topic Re: ADA Compliance Rant a head in Community Chat

ADA Compliance Rant a head

I am still oxox — Tue, 03 Jun 2025 15:30:31 GMT

We have a new company preforming Shakespeare at a local venue which is not handicapped acceptable. I use a walker to get around and they literately told me they can not help me.

Meanwhile The Hudson Valley Shakespeare Festival was so lovely when I spoke to them on the phone they have golf carts to allow people to get to the site of the performance they also said they will help me out with extra cushions if needed and take my will take walker and return it during intermission and at the end of the performance.

I am more than a bit angry and not sure if I should peruse this or let it drop? Thank you all rant over

Re: ADA Compliance Rant a head

Laura14 — Tue, 03 Jun 2025 15:45:03 GMT

I'm sorry that happened to you.

I think your issue is with the local venue which may be why the performance crew can't help you. The venue is responsibile for being ADA compliant if I understand your post correctly.

They are who you need to contact. It may simply be that the first performance company is misinformed or uninformed as to what ADA facilities that venue has available.

That's wonderful that the other place knows what to do and has thought ahead. Enjoy!

Re: ADA Compliance Rant a head

I am still oxox — Tue, 03 Jun 2025 15:47:52 GMT

@Laura14 wrote:
I'm sorry that happened to you.

I think your issue is with the local venue which may be why the performance crew can't help you. The venue is responsibile for being ADA compliant if I understand your post correctly.

They are who you need to contact. It may simply be that the first performance company is misinformed or uninformed as to what ADA facilities that venue has available.

That's wonderful that the other place knows what to do and has thought ahead. Enjoy!

@Laura14 They told me flat out it is not handicaped accesabile and it is non ticketed seating. I sent them an message on FB in anwer my message, about being non ADA complinat

Re: ADA Compliance Rant a head

colleena — Tue, 03 Jun 2025 15:48:20 GMT

@I am still oxox I volunteer at one of our community theaters, its in a renovated church building about 100 years old & up to 5 years or so ago we did a big campaign to raise $ for an elevator as up to then a % of our patrons couldnt make it upstairs to see the shows. I think its really important to let the venue know of your concerns.

Re: ADA Compliance Rant a head

I am still oxox — Tue, 03 Jun 2025 15:55:34 GMT

@colleena wrote:
@I am still oxox I volunteer at one of our community theaters, its in a renovated church building about 100 years old & up to 5 years or so ago we did a big campaign to raise $ for an elevator as up to then a % of our patrons couldnt make it upstairs to see the shows. I think its really important to let the venue know of your concerns.

@colleena Thank you I was very vocal in my response to them on FB.

Re: ADA Compliance Rant a head

Jk9 — Tue, 03 Jun 2025 16:10:45 GMT

I agree that the venue owner has the responsibility to be ADA compliant so perhaps you @I am still oxox should research the venue and contact them with your concerns.

Re: ADA Compliance Rant a head

I am still oxox — Tue, 03 Jun 2025 16:12:47 GMT

@Jk9 wrote:
I agree that the venue owner has the responsibility to be ADA compliant so perhaps you @I am still oxox should research the venue and contact them with your concerns.

@Jk9 I have already done that and it does not seem to phase them so I will take my business else where

Re: ADA Compliance Rant a head

I am still oxox — Tue, 03 Jun 2025 16:19:51 GMT

@Jk9 wrote:
I agree that the venue owner has the responsibility to be ADA compliant so perhaps you @I am still oxox should research the venue and contact them with your concerns.

@Jk9 Thank you

the greenhouse is not an accessible location, the website says: The grassy area and gravel drive around the greenhouse, and the brick and pavement floor of the greenhouse are uneven and may not be suitable for all people.

This what the sent to me on FB.= And my response is below

M&M Performing Arts Company, Inc. Hmm inst that nice and against the ADA laws. I guess people like me will be shut out of your . Its OK HVSF was more that lovely about handicapped accommodation when I spoke to them. I guess I will spend my money else where

Lets see if I get addional comments

Re: ADA Compliance Rant a head

DSD2 — Tue, 03 Jun 2025 16:26:04 GMT

The ADA stipulates that a theatre event in a park must comply with accessibility requirements.

Re: ADA Compliance Rant a head

I am still oxox — Tue, 03 Jun 2025 16:28:54 GMT

@DSD2 wrote:
The ADA stipulates that a theatre event in a park must comply with accessibility requirements.

@DSD2 Thank you so very much

Re: ADA Compliance Rant a head

Isobel Archer — Tue, 03 Jun 2025 16:46:47 GMT

It sounds like you are also concerned that the performing company is playing in an unaccessible venue.

Re: ADA Compliance Rant a head

I am still oxox — Tue, 03 Jun 2025 16:49:22 GMT

@Isobel Archer wrote:
It sounds like you are also concerned that the performing company is playing in an unaccessible venue.

@Isobel Archer I am extremely concerned boarding on anger

Re: ADA Compliance Rant a head

Isobel Archer — Tue, 03 Jun 2025 16:51:26 GMT

@I am still oxox wrote:
@Isobel Archer wrote:
It sounds like you are also concerned that the performing company is playing in an unaccessible venue.
@Isobel Archer I am extremely concerned boarding on anger

@I am still oxox I don't blame you. Definitely make your feelings known to both the venue and the performing company. And any other place on social media where you can express your concerns.

Re: ADA Compliance Rant a head

foxywoods — Tue, 03 Jun 2025 16:52:41 GMT

What would you like the company to do for you? they are just stating facts. the ground is uneven and the paths are gravel

Re: ADA Compliance Rant a head

I am still oxox — Tue, 03 Jun 2025 16:56:06 GMT

@Isobel Archer wrote:
@I am still oxox wrote:
@Isobel Archer wrote:
It sounds like you are also concerned that the performing company is playing in an unaccessible venue.
@Isobel Archer I am extremely concerned boarding on anger
@I am still oxox I don't blame you. Definitely make your feelings known to both the venue and the performing company. And any other place on social media where you can express your concerns.

@Isobel Archer I have posted my feelings on FB

Re: ADA Compliance Rant a head

I am still oxox — Tue, 03 Jun 2025 16:58:58 GMT

@foxywoods wrote:
What would you like the company to do for you? they are just stating facts. the ground is uneven and the paths are gravel

@foxywoods They need to have it ADA complaint, that is the facts. It not just for me it is for every other handicapped person who would want to patronize the venue. It is also illegal to not have access. Why should I be excluded?

Re: ADA Compliance Rant a head

Isobel Archer — Tue, 03 Jun 2025 17:01:35 GMT

@foxywoods wrote:
What would you like the company to do for you? they are just stating facts. the ground is uneven and the paths are gravel

Well if the ground is uneven and the paths are gravel, I hope they have liabilitty insurance because it's not just those using a walker who could have difficulty. It could be very easy for an able bodied person to be distracted talking to someone and trip on the uneven ground or gravel and/or twist an ankle.

Re: ADA Compliance Rant a head

AuntG — Tue, 03 Jun 2025 17:10:16 GMT

In answer to your question, I'd just drop it. I'm not one to get extremely upset about things, so I'd simply not be attending. What tends to anger me more, is people who don't do their job. For example, cashiers chatting back and forth while customers are lining up.

Re: ADA Compliance Rant a head

Isobel Archer — Tue, 03 Jun 2025 17:28:11 GMT

@AuntG wrote:
In answer to your question, I'd just drop it. I'm not one to get extremely upset about things, so I'd simply not be attending. What tends to anger me more, is people who don't do their job. For example, cashiers chatting back and forth while customers are lining up.

We got the ADA because people who were denied access didn't "just drop it" and accept the idea that they should just stay home.

While I agree it is annoying to stand in line while not being served fast enough, at least you are participating in the activity and not being denied that opportunity.

Re: ADA Compliance Rant a head

Etoile308 — Tue, 03 Jun 2025 17:33:39 GMT

First, I'm a big believer in giving all not for profit theater groups some slack. To me they are a vital part of the art world and work with very limited budgets and rely considerable on donations.

I also think as we age, there are times when we need to face our own limitations and come to the realization that not all things are possible at all times. Or we become creative in our solutions.

This appears to be a park like setting. As with any park, once you venture off the paved paths there are challenges for those with mobility issues.

It appears the Lyndhurst facility and parking are ADA compliant. The difficulty seems to be getting from the pathway across the grass to the Greenhouse. Difficult, not impossible, but they make you aware of the potential risk.

If I had such a burning desire to see yet another production of this play, and felt I couldn't safely make it across the grass with a walker to enter the greenhouse, I would consider renting a wheelchair for the day. But that's me.

I don't know what solution a theater company renting short term a venue could do.

Sure you could remain angry and file a complaint against a not for profit theater group, or you could remain calm and continue discussions, acknowledging the situation you both face with the venue. Then telling them you would like to try and continue work on finding a solution.