topic Re: EBAY beware in Community Chat

EBAY beware

chessygal — Mon, 06 Jan 2025 13:07:04 GMT

If you bought items on EBAY and they have your payment info they will automatically put in the order if you win an item.

They did that to me on a ring I bid on and was the only bidder. At the close of the bidding time they used my payment info and charged me. I tried to cancel the order within 3 hours and they did contact the seller but the seller refused to cancel.

I thought you had 3 days to cancel on an order. Has this happened to anyone else?

Re: EBAY beware

deeva — Mon, 06 Jan 2025 13:13:51 GMT

I believe the three day law applies to door to door salespeople.

Re: EBAY beware

SilleeMee — Mon, 06 Jan 2025 13:22:13 GMT

As far as I know there is no time frame established by eBay. It's up to the seller if they will cancel the order or not. If the buyer doesn't pay for an item after 4 days then the order cancels itself but then the seller can launch a case against you and you could possibly be compromising your rights to use eBay in the future.

Re: EBAY beware

jackthebear — Mon, 06 Jan 2025 13:42:40 GMT

@chessygal wrote:
If you bought items on EBAY and they have your payment info they will automatically put in the order if you win an item.

They did that to me on a ring I bid on and was the only bidder. At the close of the bidding time they used my payment info and charged me. I tried to cancel the order within 3 hours and they did contact the seller but the seller refused to cancel.

I thought you had 3 days to cancel on an order. Has this happened to anyone else?

you placed a bid and were the winner, of course, the seller charged you

you could try to cancel the order thru the process obvi I can't link the page you should be able to find it

as a seller I will always cancel if they request as I don't want to deal with nonsense on the back end

Re: EBAY beware

Pecky — Mon, 06 Jan 2025 14:03:09 GMT

I know Ebay changed if you make an offer you at that point have to have your payment set up so if the seller accepts it, you will automatically be charged. Sounds like they did the same thing with making a bid. I guess it helps to avoid people not paying.

Re: EBAY beware

rockygems123 — Mon, 06 Jan 2025 14:36:40 GMT

@chessygal

If you placed a bid why would you expect not to have to pay for the item?

Re: EBAY beware

threecees — Mon, 06 Jan 2025 17:08:03 GMT

Yes, this is how winning an auction works. If you choose to have it set up

this way.

My son bids on racing cards and if an auction goes off over night first thing

in the morning he checks to see if he won it and if so he is automatically

charged.

Re: EBAY beware

Pyrite2616 — Mon, 06 Jan 2025 14:42:58 GMT

This new policy isn't standard for all auctions, I think the seller has to opt-in. When you bid you have to select your payment infomation, but if you win the auction you have one hour after it ends to change the payment method (changing the card, applying a gift card, etc.).

Re: EBAY beware

JeanLouiseFinch — Mon, 06 Jan 2025 14:49:01 GMT

eBay did nothing wrong. You placed a bid, you supplied your payment info at some point, you had the highest bid, you got charged. That's how it works. If you weren't certain about the ring, you either shouldn't have bid in the first place or you should have retracted your bid before the listing auction closed.

You can try messaging the seller, to ask them to cancel the sale and refund your payment. If they do, that would be a kindness on their part. Technically they are not obligated to because your bid and supply of payment info is your agreement to accept the charge.

Re: EBAY beware

occasionalrain — Mon, 06 Jan 2025 15:01:51 GMT

Suppose you make an offer on an item, get no response from the seller, accepted, declined, or counter offer, so you make an offer on an identical item from a different seller that is accepted. Then find that the first seller had accepted and you are automatically charged for both.

My question: is a seller required to notify a buyer that their offer was accepted?

Re: EBAY beware

JeanLouiseFinch — Mon, 06 Jan 2025 15:20:24 GMT

@occasionalrain wrote:
Suppose you make an offer on an item, get no response from the seller, accepted, declined, or counter offer, so you make an offer on an identical item from a different seller that is accepted. Then find that the first seller had accepted and you are automatically charged for both.
My question: is a seller required to notify a buyer that their offer was accepted?

There are assorted types of listings on eBay, @occasionalrain; standard bid types, Buy It Now at the posted price, and Make an Offer. Bids and Buy it Now's will get charged immediately because thr bidder/buyer has agreed to the terms. On the Make an Offer listings, there are suggested amounts but the customer can offer what they like. The seller has the ability to accept or decline. If the offer is accepted, the buyer is notified and the charge is automatically processed because payment has been supplied as part of the process. Whatever kind of listing it is, the buyer has supplied payment info so everything happens automatically at the proper time.

Buyers can monitor their activity through their account. It's up to them to keep tabs on their activity before they bid or make an offer on an identical item.

Re: EBAY beware

Shelbelle — Mon, 06 Jan 2025 16:47:53 GMT

I cancelled a Buy it Now last week a few minutes after paying, it went very smoothly.

Re: EBAY beware

Kachina624 — Mon, 06 Jan 2025 17:06:57 GMT

@rockygems123 wrote:
@chessygal
If you placed a bid why would you expect not to have to pay for the item?

@chessygal. Why would you even bid if you didn't want the item and what did you think would happen if you won?

Re: EBAY beware

Tinkrbl44 — Mon, 06 Jan 2025 19:19:47 GMT

@occasionalrain wrote:
Suppose you make an offer on an item, get no response from the seller, accepted, declined, or counter offer, so you make an offer on an identical item from a different seller that is accepted. Then find that the first seller had accepted and you are automatically charged for both.
My question: is a seller required to notify a buyer that their offer was accepted?

@occasionalrain

They aren't "required" to notify the bidder/buyer because Ebay immediately sends an email confirming they won.

There's no way the buyer wouldn't know unless their internet is out.

Re: EBAY beware

JeanLouiseFinch — Mon, 06 Jan 2025 19:25:42 GMT

@Kachina624 wrote:

@rockygems123 wrote:
@chessygal
If you placed a bid why would you expect not to have to pay for the item?
@chessygal. Why would you even bid if you didn't want the item and what did you think would happen if you won?

She stated in her OP that she thought there was a cancellation period after the auction closed.

Re: EBAY beware

geegerbee — Mon, 06 Jan 2025 21:05:52 GMT

I just bought something on EBAY yesterday. I made an offer. I didn't think the buyer would accept, but when I made the offer, EBAY clearly said I would be charged if the buyer accepted my offer.

Re: EBAY beware

Etoile308 — Mon, 06 Jan 2025 21:32:35 GMT

My understanding of all auctions everywhere is if you have the winning bid, you pay. That's the nature of auctions. Your word is your bond.

It would never occur to me to back out. That would be a waste of time and money for a seller.

Re: EBAY beware

Kachina624 — Mon, 06 Jan 2025 21:52:03 GMT

@Etoile308 wrote:
My understanding of all auctions everywhere is if you have the winning bid, you pay. That's the nature of auctions. Your word is your bond.

It would never occur to me to back out. That would be a waste of time and money for a seller.

@Etoile308. Waste of time for the seller and others who bid and watched results. If the buyer was allowed to back out, the whole process would have to be repeated

Re: EBAY beware

mousiegirl — Mon, 06 Jan 2025 22:48:21 GMT

@occasionalrain wrote:
Suppose you make an offer on an item, get no response from the seller, accepted, declined, or counter offer, so you make an offer on an identical item from a different seller that is accepted. Then find that the first seller had accepted and you are automatically charged for both.
My question: is a seller required to notify a buyer that their offer was accepted?

@occasionalrain i am always notified when my bid is accepted.

Re: EBAY beware

sunshine45 — Mon, 06 Jan 2025 22:57:10 GMT

they have been doing this for a long time now.

you are warned ahead of time prior to bidding or placing an offer that you will be automatically charged if you win the item or if your offer is accepted.