topic Re: Amazon Logistics? in Community Chat

Amazon Logistics?

Biftu — Fri, 16 Aug 2024 00:10:14 GMT

What is Amazon Logistics? I have a package that was supposed to be delivered today. Just checked on the delivery and this was the message: "Unfortunately we have no tracking information for this delivery. If you need information about delivery contact Amazon Logistics."

Though I rarely order from Amazon, I never saw this type of message and always received my package when it says it would be delivered.

Re: Amazon Logistics?

SEGardener — Fri, 16 Aug 2024 00:32:33 GMT

Amazon has their own trucking operation - cargo airline, long haul semi truck/trailer, box trucks. These are the guys that deliver large items (freight like sheds or equipment) and also pallets of pkgs delivered last mile by the USPS. For some reason my experience with Amazon logistics rarely has a track number like UPS or FedEx. I usually just call the number - look on your items tracking and make note of any reference number for the pkg and also sometimes the logistics team. The delay may have been an Amazon airplane from one of their major distribution centers to a local drop off point either mechanical or they didn't have a full load and waited for more product to load. I've found them to be on time, no damage to pkg and easy to work with.

Re: Amazon Logistics?

Kachina624 — Fri, 16 Aug 2024 00:32:23 GMT

In a word, TRACKING.

Re: Amazon Logistics?

SEGardener — Fri, 16 Aug 2024 00:34:33 GMT

Amazon Logistics isn't like UPS or FedEx. While they have reference numbers I've never received a track number.

Re: Amazon Logistics?

Sage04 — Fri, 16 Aug 2024 00:41:38 GMT

@Biftu I would call Amazon and report it. #888-280-4331. If you call, just keep saying Agent and it should put you through.

I sometimes use Chat which is located at the bottom of the page. Sometimes they will send you a new delivery.

Re: Amazon Logistics?

Sage04 — Fri, 16 Aug 2024 00:46:49 GMT

Where I live in Georgia we have so many warehouses around. Most tracking would say Atlanta to Doraville which is about 30 minutes away, and then out for delivery. I like that.

I don't remember ever seeing anything from out of State with the tracking.

Re: Amazon Logistics?

Etoile308 — Fri, 16 Aug 2024 01:08:30 GMT

I thought Amazon Logistics is where they've passed the delivery to another service like UPS or the post office.

Re: Amazon Logistics?

Tori3569 — Fri, 16 Aug 2024 01:21:17 GMT

Easy enough to google or check Amazon's website

Re: Amazon Logistics?

Biftu — Fri, 16 Aug 2024 01:23:10 GMT

Just checked my order and now it says it will be delivered on August 22. I placed my order on August 9th. This is ridiculous. My order was just for batteries (Amazon basic batteries) which I am not in any rush to get, but the other item was a toy for a neighbor's daughter which I need for this weekend. Now I will need to go out and find another gift and return the item I ordered if I even receive it. What a pain. Now I know why I don't order from Amazon much. Thought they were known for their fast delivery -- guess I was wrong.

Re: Amazon Logistics?

Sage04 — Fri, 16 Aug 2024 01:39:14 GMT

@Biftu wrote:
Just checked my order and now it says it will be delivered on August 22. I placed my order on August 9th. This is ridiculous. My order was just for batteries (Amazon basic batteries) which I am not in any rush to get, but the other item was a toy for a neighbor's daughter which I need for this weekend. Now I will need to go out and find another gift and return the item I ordered if I even receive it. What a pain. Now I know why I don't order from Amazon much. Thought they were known for their fast delivery -- guess I was wrong.

If you don't have Prime and you are paying for this, they will refund shipping. I still would have called then and explain to them about the gift. Maybe they would send it out sooner as a curtesy.

Re: Amazon Logistics?

Biftu — Fri, 16 Aug 2024 01:56:32 GMT

@Sage04 wrote:
@Biftu wrote:
Just checked my order and now it says it will be delivered on August 22. I placed my order on August 9th. This is ridiculous. My order was just for batteries (Amazon basic batteries) which I am not in any rush to get, but the other item was a toy for a neighbor's daughter which I need for this weekend. Now I will need to go out and find another gift and return the item I ordered if I even receive it. What a pain. Now I know why I don't order from Amazon much. Thought they were known for their fast delivery -- guess I was wrong.

If you don't have Prime and you are paying for this, they will refund shipping. I still would have called then and explain to them about the gift. Maybe they would send it out sooner as a curtesy.
@Sage04 I don't have Prime, and I never pay for shipping. If it is sent out by Amazon or if the order is $35 and you pick the right shipping date you never pay for shipping. No need for Prime for me, I rarely order from Amazon. Now I know why.

Re: Amazon Logistics?

Desertdi — Fri, 16 Aug 2024 03:01:50 GMT

I have been using Amazon for at least 20 years...and actually find them "Better than All the Rest" for overall shipping...

Re: Amazon Logistics?

LizzieInSRQ — Fri, 16 Aug 2024 10:43:26 GMT

@Biftu if you did order from Amazon more youd know this is definately not the norm.

When you placed your order, what was the expected date they said it would ship/receive by?

Some items Ive ordered did estimate within the two weeks range because uts coming from out of the country ( like my charger i chose) or the the 2 bras i ordered one came 2 days, the other different brand took 9.. if i dont like the time frame, i dont order.its not always 2 days.

Re: Amazon Logistics?

Biftu — Fri, 16 Aug 2024 12:50:47 GMT

@LizzieInSRQ wrote:
@Biftu if you did order from Amazon more youd know this is definately not the norm.

When you placed your order, what was the expected date they said it would ship/receive by?

Some items Ive ordered did estimate within the two weeks range because uts coming from out of the country ( like my charger i chose) or the the 2 bras i ordered one came 2 days, the other different brand took 9.. if i dont like the time frame, i dont order.its not always 2 days.

@LizzieInSRQ I think the original expected date was August 12 then went to August 15 and now it's August 22. These items were all shipped by Amazon and not from out of the country. I especially don't get why the Amazon basic batteries would take two weeks. Although I rarely order from them I never saw this message about Amazon Logistics.

Re: Amazon Logistics?

Biftu — Fri, 16 Aug 2024 12:54:21 GMT

@Desertdi wrote:
I have been using Amazon for at least 20 years...and actually find them "Better than All the Rest" for overall shipping...

Maybe, but certainly not in my case. Two weeks to receive Amazon batteries is not acceptable.

Re: Amazon Logistics?

Sage04 — Fri, 16 Aug 2024 12:54:24 GMT

@Biftu I forgot that if you spend $35 you get free shippng but it should not take more that 5 days.

Would you be able the same gift for the girl at the Mall?

Re: Amazon Logistics?

Sunshine Kate — Fri, 16 Aug 2024 12:58:20 GMT

@Biftu wrote:
What is Amazon Logistics? I have a package that was supposed to be delivered today. Just checked on the delivery and this was the message: "Unfortunately we have no tracking information for this delivery. If you need information about delivery contact Amazon Logistics."

Though I rarely order from Amazon, I never saw this type of message and always received my package when it says it would be delivered.

Maybe call Amazon and ask. If you can talk to a person and not a bot, they're helpful.

Re: Amazon Logistics?

Biftu — Fri, 16 Aug 2024 12:58:36 GMT

@Sage04 wrote:
@Biftu I forgot that if you spend $35 you get free shippng but it should not take more that 5 days.

Would you be able the same gift for the girl at the Mall?

@Sage04 Who knows, but I sure don't feel like making the trip to a mall to find another gift. That was the reason I searched from something on Amazon thinking it would arrive in plenty of time.