topic Re: Price adjustments in Community Chat

Price adjustments

GAC65 — Sat, 08 Aug 2026 23:59:44 GMT

I asked customer service if they would do a price adjustment on a pair of denim and Co jeans, that went of sale, and that I have not even received yet, and they send no because my size was sold out. Have you ever heard of such a thing? Is this the new QVC?

Re: Price adjustments

Bookplate — Sun, 09 Aug 2026 00:03:02 GMT

Yes, that is correct. The fashion item has to be available at the time you ask in the same size and color that you bought. It has been this way for a while.

Re: Price adjustments

Kachina624 — Sun, 09 Aug 2026 00:04:42 GMT

@GAC65. Can't figure out how that has anything to do with what someone paid, but, yes, that's been the policy for the past year or so.

Re: Price adjustments

matty liz — Sun, 09 Aug 2026 00:08:40 GMT

GAC65, it would have been a smart move on QVC part to give you the difference.

Re: Price adjustments

Kkins — Sun, 09 Aug 2026 00:14:59 GMT

@matty liz wrote:
GAC65, it would have been a smart move on QVC part to give you the difference.

Totally agree with you! They need to keep loyal customers.

Re: Price adjustments

Lovestheshores — Sun, 09 Aug 2026 00:26:03 GMT

@GAC65 wrote:
I asked customer service if they would do a price adjustment on a pair of denim and Co jeans, that went of sale, and that I have not even received yet, and they send no because my size was sold out. Have you ever heard of such a thing? Is this the new QVC?

Email the social team with all the information and hopefully they can help you. If it has not shipped yet, they may have you wait until it does.

They've helped me with 2 prices adjustments recently and are the best at handling CS issues. Thank you social team for all you do!!!!

QVCSocialTeam@qvc.com

Re: Price adjustments

skatting44 — Sun, 09 Aug 2026 00:39:46 GMT

email Social team

Have never been told that , only that the item must arrive first to my home before they can issue a price adjustment

Re: Price adjustments

Venezia — Sun, 09 Aug 2026 01:09:33 GMT

@GAC65 wrote:
I asked customer service if they would do a price adjustment on a pair of denim and Co jeans, that went of sale, and that I have not even received yet, and they send no because my size was sold out. Have you ever heard of such a thing? Is this the new QVC?

@GAC65 - Yes, that is the policy and has been for some time now.

BUT keep an eye on inventory. If your size and color comes back into stock, request the price adjustment immediately.

Re: Price adjustments

rms1954 — Sun, 09 Aug 2026 01:22:11 GMT

@GAC65 wrote:
I asked customer service if they would do a price adjustment on a pair of denim and Co jeans, that went of sale, and that I have not even received yet, and they send no because my size was sold out. Have you ever heard of such a thing? Is this the new QVC?

yes

Re: Price adjustments

elated — Sun, 09 Aug 2026 01:35:28 GMT

@GAC65 I know this is a policy they follow but it makes absolutely no sense..Wouldn't it be better to give the customer the adjustment than to loose business. I would try emailing QVCsocialteam@qvc.com and see if you get a different result.

Re: Price adjustments

89135 — Sun, 09 Aug 2026 14:22:05 GMT

Tell them you would like a QVC Credit....See if that works..It would be good on your next order...

Re: Price adjustments

Shelbelle — Sun, 09 Aug 2026 14:35:57 GMT

What a ridiculous policy !!!!

Re: Price adjustments

peacykeen — Sun, 09 Aug 2026 14:38:30 GMT

@Kkins

Re: Price adjustments

RespectLife — Mon, 10 Aug 2026 13:20:44 GMT

@elated wrote:
@GAC65 I know this is a policy they follow but it makes absolutely no sense..Wouldn't it be better to give the customer the adjustment than to loose business. I would try emailing QVCsocialteam@qvc.com and see if you get a different result.

Chico's has had this policy for EONS!

I haven't shopped there in 20 years, but used to buy a lot. This was their policy and they stuck to it.

Re: Price adjustments

Tissyanne — Tue, 11 Aug 2026 02:50:19 GMT

Re: Price adjustments

RescueLover — Tue, 11 Aug 2026 00:17:50 GMT

And You're out of luck if You notice the price drop at Midnight, call the next morning and it sold out over night. That happened to Me recently.

Re: Price adjustments

lynnie61 — Wed, 12 Aug 2026 16:08:31 GMT

I recently got a discount on a TSV one week later it was down $6. Must have had a lot of calls because it was raised back up, but the did give me the credit.