topic Update - As Is Item Returns in Community Chat

Update - As Is Item Returns

wifey2qt — Sat, 06 Jun 2026 10:27:55 GMT

The other day I posted about 'As Is' items being flagged with the " as is items are not eligible for return" message. Funny enought those same items now no longer state this so it must have been a Q error. Glad to see the policy did not change!

QVC messing with our minds again LOL ..

This item may be a customer return, vendor sample, or on-air display and is not in its originally manufactured condition. It may not be new and it may have been repackaged by QVC. Accordingly, the manufacturer may not honor any original warranty. However, QVC's standard return policy still applies.

Re: Update - As Is Item Returns

geezerette — Sat, 06 Jun 2026 11:14:58 GMT

@wifey2qt

Thank you for updating this as many people were very concerned and confused.

Re: Update - As Is Item Returns

skatting44 — Sat, 06 Jun 2026 12:24:12 GMT

@wifey2qt @geezerette

You have to look at each " As Is " items carefully as some items are marked " Non returnable " and some you can return despite being " As Is "

Re: Update - As Is Item Returns

Teddixat — Sat, 06 Jun 2026 12:42:39 GMT

What I noticed is that the Final Sale not Eligible for Returb used to be prominent in the to of the description. Now it has moved below to the add to cart.

Re: Update - As Is Item Returns

willdob3 — Sat, 06 Jun 2026 16:05:24 GMT

@Teddixat wrote:
What I noticed is that the Final Sale not Eligible for Returb used to be prominent in the to of the description. Now it has moved below to the add to cart.

@Teddixat I recently called CS & asked about the final sale policy if the item is defective & was told that defective items are eligible for return even if they are marked final sale. I wanted to get something I already had and liked. The only reason I'd have to return it would be if it was defective so hearing that made a difference and I ordered it.

Re: Update - As Is Item Returns

rockygems123 — Sat, 06 Jun 2026 16:28:46 GMT

@willdob3 wrote:
@Teddixat wrote:
What I noticed is that the Final Sale not Eligible for Returb used to be prominent in the to of the description. Now it has moved below to the add to cart.
@Teddixat I recently called CS & asked about the final sale policy if the item is defective & was told that defective items are eligible for return even if they are marked final sale. I wanted to get something I already had and liked. The only reason I'd have to return it would be if it was defective so hearing that made a difference and I ordered it.

@willdob3

I had the same experience with customer service. After receiving the accurate return information I ordered too

Hope you like your item!