topic Re: Regarding Reviews in Community Chat

Regarding Reviews

haddon9 — Mon, 31 Aug 2026 11:53:20 GMT

I hope the issue with those who can't see reviews has been fixed.

I never had that problem since I have been able to see reviews all along. I even left a few myself over the last week.

One thing that I have noticed recently regarding reviews are the many down votes when someone doesn't like an item. I'm talking about customers who purchased the item and go into detail about why they didn't like it and give it low stars.

I can understand the down votes if a review is when someone never bought the item or they are complaining about something that has nothing to do with the actual item itself such as price or shipping.

I don't understand why so many down votes when someone explains in detail why the item doesn't work for them.

You would think that some customers only want to sse glowing positive reviews! What is the point of that? I am glad to read honest reviews. It helps me to decide on an item.

This may have been something that has been going on for a long time but I only just noticed it.

Re: Regarding Reviews

bluehydrangea — Mon, 31 Aug 2026 12:34:28 GMT

Where have the "Reviews" gone????

This is ridiculous. It appears that you can see the "star" ratings from product list page but not from inside the exact product's page. It looks like they have absconded with the space on the product item page that was formerly dedicated to running reviews and replaced it with big huge individual ads for other products.

Hmmm, if this is related to "changes" from the the new "management team", it definitely feels like we are going backwards and not forwards.

We, "QVC" shoppers are smarter than that! In fact, all online shoppers are smarter than that, we read reviews on ALL websites. We need reviews or we will slow our buying.

Re: Regarding Reviews

TexasMom1 — Mon, 31 Aug 2026 12:41:26 GMT

I so agree! I always read the reviews on any item I am considering to purchase! What is next? Eliminating the garment measurement chart?

Re: Regarding Reviews

Neetgal2 — Mon, 31 Aug 2026 12:41:35 GMT

@haddon9

I always try leave reviews, when asked from a follow up purchase, especially if positive.

I recently bought a car, what a horrible experience. I refused to review the purchase, after numerous calls and emails. The dealership was better off without my negative review. Too many people dropped the ball! I was concerned about the people all having my phone number and street address. I was my own fault. I should have stayed with my trusted dealer 100 miles away but due to several recent medical issues had to temporarily relocate.

So many things I buy are not for me, kids and grands. So I immediately delete the emails, both from the Q and Walmart asking for reviews.

I am fascinated about the differences in the five star vs the one star reviews on the Q! Especially in clothing on fabric and washing.

Re: Regarding Reviews

Travone — Mon, 31 Aug 2026 12:50:10 GMT

Can we stop please with the multiple posts on the same topic, it does nothing but clutter up the forum. This is at least the 10th post on reviews in the last 2 weeks.

This is not the only topic where this is occurring. Weekly we have the I hate Jane posts and the Shawn is inappropriate posts. Whenever someone passes away there are at least 3 different posts informing us of the death. Recently I've noticed that the same person will write duplicate posts under different forum topics.

I'm not asking people to not post. If you have something to say, p!ease use the search bar for the topic and add to the current thread.

I know this will not be taken well and people will bring out the hate. If you must, go ahead, I will not be responding. This is just my opinion.

Just as I was writing this, someone else started a new thread on reviews.

Re: Regarding Reviews

Maizie Green — Mon, 31 Aug 2026 13:03:13 GMT

I can see reviews and watch videos. So it is not a universal problem, in the other threads, other people have said the same thing that they can see video and read the reviews.

Re: Regarding Reviews

haddon9 — Mon, 31 Aug 2026 13:32:25 GMT

@Travone

No hate here and I appreciate everyone's opinion.

Yes, there have been questions and posts regarding reviews. However, I haven't seen any mention about down votes on detailed reviews and was curious about them. I am allowed my opinion and curiosity as well.

My thread has noting to do with the fact that many can't see reviews. Not the same topic.

Re: Regarding Reviews

50Mickey — Mon, 31 Aug 2026 13:40:40 GMT

@Maizie Green wrote
I can see reviews and watch videos. So it is not a universal problem, in the other threads, other people have said the same thing that they can see video and read the review

@Maizie Green Can you tell us what device and browzer you are using? I am using a Macbook and cannot read reviews on Safari or Chrome. This just started last week. My Macbook updated the operating system last night and I cleared out viewing history and cookies and still no reviews. From what I have read more people are unable to read the reviews than those who can and most of those are using Edge. I am just wondering why I can read reviews on HSN and other sites. For me it is just the QVC site that is giving me problems. It's really a head scratcher.

Re: Regarding Reviews

cjm61 — Mon, 31 Aug 2026 13:45:03 GMT

Very good points @Travone . I rarely start a post but when I do I will type in the topic and if it has already been brought up I will not start another. Like you said, the "haters" may come out as they usually do, but I see it as they just fit the description below.

People seem to need the attention and validation. I never understood why posters repeatedly discuss the same thing over and over. I researched it and this is what I found. In my opinion, I find this very accurate. Not only here on this forum but in all social media outlets as well. One reason this is the only social platform I read.

Psychology and Attention

Dopamine Hits: Likes, comments, and notifications provide a quick psychological reward.

Validation: Some users feel unseen in real life and seek acknowledgment or a sense of belonging from strangers.

Re: Regarding Reviews

haddon9 — Mon, 31 Aug 2026 13:45:56 GMT

@50Mickey wrote:
@Maizie Green wrote
I can see reviews and watch videos. So it is not a universal problem, in the other threads, other people have said the same thing that they can see video and read the review

@Maizie Green Can you tell us what device and browzer you are using? I am using a Macbook and cannot read reviews on Safari or Chrome. This just started last week. My Macbook updated the operating system last night and I cleared out viewing history and cookies and still no reviews. From what I have read more people are unable to read the reviews than those who can and most of those are using Edge. I am just wondering why I can read reviews on HSN and other sites. For me it is just the QVC site that is giving me problems. It's really a head scratcher.

@50Mickey I am on a MacBook Air and I'm using Brave. I also just went over to Safari and can see reviews on both.

Re: Regarding Reviews

haddon9 — Mon, 31 Aug 2026 13:48:29 GMT

@cjm61 My question was about negative down votes on detailed reviews. What do you think of them?

BTW, I rarely start threads. I must have started myabe 4 new threads this year. Last year i would say none.

Re: Regarding Reviews

cjm61 — Mon, 31 Aug 2026 13:49:08 GMT

@50Mickey I've mentioned this on other threads, I use Chrome on my laptop and I rarely have any technical issues. I do not have ad blockers and I update as needed. I have access to all the reviews.

Re: Regarding Reviews

50Mickey — Mon, 31 Aug 2026 13:59:57 GMT

@cjm61 I don't have ad blockers either. I am on Macbook Air and almost exclusively use Chrome because I had so many problems with Safari. My operating system is up to date. It updates automatically and did so last night. This is the first time that I have experienced a problem with the QVC website.

Re: Regarding Reviews

Maizie Green — Mon, 31 Aug 2026 14:25:17 GMT

@50Mickey wrote:
@Maizie Green wrote
I can see reviews and watch videos. So it is not a universal problem, in the other threads, other people have said the same thing that they can see video and read the review

@Maizie Green Can you tell us what device and browzer you are using? I am using a Macbook and cannot read reviews on Safari or Chrome. This just started last week. My Macbook updated the operating system last night and I cleared out viewing history and cookies and still no reviews. From what I have read more people are unable to read the reviews than those who can and most of those are using Edge. I am just wondering why I can read reviews on HSN and other sites. For me it is just the QVC site that is giving me problems. It's really a head scratcher.

iPad and Safari, MacBook Pro and safari.

Re: Regarding Reviews

waterlily — Mon, 31 Aug 2026 14:41:20 GMT

Just last week, I gave a handbag one star, and it was posted.

Re: Regarding Reviews

SHOPR — Mon, 31 Aug 2026 15:41:26 GMT

@haddon9

I 100% understand the topic of your post. In my experience, the numerous downvotes, leaving me head-scratching, have been around for many years and are noticeable today as well.

I went ages without writing any reviews here. The constant downvotes for not helpful does give one pause on whether it is worth their time to leave reviews. My reviews tend to give some factual details that I feel would have been helpful for ME to know, before I made the purchase, both positive and negative.

I see downvotes for reviews ranging from one star to five and all in between. Anyway, because I chose to leave a few more reviews recently, I made the observation and wanted to share.

I will never know exactly why people choose to downvote those specific reviews, of course. But it is my opinion that those people simply cannot bear to read a review that contradicts their own personal like or dislike of the item.

I think they downvote a review as their way of saying "I am right and they are wrong!" Hey, whatever floats their boat. It doesn't matter the intended purpose of the helpful/not helpful, so long as they feel better after using it.

Re: Regarding Reviews

haddon9 — Mon, 31 Aug 2026 17:28:42 GMT

@SHOPR Thank you for commenting on the question in my OP. After 16 posts yours is the first and only post to do so.

I find it baffling when someone goes into detail about an item. I left a review on a top that I found too big for my petite frame even though it was my size (chest circumference) and I mentioned that it may work for some body types but not mine. I thought it may help those who are short like me but it could be a wonderful top for someone taller.

"I will never know exactly why people choose to downvote those specific reviews, of course. But it is my opinion that those people simply cannot bear to read a review that contradicts their own personal like or dislike of the item." You are probably correct about this. I hadn't thought of it that way but it's a strong possibility.

Again, thank you.