topic Re: QVC Website Problem on My Computer in Community Chat

QVC Website Problem on My Computer

FLtricia — Fri, 13 Feb 2026 13:41:49 GMT

I didn't know which category to post this under, so here it goes:

Yesterday I went on-line to check things out on the QVC website. The header is normal size, but underneath the pictures are barely postage stamp size with the writing too small to read.

When I go to forums they pull up normal size too. Hence I am able to post this cry for help.

Does anyone have an idea as to what caused this? Thank you in advance!

Re: QVC Website Problem on My Computer

beckyb1012 — Fri, 13 Feb 2026 14:04:39 GMT

Have not had that problem but this morning I was not able to log on my usual way on my PC with Chrome. Had to open another browser to login.

In Chrome there is a big red banner says, "umm, Unfortunately we are unable to access your information." Everything does appear to have the same format and font.

Re: QVC Website Problem on My Computer

meallen616 — Fri, 13 Feb 2026 14:13:32 GMT

@beckyb1012,

Thank you so much for your post! I am having the exact same problem as you. I spent over an hour with Customer Service and it is still not fixed, the rep and I tried everything!! She reported it to her supervisor, so let's see what happens!!

Not a good way to start,

Re: QVC Website Problem on My Computer

beckyb1012 — Fri, 13 Feb 2026 14:22:55 GMT

@meallen616 wrote:
@beckyb1012,
Thank you so much for your post! I am having the exact same problem as you. I spent over an hour with Customer Service and it is still not fixed, the rep and I tried everything!! She reported it to her supervisor, so let's see what happens!!
Not a good way to start,

Oh I forgot what today is, YIKES!!

Re: QVC Website Problem on My Computer

Still Raining — Fri, 13 Feb 2026 14:59:21 GMT

My old IPad is doing fine. Could it be a operting system update issue? Or would cleaning out your history help?

Re: QVC Website Problem on My Computer

vermint — Fri, 13 Feb 2026 15:02:39 GMT

@Still Raining It only happens with me on QVC...been happening every couple months for awhile now. Clearing out doesn't help.

I'm also really tired of those teeny-tiny pictures I have to click on to sign in!

Re: QVC Website Problem on My Computer

beckyb1012 — Fri, 13 Feb 2026 15:37:34 GMT

I just updated my Chrome browser and relaunched and now back in the Q. on my PC my preferred choice.

Re: QVC Website Problem on My Computer

PJinIA — Fri, 13 Feb 2026 15:50:09 GMT

@beckyb1012 wrote:
I just updated my Chrome browser and relaunched and now back in the Q. on my PC my preferred choice.

Thanks for the tip...I couldn't log in this morning to place an order with the GALPAL coupon. Kept getting the "cannot access your information" message but updated Chrome and BAM, I'm in!! Good news, the coupon even works on "as is" orders!!

Re: QVC Website Problem on My Computer

beckyb1012 — Fri, 13 Feb 2026 15:54:51 GMT

@PJinIA wrote:
@beckyb1012 wrote:
I just updated my Chrome browser and relaunched and now back in the Q. on my PC my preferred choice.

Thanks for the tip...I couldn't log in this morning to place an order with the GALPAL coupon. Kept getting the "cannot access your information" message but updated Chrome and BAM, I'm in!! Good news, the coupon even works on "as is" orders!!

WoW and on Friday the 13th!!

Re: QVC Website Problem on My Computer

FranandZoe — Fri, 13 Feb 2026 16:34:42 GMT

That's interesting. When I do a search for something then click on an item it's fine - both normal size. But when I hit the back button the search results are teeny tiny like you're describing. When I hit refresh it takes me back to the item I clicked on - in normal size - then when I hit back the search results are normal size. Very strange. And time consuming.

This on a MacBook Air using Safari by the way.

Re: QVC Website Problem on My Computer

Catch71 — Fri, 13 Feb 2026 17:16:32 GMT

I usually view qvc on my iPad on the app. At times I am on my computer and use qvc.cominstead of the app. There is a pop up that comes on and blocks my view of what I am looking at! It's a little to the left of center and lists categories for you to choose. I can't read the forum, product descriptions, or anything. I can't get it to go away. Very annoying to say the least.

Re: QVC Website Problem on My Computer

BeeChee — Fri, 13 Feb 2026 17:46:03 GMT

@beckyb1012 wrote:
I just updated my Chrome browser and relaunched and now back in the Q. on my PC my preferred choice.

I have a Windows PC, and an Android phone.

It started last night, I could not sign into my "order status" or the "forums." I tried agin an hour ago and still could not sign in.

I could sign into the App, AND if I went to QVC.com on my phone I could sign on there.

I went to the Forums on my phone, read this post from @beckyb1012, updated Chrome, "relaunched", restarted my computer, AND IT WORKED!!

THANK YOU @beckyb1012 !!

Re: QVC Website Problem on My Computer

beckyb1012 — Fri, 13 Feb 2026 17:48:14 GMT

@BeeChee wrote:
@beckyb1012 wrote:
I just updated my Chrome browser and relaunched and now back in the Q. on my PC my preferred choice.
I have a Windows PC, and an Android phone.
It started last night, I could not sign into my "order status" or the "forums." I tried agin an hour ago and still could not sign in.
I could sign into the App, AND if I went to QVC.com on my phone I could sign on there.
I went to the Forums on my phone, read this post from @beckyb1012, updated Chrome, "relaunched", restarted my computer, AND IT WORKED!!
THANK YOU @beckyb1012 !!

I am so happy for you. When I got in on my phone and another browser on my PC I figured it had to be the Chrome. So happy to help and have us back where we prefer!!

Re: QVC Website Problem on My Computer

meallen616 — Fri, 13 Feb 2026 17:50:53 GMT

@beckyb1012,

I just updated my Chrome Browser and everything is fine now! Thank you SO much!

Re: QVC Website Problem on My Computer

beckyb1012 — Fri, 13 Feb 2026 17:51:43 GMT

@meallen616 wrote:
@beckyb1012,
I just updated my Chrome Browser and everything is fine now! Thank you SO much!

I know that is a big relief for you @meallen616

Re: QVC Website Problem on My Computer

Tori3569 — Fri, 13 Feb 2026 23:58:56 GMT

Anyone who keeps their devices updated as the updates come out usually avoid these issues. Clearing cache, etc is no longer a solution for most issues. It was when there were PCs with limited memory.