topic Re: 👍🏾 Amazon now accepts.... 👍🏾 in Community Chat

👍🏾 Amazon now accepts.... 👍🏾

Mz iMac — Fri, 21 Aug 2026 17:58:43 GMT

OTC (over the counter) benefits insurance cards. New to me.

Of course mine did not work. I entered every number I could find on my card. I have AARP United Healthcare Advantage.

Re: 👍🏾 Amazon now accepts.... 👍🏾

Estates — Fri, 21 Aug 2026 18:15:17 GMT

They have indicated on my account that they are accepting OTC cards, I would alternate mine with my hubby's card. Then I noticed they didn't go through and defaulted to my Amazon Visa. I called them and was told to call my bank.The bank wasn't authorizing their use. HUH?

Now I just go to the pharmacy at Walmart or Kroger and use the card with no problems.Plus,I can get sale prices and coupons and 5 times fuel points on Fridays at Kroger.A much better win-win.

Re: 👍🏾 Amazon now accepts.... 👍🏾

Estates — Fri, 21 Aug 2026 18:16:26 GMT

Also,I have Cigna/Health Spring and Wellcare. Neither works at Amazon.

Re: 👍🏾 Amazon now accepts.... 👍🏾

brandiwine — Fri, 21 Aug 2026 20:57:45 GMT

Doesn't sound like it really works. I'll stick to Walmart and Walgreens.

Re: 👍🏾 Amazon now accepts.... 👍🏾

Luvitorleaveit1 — Fri, 21 Aug 2026 21:18:57 GMT

We have the OTC through Aetna but can only use it at CVS.

Re: 👍🏾 Amazon now accepts.... 👍🏾

Kachina624 — Fri, 21 Aug 2026 21:37:36 GMT

I use mine at Walmart but. Somehow my orders seem to always get screwed up.

I've tried to find it on Walgreens website but could never locate a place to enter it.

Re: 👍🏾 Amazon now accepts.... 👍🏾

shoekitty — Fri, 21 Aug 2026 23:51:01 GMT

@Mz iMac I have a feeling they don't take HMO, or any card where you are suppose to to go to a certain pharmacy. Maybe a PPO would work. But I don't know. Good luck. Advantage plan in an HMO (in a way),

Re: 👍🏾 Amazon now accepts.... 👍🏾

Sage04 — Fri, 21 Aug 2026 22:33:52 GMT

@Luvitorleaveit1 wrote:
We have the OTC through Aetna but can only use it at CVS.

@Luvitorleaveit1 I also have Aetna OTC Card and I can shop at different places. Could you check yours again? I don't shop at CVS even though I can, but I have shopped at Kroger, Walmart, Walgreens and Publix where I'm living.

Re: 👍🏾 Amazon now accepts.... 👍🏾

Luvitorleaveit1 — Fri, 21 Aug 2026 22:38:01 GMT

@Sage04 - I'll try Walgreens, I don't shop at Walmart and Krogers is not in NY, I love Publix but it's not here either.

Re: 👍🏾 Amazon now accepts.... 👍🏾

Mz iMac — Fri, 21 Aug 2026 23:10:31 GMT

Amazon CS the OTC benefit card must show the OTC Network symbol on the back of the card. My card does not. Also, my card looks nothing like the below sample photo....

On Amazon's OTC website: "If your card isn’t accepted, check with your provider to confirm that Amazon is part of your plan’s approved retailer network."

Called UHC. Was told "at this time "Amazon is not part of their approved retailer network."

@shoekitty Seems you are correct.

Re: 👍🏾 Amazon now accepts.... 👍🏾

Winkk — Sat, 22 Aug 2026 00:50:17 GMT

My OTC card I have with my Keystone 65 Advantage Plan (BC/BS) cannot be used at Amazon. Amazon may be accepting them, but your insurance company has to have them in their system.

Re: 👍🏾 Amazon now accepts.... 👍🏾

10sluvr — Sat, 22 Aug 2026 06:07:03 GMT

I have Trinity and can only use at a cvs. I shop online and get free ship. Hubs has Priority Health and can go to walmart/meijers.

I think options may change on Jan 1, with some of these programs. I would check back then.

Re: 👍🏾 Amazon now accepts.... 👍🏾

Tinkrbl44 — Sat, 22 Aug 2026 06:47:47 GMT

@Mz iMac wrote:
OTC (over the counter) benefits insurance cards. New to me.

Of course mine did not work. I entered every number I could find on my card. I have AARP United Healthcare Advantage.

@Mz iMac

Well, that's weird. I have a UH Medicare Advantage plan, and our quarterly OTC drugs and whatnot are ordered through the site on my UH account.

What we order comes directly from Amazon in a couple of days.

Re: 👍🏾 Amazon now accepts.... 👍🏾

Estates — Sat, 22 Aug 2026 13:57:48 GMT

@Tinkrbl44 When I first used my hubby's OTC card on their website,the items were fulfilled and shipped by Walmart. Funny though,we were taxed on said items.I was told since Walmart is based in Arkansas,they charge tax on OTC items. I don't know if it was being shipped to TX or what prompted the charge.I just buy items at the pharmacies now with no problems or tax.

Re: 👍🏾 Amazon now accepts.... 👍🏾

Mz iMac — Sun, 23 Aug 2026 00:24:47 GMT

@Tinkrbl44 wrote:
@Mz iMac wrote:
OTC (over the counter) benefits insurance cards. New to me.

Of course mine did not work. I entered every number I could find on my card. I have AARP United Healthcare Advantage.

@Mz iMac

Well, that's weird. I have a UH Medicare Advantage plan, and our quarterly OTC drugs and whatnot are ordered through the site on my UH account.

What we order comes directly from Amazon in a couple of days.

@Tinkrbl44 When I order from UHMA the OTC products comes from CVS. I've never received any from Amazon. Maybe your plan it's allowed in your State and/or county. In my county/city Amazon is off limits for OTC for my plan. Not sure about other counties and/or cities in my State as there are many different types of UHA plans.