topic How Do I Get So Lucky in Community Chat

How Do I Get So Lucky

Puzzle Piece — Sat, 26 Oct 2024 18:21:58 GMT

My order arrived from the Q and again, I received someone else's item. I have their garment and somewhere my item is with someone else - or it did not ship. This has happened to me other times and it is not funny. Do you have this happen to you as well?

Re: How Do I Get So Lucky

KingstonMom — Sat, 26 Oct 2024 18:43:16 GMT

Yes, especially lately.

Re: How Do I Get So Lucky

Kachina624 — Sat, 26 Oct 2024 19:03:11 GMT

@Puzzle Piece. I've had it happen more than a few times. I hope your item isn't sold out cause you'll never see your original order. Contact the mods for help including order #.

Qvcsocialteam@qvc.com

Re: How Do I Get So Lucky

RedTop — Sat, 26 Oct 2024 20:49:41 GMT

It has never happened to me.

Re: How Do I Get So Lucky

Carmie — Sat, 26 Oct 2024 21:12:58 GMT

It has never happened to me, but I don't order much from QVC.

Many, many years ago, a co-worker ordered a kitchen item and she was sent a huge flat screen TV. She lived in a small apartment and was not amused.

She had to walk around the box for days before it was picked up for return.

Re: How Do I Get So Lucky

Puppy Lips — Sat, 26 Oct 2024 22:08:01 GMT

Oh yes. It has happened at least twice. Once I got a Joan Rivers cardigan that I did not order. I was not impressed with the quality so I never ordered any of her clothes. Another time I got someone else’s bathing suit. I am sure I have gotten more mixed up orders but those ones come to mind.

Re: How Do I Get So Lucky

Roni18 — Sat, 26 Oct 2024 23:14:55 GMT

Yes. This spring and summer, I had 5, yes 5, mistakes with my orders. Either my item didn't ship or I was sent the wrong item. Customer service always took care of it, but it is very annoying and a waste of my time and as @Kachina624 said if your item has since sold out you are out of luck.

I took a break from ordering for awhile, but recently have ordered some things for Christmas items. Now, I'm afraid I'm not going to get one order, because it says it has shipped, but UPS has not yet picked up the package yet. This is what happened to me before. I will probably give it another week before I call customer service, but I have already received items that shipped after that one. Very frustrating!

Re: How Do I Get So Lucky

Etoile308 — Sun, 27 Oct 2024 01:32:08 GMT

I order a lot and I've never had a mistaken order. I wonder if it occurs with a specific brand or category.

Re: How Do I Get So Lucky

Roscoe the Rascal — Sun, 27 Oct 2024 12:56:10 GMT

I have had an issues twice with receiving another persons order. What a nightmare.

I have been ordering gifts from other places lately and quick service and packed nicely as well.

Items for my grandkids the Q does not offer.

Re: How Do I Get So Lucky

skatting44 — Sun, 27 Oct 2024 13:19:22 GMT

No , never , however have received atleast 2 wrong items instead of shoes received makeup and instead of peria fodable boxes received a Joan Rivers shirt .

Re: How Do I Get So Lucky

Sunshine Kate — Sun, 27 Oct 2024 13:37:03 GMT

Happened to me many years ago. I received some sterling silver jewelry and I have never worn sterling.

Called CS, and they said to mail it back. I asked to send me a return label and was told I would have to pay for it. (NOT!)

I got it straightend out, and just thought the CS representative didn't know what they were doing.

Never happened again, but don't order much anymore.