topic Re: need help!/strange aol.com message in Community Chat

need help!/strange aol.com message

newjersey — Mon, 12 Aug 2024 22:23:48 GMT

When I type in aol.com, I just started getting the message Edge: not found. I am using an Acer chromebook and it uses the Chrome operating system. I never tried downloading edge on it. I restarted the computer and got the same message, then I totally signed out and signed back in. Same message. I then just typed 'aol' and got back into my email account but when I want to read the aol news stories, I get the same message Edge: not found. This is the first time this has happened. Does anyone know what this is about and how to fix it? I appreciate any help. Thank you.

Re: strange aol.com message

newjersey — Mon, 12 Aug 2024 22:13:35 GMT

I would like to be able to still read AOL news stories. I don't know what is going on with this message I keep getting.

Re: need help!/strange aol.com message

NYCLatinaMe — Mon, 12 Aug 2024 22:35:51 GMT

Hi @newjersey

I just checked and the aol page is still there. I am thinking what is happening to you is something that happens to me.

I type what I want in the browser bar, and it starts suggesting a specific website that may or may not be what I am looking for. If I hit enter my browser sends me to that website.

So what i do is slow down, don't hit enter after I type, I FIRST look at what actually is highlighted, which may not be what i want. I put the cursor in the bar and only hit enter when it states exactly what i want.

I am guessing your Acer has an Edge browser/search engine installed, and it is redirecting you in some way.

I am guessing you are using your Acer to reach this qvc website. If not, have you been able to access any website?

Re: need help!/strange aol.com message

SilleeMee — Mon, 12 Aug 2024 23:06:16 GMT

Make sure your Chromebook has the current updates. Also, delete browsing data...cookies and history both for all time. Restart device.

If you don't know how to do those tasks then ask and I can show you.

Re: need help!/strange aol.com message

NYCLatinaMe — Tue, 13 Aug 2024 00:07:17 GMT

@SilleeMee wrote:
Make sure your Chromebook has the current updates. Also, delete browsing data...cookies and history both for all time. Restart device.

If you don't know how to do those tasks then ask and I can show you.

@SilleeMee I overlooked that it was a chromebook, which begs the question, why would a chromebook be using an Edge browser?

So @newjersey I am at a loss here. Maybe make sure the operating system is up to date. Can you do that in the chromebook? And what IS the browser that you are using for the internet? I assumed it was Edge, but it must have been chrome?

Re: need help!/strange aol.com message

SilleeMee — Tue, 13 Aug 2024 00:21:18 GMT

@NYCLatinaMe wrote:
@SilleeMee wrote:
Make sure your Chromebook has the current updates. Also, delete browsing data...cookies and history both for all time. Restart device.

If you don't know how to do those tasks then ask and I can show you.

@SilleeMee I overlooked that it was a chromebook, which begs the question, why would a chromebook be using an Edge browser?

@NYCLatinaMe

Microsoft Edge browser is available in the Google Play Store and it can be downloaded onto certain models of Chromebooks. How well it will work I don't know. I never considered loading it on my CB.

Re: need help!/strange aol.com message

SilleeMee — Tue, 13 Aug 2024 00:36:39 GMT

Right now I'm using my Acer CB and I have no problem accessing Aol dot com.

Re: need help!/strange aol.com message

sunshine45 — Tue, 13 Aug 2024 01:40:35 GMT

no problems getting to AOL or to my AOL emails.

Edge browser, HP laptop

Re: strange aol.com message

Desertdi — Tue, 13 Aug 2024 03:21:50 GMT

@monicakm

Cox Communications discontinued their email service, and switched their customers to YAHOO. After my jumbled brain got used to it, I find it pretty easy to use. di

Re: need help!/strange aol.com message

Tinkrbl44 — Tue, 13 Aug 2024 03:35:34 GMT

@SilleeMee wrote:
Make sure your Chromebook has the current updates. Also, delete browsing data...cookies and history both for all time. Restart device.

If you don't know how to do those tasks then ask and I can show you.

@SilleeMee @newjersey

Good suggestions. After deleting all the cookies etc, try the browser DuckDuckGo dot com. See if you get a "fresh" entry.

Re: need help!/strange aol.com message

Toppers3 — Tue, 13 Aug 2024 04:54:34 GMT

@Tinkrbl44 wrote:
@SilleeMee wrote:
Make sure your Chromebook has the current updates. Also, delete browsing data...cookies and history both for all time. Restart device.

If you don't know how to do those tasks then ask and I can show you.

@SilleeMee @newjersey

Good suggestions. After deleting all the cookies etc, try the browser DuckDuckGo dot com. See if you get a "fresh" entry.

That's a good idea. That's the search engine that I use.

Another thing that you can try to do to make a fresh start with your Chromebook @newjersey , is to reset it to the factory default settings.

It's like cleaning out your history and cookies and other settings.

You might have to sign in again to certain websites but it may help to clear up any potential issues that you might be having, too.

I've gone back and forth between using a Windows PC and Chromebooks, and I'm back to using a Samsung 15 inch Chromebook right now.

Anyway, if you want to try and reset it, here is how to get there:

To get to the reset section, you want to go up to the three dot menu all of the way in the upper right-hand corner of your Chrome browser screen.

Click on the dotted menu.

Scroll all of the way down to the bottom of the page. You'll see a section that says Settings.

Click on that.

You'll then get a left-sided side bar Settings menu.

Scroll all of the way down on there, until you see Reset Settings.

Click on that, and then follow what it tells you to do.

Re: strange aol.com message

Judaline — Tue, 13 Aug 2024 12:22:39 GMT

@monicakm wrote:
I had no idea AOL was still around. I wonder if Yahoo who is still viable. Well I'll be, Google said it still a working service.

What I loved about aol was they have a search engine for your emails. Like, when you need to retrieve a certain email and you have no idea how far back you have to go to find it, you don't have to look for an hour if you have aol. You just type in the subject of the email you're looking for and aol finds it for you.

Re: strange aol.com message

They CallMe MRWILKES — Tue, 13 Aug 2024 12:47:43 GMT

I still use the AOL app on my phone as a backup email and I love their current events and financial news reporting.

The email functionality is indeed impressive and useful. I can search emails going back years and years.

Re: need help!/strange aol.com message

newjersey — Tue, 13 Aug 2024 13:26:22 GMT

@NYCLatinaMe , today it's working fine. Don't know why it wasn't yesterday. Could it have been a glitch?

Re: need help!/strange aol.com message

newjersey — Tue, 13 Aug 2024 13:27:18 GMT

@SilleeMee , I did all that. Thank you though. Today (at least right now) it's back to normal.

Re: need help!/strange aol.com message

newjersey — Tue, 13 Aug 2024 13:28:51 GMT

@NYCLatinaMe , yes I check every day to make sure its up to date. I only use the chrome operating system on my chromebook computer so I'm confused as to why I got that weird Edge not working message yesterday. I don't even have the Edge browser on my computer.

Re: strange aol.com message

Love to Run — Tue, 13 Aug 2024 13:30:47 GMT

@Judaline wrote:
@monicakm wrote:
I had no idea AOL was still around. I wonder if Yahoo who is still viable. Well I'll be, Google said it still a working service.
What I loved about aol was they have a search engine for your emails. Like, when you need to retrieve a certain email and you have no idea how far back you have to go to find it, you don't have to look for an hour if you have aol. You just type in the subject of the email you're looking for and aol finds it for you.

@Judaline You can do that with any email provider.

Re: need help!/strange aol.com message

Stray — Tue, 13 Aug 2024 14:30:14 GMT

I had an issue with AOL a few weeks ago & now my messages are merged with my secondary email address on my phone ( which is fine) & not on my tablet ( which is fine too ). I like AOL & have had it since I started using email ( outside of work)

Re: strange aol.com message

Judaline — Tue, 13 Aug 2024 15:03:30 GMT

@Love to Run wrote:
@Judaline wrote:
@monicakm wrote:
I had no idea AOL was still around. I wonder if Yahoo who is still viable. Well I'll be, Google said it still a working service.
What I loved about aol was they have a search engine for your emails. Like, when you need to retrieve a certain email and you have no idea how far back you have to go to find it, you don't have to look for an hour if you have aol. You just type in the subject of the email you're looking for and aol finds it for you.
@Judaline You can do that with any email provider.

HOW?? I don't see anything to click on??

Re: strange aol.com message

Love to Run — Tue, 13 Aug 2024 16:05:26 GMT

@Judaline wrote:
@Love to Run wrote:
@Judaline wrote:
@monicakm wrote:
I had no idea AOL was still around. I wonder if Yahoo who is still viable. Well I'll be, Google said it still a working service.
What I loved about aol was they have a search engine for your emails. Like, when you need to retrieve a certain email and you have no idea how far back you have to go to find it, you don't have to look for an hour if you have aol. You just type in the subject of the email you're looking for and aol finds it for you.
@Judaline You can do that with any email provider.

HOW?? I don't see anything to click on??

@Judaline I'm not sure which provider you're using, if you want to screen shot it I can tell you. Otherwise, there's typically a search bar near the top, you may see a looking glass or three dots on some platforms.