topic Re: USPS Informed Delivery in Community Chat

USPS Informed Delivery

CherryHugs — Tue, 10 Dec 2024 17:27:04 GMT

Was getting this free service. After a few months it stopped sending me the information.

I tried re signing up but that didnt help.

Used a different email address and still got nothing!

Has anyone had this issue and know what might work?

Thank you!!

Re: USPS Informed Delivery

Estellee — Tue, 10 Dec 2024 17:32:25 GMT

@CherryHugs Yes, I noticed the same thing a few days ago, not sure what is happening.

Re: USPS Informed Delivery

Nightowlz — Tue, 10 Dec 2024 17:47:41 GMT

One of my sisters is having an issue. Mine is still working. I have had to change my password during the time I have had the account when the P.O. asks for the change.

Today mine shows 2 pieces of mail with 1 package coming tomorrow.

Re: USPS Informed Delivery

TamiT28 — Tue, 10 Dec 2024 17:49:43 GMT

@CherryHugs have you tried going into your local post office and chatting with them? I know it's a busy time but Informed Delivery is a really great service and if they are having issues they should be able to let you know what the problem is.

I live in an apartment complex and talked with the mailman that was delivering mail one day about Informed Delivery. He says he uses it also.

Re: USPS Informed Delivery

We rescue cats — Tue, 10 Dec 2024 17:51:06 GMT

Knock on wood but ours is still working. BUT-we had our mail held while we were away for 12 days, told them we would pick it up at the post office today . . . the mail man showed up at our door yesterday with it.

Re: USPS Informed Delivery

quilter61 — Tue, 10 Dec 2024 17:56:44 GMT

I stopped getting the email notices about a year ago. I also tried resetting my email address and it did not work. Now I just sign into the informed delivery site and check to see what mail I am receiving for that day.

Re: USPS Informed Delivery

MamaWick — Tue, 10 Dec 2024 18:20:36 GMT

We have had 2 accounts for years, 1 for our PO Box and 1 for our street address. No problems...so far.

Re: USPS Informed Delivery

Suzeecat — Tue, 10 Dec 2024 18:29:27 GMT

They seem to be transitioning this service. I notice that my emails look a lot different. The scans are sporadic, i.e. they will scan stupid junk mail but not personal mail.

Re: USPS Informed Delivery

Etoile308 — Tue, 10 Dec 2024 18:54:32 GMT

I still get my daily notices, but they are pretty worthless. Mail expected to be delivered that day will arrive three days later, while the awaiting a package notice will be on something delivered a week ago.

Re: USPS Informed Delivery

Nightowlz — Tue, 10 Dec 2024 19:33:59 GMT

Sometimes mine has all this listed. I removed my tracking numbers etc. It doesn't show the mail part which would be above this section. It only showed what's awaiting from sender.

PACKAGES

View Dashboard

Expected Today

0 item(s)

No packages are available to display.

Expected 1-2 Days

0 item(s)

No packages are available to display.

Awaiting From Sender

2 item(s)

FROM:

Outbound

0 item(s)

No packages are available to display.

Re: USPS Informed Delivery

songbird — Tue, 10 Dec 2024 19:43:17 GMT

MIne still works. Recently though I get a message that my mail has been delivered. I can't remember how I got it, but I'm glad I did. Very handy to know when your mail has arrived during the day.

Re: USPS Informed Delivery

geezerette — Tue, 10 Dec 2024 19:46:52 GMT

@songbird wrote:
MIne still works. Recently though I get a message that my mail has been delivered. I can't remember how I got it, but I'm glad I did. Very handy to know when your mail has arrived during the day.

@songbird

That's a new feature of Informed Delivery.

Re: USPS Informed Delivery

Goodie2shoes — Tue, 10 Dec 2024 20:19:58 GMT

I haven't had any problems or changes recently. I've had the service for over a year or so. I hope you get the issue resolved very soon.

Re: USPS Informed Delivery

MamaWick — Tue, 10 Dec 2024 20:20:35 GMT

Please remember...it says mail coming soon and does not necessarily mean that day. I give it 2 more days before I report anything missing.

Re: USPS Informed Delivery

Kachina624 — Tue, 10 Dec 2024 20:53:17 GMT

@CherryHugs. I still get them like clockwork, for what they're worth. They're very inaccurate. I often get no notice of package delivery and go check in a day or two and find one or more in my unlocked, rural-style mailbox.

Re: USPS Informed Delivery

catter70 — Tue, 10 Dec 2024 20:54:50 GMT

I signed up because I was having trouble getting my magazines and I wanted to know when I'd be getting them. Guess what, they don't scan magazines. They do though, scan all the junk mail. Who cares about that. Anyway, I don't find it to be the most reliable. Anyhow, I still am getting my emails everyday, so far.

Re: USPS Informed Delivery

Maloyo — Tue, 10 Dec 2024 21:12:20 GMT

As a back up to Informed Delivery, once I get the USPS tracking number, I sign up for text notifications about the status. In my experience, they are more thorough (you get them every step) and a little more timely than Informed Delivery. I also use a similar service with UPS that I pay $20/annually for. Why? I've lost so much stuff to porch pirates that it isn't funny. Things are better now since the entrance to my apartment building is more secure, but I don't take any chances.

Re: USPS Informed Delivery

Meowingkitty — Tue, 10 Dec 2024 21:52:57 GMT

@songbird wrote:
MIne still works. Recently though I get a message that my mail has been delivered. I can't remember how I got it, but I'm glad I did. Very handy to know when your mail has arrived during the day.

I wish I'd get that. Sometimes he's here at 10:00 other days it's 6 pm. That would save multiple trips down the street to the box.

Re: USPS Informed Delivery

Venezia — Tue, 10 Dec 2024 22:04:52 GMT

@CherryHugs - I've just been discussing this with a friend today. He tried signing up yesterday, but can't get into his account at all, so he may try signing up again.

I signed up two years ago. For a while, I got daily emails with scanned images of my mail.

Then for no reason at all, they stopped. Nothing I did could get them to restart, even sending in feedback. They just told me to try the things I'd already done.

So I log in every day. I do get notifications for any packages (a separate preference setting under your account). However, right now I'm waiting for a package that has so far taken 5 days to get from the sorting office 45 minutes away, to my local post office. (It took less than 2 days to get across several states.)

It should've been delivered yesterday but at 9:40 P.M., I got an email saying "Alert! Delivery Exception." Nothing more since and I've been checking all day.

It's chocolates I ordered online. Can't wait to see what condition they're in, if they ever arrive. USPS lately has gotten pretty bad, where I am. Used to be good.

I haven't heard anything about them revamping the system.

Re: USPS Informed Delivery

geezerette — Tue, 10 Dec 2024 22:39:57 GMT

@Meowingkitty wrote:
@songbird wrote:
MIne still works. Recently though I get a message that my mail has been delivered. I can't remember how I got it, but I'm glad I did. Very handy to know when your mail has arrived during the day.
I wish I'd get that. Sometimes he's here at 10:00 other days it's 6 pm. That would save multiple trips down the street to the box.

@Meowingkitty

Have you tried signing in to your account? If I remember correctly, I had to agree to it before they started the email delivery notifications. I couldn't get in with my password for some reason, so I had to change it then. I've gotten the delivered messages every day that I get mail since then. They even have feedback as to whether the notification came on time, early or late. I love it since my mailbox is a quarter mile from my house and my mail people aren't as dependable as our longtime carrier used to be.