 14 Jun 2014 01:34:35 GMT

That's great, hennypenny! Thanks for the follow-up. I'm glad all is well.