topic Re: iPad help in Community Chat

iPad help

SusyQ22a — Sat, 26 Apr 2014 03:09:26 GMT

I just installed IOS to my iPad and I looked at my battery percentage and it is decreasing. I am also on WiFi. What is causing this to happen?

Re: iPad help

sylviahomeatlast — Sat, 26 Apr 2014 03:26:47 GMT

percentage declines with use or not turning it off completely when not in use---I plug mine in every night like my phone.

Re: iPad help

SusyQ22a — Sat, 26 Apr 2014 03:28:13 GMT

Mine is plugged in right now. I haven't been using it long tonight. Right now the battery percentage is 82%

Re: iPad help

newziesuzie — Sat, 26 Apr 2014 03:32:02 GMT

It can be many things causing it. I saw a list of things that drain the battery I think in one of the ""ipad Tips and Tricks"" in the Electronics Forum. Check out those threads.

Re: iPad help

stilltamn8r — Sat, 26 Apr 2014 03:46:34 GMT

Is it plugged in to an outlet or by USB to your computer?

Re: iPad help

SusyQ22a — Sat, 26 Apr 2014 03:50:05 GMT

Into an outlet in the wall and USB is plugged into the charger and iPad

Re: iPad help

newziesuzie — Sat, 26 Apr 2014 03:53:26 GMT

SuzyQ go here, Post number 9, a list with 17 things to check:

http://community.qvc.com/forums/qvc+electronics/topic/406549/ipadiphone-tips-and-tricks-ios-7.aspx

Re: iPad help

SusyQ22a — Sat, 26 Apr 2014 04:01:13 GMT

I tried all of the tips. No luck. I just turned WiFi off so maybe that will save my battery. Dh thinks I need to uninstall iOS

Re: iPad help

newziesuzie — Sat, 26 Apr 2014 04:02:40 GMT

On 4/25/2014 SusyQ22a said: I tried all of the tips. No luck. I just turned WiFi off so maybe that will save my battery. Dh thinks I need to uninstall iOS

The tips don't work instantly you have to recharge it and then see if it's better.

Re: iPad help

SusyQ22a — Sat, 26 Apr 2014 04:03:45 GMT

It's plugged in. So should I unplug it and replug it in?

Re: iPad help

SusyQ22a — Sat, 26 Apr 2014 04:04:26 GMT

How do I know it's charging?

Re: iPad help

newziesuzie — Sat, 26 Apr 2014 04:09:00 GMT

We need an expert to help us. lol I know mine's charging when the little battery at the top is green and there's a zigzag lightning bolt sort of thing.

Re: iPad help

Disneylandfan — Sat, 26 Apr 2014 05:39:31 GMT

First, the only way you can take off ios upgrade is to return to factory settings.

Have you hard closed all your open programs? You do this by double clicking the home button and then swiping up on each open program.

If you've done that already then I would try a hard shut down. Hold the power button down until it asks you if you want to turn off your ipad. Swipe the bar to turn it off. Wait a minute then you can turn it back on and see if that helps.

edited to say ios upgrade which is what I meant

Re: iPad help

sylviahomeatlast — Sat, 26 Apr 2014 06:23:46 GMT

On 4/25/2014 newziesuzie said:
We need an expert to help us. lol I know mine's charging when the little battery at the top is green and there's a zigzag lightning bolt sort of thing.

me too when it's about 30-40%, I charge it I have let it drop to 8-9% with no problems

Re: iPad help

SusyQ22a — Sat, 26 Apr 2014 06:49:55 GMT

I've been on chat with Apple care and they walked me through some steps. I'm also supposed to let the battery die down and then recharge to100%.

Re: iPad help

gidgetgh — Sat, 26 Apr 2014 11:55:09 GMT

On 4/25/2014 SusyQ22a said: I just installed IOS to my iPad and I looked at my battery percentage and it is decreasing. I am also on WiFi. What is causing this to happen?

I don't understand this part. iOS is already on the iPad. It's the operating system. What do you mean you just installed it?

How long had you been using your iPad when the battery started decreasing? Was it at 100% and you literally watched it tick down as you were watching the screen or were you using it for a few hours and it started to decrease? I don't think your post gives us enough information. My WIFI is always turned on as I'm on my iPad a lot. I never go in and turn it off. If I turn it off, then I can't use it.

I'll be happy to try and help you, but I think we need a little more info.

Re: iPad help

SusyQ22a — Sun, 27 Apr 2014 00:30:58 GMT

On 4/26/2014 gidgetgoeshawaiian said:
On 4/25/2014 SusyQ22a said: I just installed IOS to my iPad and I looked at my battery percentage and it is decreasing. I am also on WiFi. What is causing this to happen?

I don't understand this part. iOS is already on the iPad. It's the operating system. What do you mean you just installed it?

How long had you been using your iPad when the battery started decreasing? Was it at 100% and you literally watched it tick down as you were watching the screen or were you using it for a few hours and it started to decrease? I don't think your post gives us enough information. My WIFI is always turned on as I'm on my iPad a lot. I never go in and turn it off. If I turn it off, then I can't use it.

I'll be happy to try and help you, but I think we need a little more info.

Hi Gidget you're absolutely right. I didn't give enough info. I installed iOS 7.1.1 . You're right iPad does come with iOS. I guess I should have said I upgraded instead of installed. As for your questions, I installed iOS 7 and I noticed that the battery percentage on my iPad began to decrease from 100%. The rep at Apple care had me doing a lot of things like turning off settings that used a lot of battery life and that if I let my battery go down to 0 then I need to plug it in and see how long it takes to go back to 100%. Its a relatively new iPad bought in September. The rep said that if letting the battery go down didn't work I'd have to do a restore to new using someone's iTunes on their computer to restore or taking it into the Apple Store for the restore. Yes, my WiFi is always turned on too and I also use my iPad a lot. I had to turn off Bluetooth since I don't use it at all. We closed down the apps that I had on my iPad also.

Re: iPad help

Montana — Sun, 27 Apr 2014 18:38:07 GMT

SusyQ22a, go to an Apple store if you can. Your iPad may have developed a defect.

ETA: Did you turn off Bluetooth in Settings after installing 7.1.1? Having it on drains the battery.

Re: iPad help

newziesuzie — Sun, 27 Apr 2014 18:43:25 GMT

On 4/25/2014 SusyQ22a said: I've been on chat with Apple care and they walked me through some steps. I'm also supposed to let the battery die down and then recharge to100%.

That sounds good. So did it help fix the battery problem?

Re: iPad help

SusyQ22a — Sun, 27 Apr 2014 22:08:42 GMT

Yes all fixed!