https://community.qvc.com/t5/Community-Chat/How-does-the-exchange-process-work/m-p/63059#M36504 <P>I recently purchased an item that I would like to exchange for a smaller size.</P> <P>I know how the return process works but, I am curious about shipping costs.</P> <P>I know with returns you get refunded for the price of an item minus shipping cost.</P> <P>Does the Q process an exchange the same way as a return and then start from scratch as far as shipping costs.</P> <P>Am I making sense ? LOL</P> <P> </P> Fri, 01 Apr 2011 12:22:10 GMT BAGGIRL 2011-04-01T12:22:10Z https://community.qvc.com/t5/Community-Chat/How-does-the-exchange-process-work/m-p/63059#M36504 <P>I recently purchased an item that I would like to exchange for a smaller size.</P> <P>I know how the return process works but, I am curious about shipping costs.</P> <P>I know with returns you get refunded for the price of an item minus shipping cost.</P> <P>Does the Q process an exchange the same way as a return and then start from scratch as far as shipping costs.</P> <P>Am I making sense ? LOL</P> <P> </P> Fri, 01 Apr 2011 12:22:10 GMT https://community.qvc.com/t5/Community-Chat/How-does-the-exchange-process-work/m-p/63059#M36504 BAGGIRL 2011-04-01T12:22:10Z