topic Re: Amazon Return in Community Chat

Amazon Return

occasionalrain — Wed, 29 Jan 2025 20:55:34 GMT

I took an Amazon return to the UPS store on last Thursday, the 23rd, and haven't gotten an email that it has arrived and my account hasn't been credited. Should I be concerned?

Re: Amazon Return

CelticCrafter — Wed, 29 Jan 2025 21:06:03 GMT

Did you get a receipt?

Re: Amazon Return

Grand Happy — Wed, 29 Jan 2025 21:05:50 GMT

Did you kept your receipt?
I would call Amazon and find out.
I would be concerned.

Re: Amazon Return

Redshoes07 — Wed, 29 Jan 2025 21:09:40 GMT

Sometimes if the item you purchased from Amazon is from a third party, you'll usually have to wait until it gets to that third party's warehouse, than you will get your refund

Re: Amazon Return

Nightowlz — Wed, 29 Jan 2025 21:17:10 GMT

I had a return to Amazon. They sent the wrong item. I received an email from Amazon the day after I shipped it back. A refund had already been issued.

I had 2 other returns. I received credit back 1 week apart on those. Both were shipped back on the same day.

Do you have the tracking number you can check?

Re: Amazon Return

Group 5 minus 1 — Wed, 29 Jan 2025 21:26:07 GMT

Our UPS is 2 miles away and if we do an Amazon Return we usually get computer notice by the time we get home. Yes, I would be concerned.

Re: Amazon Return

jewel-maven — Wed, 29 Jan 2025 21:42:42 GMT

@occasionalrain wrote:

I took an Amazon return to the UPS store on last Thursday, the 23rd, and haven't gotten an email that it has arrived and my account hasn't been credited. Should I be concerned?

@occasionalrain

If you have your UPS receipt I wouldn't be overly concerned. It has been my experience with Amazon returns that if you return unboxed, your item is grouped with other returns going to Amazon. Therefore, it takes longer to process since items have to be sorted before issuing credits. For this reason I always rebox return items myself and use the return label provided online. I would give it another week before being alarmed.

Re: Amazon Return

occasionalrain — Wed, 29 Jan 2025 21:56:53 GMT

@CelticCrafter wrote:
Did you get a receipt?

Yes, but it doesn't have a tracking number on it.

Re: Amazon Return

We rescue cats — Wed, 29 Jan 2025 21:57:02 GMT

Most of the time when I return an item to Amazon I take it to the UPS store or Staples and I have an email in my inbox by the time I get home telling me that the refund has been issued.

Re: Amazon Return

occasionalrain — Wed, 29 Jan 2025 22:06:24 GMT

@jewel-maven

It was in the origional box, the one it was sent in from Amazon.

In the past, I've gotten an email from Amazon the day after I've sent my return. Not getting an email this time is my reason for concern.

A lot of others with packages were at UPS so that could a reason for the delay.

Re: Amazon Return

occasionalrain — Wed, 29 Jan 2025 22:11:26 GMT

Thank you, one and all for responding. I'm less concerned now and will give it more time.

Re: Amazon Return

JeanLouiseFinch — Wed, 29 Jan 2025 22:51:56 GMT

We always bring our Amazon returns to the UPS Store. The refund is usually credited within an hour or two, sometimes before we get home.

Look on your Amazon account. Maybe it shows there and you overlooked the email. Otherwise have a CSA call you and explain it to them. They're usually pretty helpful.

Re: Amazon Return

Tori3569 — Thu, 30 Jan 2025 00:56:33 GMT

Exactly why I always take Amazon returns to Whole Foods. No need for any tracking because it's immediate.

Re: Amazon Return

occasionalrain — Thu, 30 Jan 2025 01:12:14 GMT

@Tori3569 I don't have a Whole Foods locally. I'd have to the city.

Re: Amazon Return

spabar — Thu, 30 Jan 2025 08:21:46 GMT

Check your account under "refund status."

Re: Amazon Return

Carmie — Thu, 30 Jan 2025 08:44:02 GMT

I take my returns to Kohls. By the time I get home, my refund is in my account.

The return is done immediately and I don't have to supply a bag or box to send it back.

@occasionalrain Did you get a receipt for the package when you made the return?

Re: Amazon Return

Cakers3 — Thu, 30 Jan 2025 10:24:05 GMT

@occasionalrain wrote:
@CelticCrafter wrote:
Did you get a receipt?

Yes, but it doesn't have a tracking number on it.

@occasionalrain It has to have a tracking number. The number is printed on it-about 15 digits.

Any returns I make at UPS generates these receipts.

Re: Amazon Return

occasionalrain — Thu, 30 Jan 2025 16:05:16 GMT

@Cakers3 I found the tracking number and it was delivered to Shepardville, Kentucky on the 27th.

Re: Amazon Return

jewel-maven — Thu, 30 Jan 2025 16:11:27 GMT

Re: Amazon Return

‎01-30-2025 05:24 AM

@occasionalrain wrote:
@CelticCrafter wrote:
Did you get a receipt?

Yes, but it doesn't have a tracking number on it.

@occasionalrain It has to have a tracking number. The number is printed on it-about 15 digits.

Any returns I make at UPS generates these receipts.

@occasionalrain @Cakers3 If you haven't sealed your return in the box with a prepaid return label then it will be grouped with other returns in a single box. In those instances a tracking number is not generated/available at the time. So, your UPS receipt will not show a tracking number.

Re: Amazon Return

occasionalrain — Thu, 30 Jan 2025 16:19:28 GMT

@jewel-maven It was sealed in the origional box in which it arrived to me with a label from Amazon attached, taken to the UPS store, scanned there and I received a receipt.