topic Re: New QCard Surcharge in Community Chat

New QCard Surcharge

KarenK — Mon, 24 Jun 2024 00:48:53 GMT

I just paid my QCard bill and noticed the insert that tells us that within 60 days, if we want a printed bill sent to us, Synchrony bank is going to charge $1.99 a month. The enclosed flyer was titled "No paper. No fee." Well, I expect a bill to be sent to me and don’t expect to pay for the delivery of that bill. With this notification, it means to me that I will be getting rid of my QCard. I’d like to hear what others think of this.

Re: New QCard Surcharge

NicksmomESQ — Mon, 24 Jun 2024 00:57:52 GMT

I don't have a Q card but I have an HSN card. I recently got the same notice. I went into my account & switched to email bill delivery. I already avoid paying interest by paying my balance off when billed.

I will no longer be using my HSN card. I like getting paper statements, even though I have switched to online bill pay.I will use my Visa or Discover card as paper statements are free.

Re: New QCard Surcharge

sunshine45 — Mon, 24 Jun 2024 01:00:48 GMT

it has been discussed here ad nauseum over the past few months. if you do a search, you will find a lot of comments. this is NOTHING new and many other banks and stores have been doing this already with their in house credit cards. it is easy to switch over to paperless and print out your bill from the online site. if you dont want to do that, then your options are to pay the paper bill fee, or not use your QCARD, or cancel it.

Re: New QCard Surcharge

dobiesrule — Mon, 24 Jun 2024 01:01:51 GMT

I received the same notifications from both HSN and QVC. I had no intention of paying $1.99 to either of them to receive a printed bill, so I switched to online billing for both of them. It's probably better for me as I tend to drown myself in paper.

Re: New QCard Surcharge

rms1954 — Mon, 24 Jun 2024 01:13:32 GMT

@KarenK wrote:

I just paid my QCard bill and noticed the insert that tells us that within 60 days, if we want a printed bill sent to us, Synchrony bank is going to charge $1.99 a month. The enclosed flyer was titled "No paper. No fee." Well, I expect a bill to be sent to me and don’t expect to pay for the delivery of that bill. With this notification, it means to me that I will be getting rid of my QCard. I’d like to hear what others think of this.

As long as I have other options I will choose what's best for me. I get ALL my bills and payment due notifications via email. And it's FREEEEEE. After what we have all been through businesses are trying to recover too. Every penny counts. 2024 WILL BRING BETTER TIMES.

Re: New QCard Surcharge

Kachina624 — Mon, 24 Jun 2024 01:26:29 GMT

@KarenK. There's already been a lot of discussion on this issue. You can search for them above under "search forums and blogs".

Re: New QCard Surcharge

SharkE — Mon, 24 Jun 2024 01:32:33 GMT

jc penney started that too. Synchrony bank is eating up all the credit cards.

Dillards will be taken over. CitiBank in Sept. will be the new Dillards card holder. You can still pay in the store though.

Re: New QCard Surcharge

Tori3569 — Mon, 24 Jun 2024 01:36:35 GMT

Paperless billing is the way to go with all bills. Less to shred, less trash all around. One can always print the statement out if so desired. I know, I know...not everyone has a printer. 🤷🏻‍♀️

Re: New QCard Surcharge

bikerbabe — Mon, 24 Jun 2024 01:39:38 GMT

I don’t have any store cards but I hate paper bills in the mail. I have almost no paper files at all.

Re: New QCard Surcharge

San Antonio Gal — Mon, 24 Jun 2024 02:10:13 GMT

@KarenK - What do you do with all the paper statements? Why not switch to paperless and not have to accumulate all the paper? Try it - you may just love it.

You can always print the statement, but why would you need to? Are you writing a check to pay the bill?

Re: New QCard Surcharge

Goodie2shoes — Mon, 24 Jun 2024 04:10:26 GMT

I have been doing paperless billing on all of my cc's for years. I don't like getting a mailbox full of bills when I can just get a email bill, pay online, done.

Re: New QCard Surcharge

Pecky — Mon, 24 Jun 2024 04:24:22 GMT

I have had paperless bills for years and love it. I look at it online and pay it online. My good friend had a few of her bills go missing by mail. She was nervous that someone got her information.

Re: New QCard Surcharge

CalminHeart — Mon, 24 Jun 2024 11:39:27 GMT

@KarenK wrote:

I just paid my QCard bill and noticed the insert that tells us that within 60 days, if we want a printed bill sent to us, Synchrony bank is going to charge $1.99 a month. The enclosed flyer was titled "No paper. No fee." Well, I expect a bill to be sent to me and don’t expect to pay for the delivery of that bill. With this notification, it means to me that I will be getting rid of my QCard. I’d like to hear what others think of this.

Most banks and credit card companies have been doing this for 20+ years. I feel better not having my account numbers/info going through the mail.

Welcome to the 21st Century.

Re: New QCard Surcharge

Carmie — Mon, 24 Jun 2024 12:21:47 GMT

I don't have a QVC CC. They dumped me years ago for nonpayment of a bill.

I had zero balance at the time. They made a mistake, but I was so mad,I just let it go. I always pay my CC's off in full every month.

I understand why some people would like a paper bill. If they ever get sick or something happens that they cannot access their online account for some reason, no one will know there is a bill due. They will take a credit hit for nonpayment.

I always get a paper bill for my two CC's even though I pay the bills on line.

I have two dept store CC that Email me my bills because I won't pay the monthly fee. I only use those cards when there is a discount to do so. Otherwise, I use my VISA.

My husband and I use a Sam’s Club Mastercard a lot. Our monthly balance is usually between $1000 and $3000. It is with Synchrony Bank. We pay it off in full every month.

So far, they do not charge us a monthly fee for a paper bill. If they do, they will lose us as customers. My DH refuses to pay bills on line, he pays by check and wants a paper bill. He won't change his ways.

Re: New QCard Surcharge

SleeplessinSD — Mon, 24 Jun 2024 14:46:56 GMT

I just switched to paperless. I got an email telling me what I owe and when it's due. I pay the card through my bank, so other than checking my statement online for any errors, it was easy. I also received a message confirming my payment was received...

Re: New QCard Surcharge

bells4me — Mon, 24 Jun 2024 16:00:30 GMT

I won't pay it. I hate Synchrony Bank policies.

Re: New QCard Surcharge

Katrinka23 — Mon, 24 Jun 2024 23:43:46 GMT

I received notice that Comenity Bank (Talbot's card) will be charging $2.99 a month to receive a paper bill. I have been on their paperless billing list for several years as well as all of my utility bills and other credit cards. I receive little first class mail. I even stopped printing out my supermarket receipt and get it thru email!

Re: New QCard Surcharge

Sakuya — Tue, 25 Jun 2024 01:32:15 GMT

I have no problem with someone wanting a paper statement in the mail. I do have a problem with a fee to get that statement. It is the cost of doing business.

I have not seen any threads on it since I don't look at everything regularly, so thank you OP for starting this thread.

Re: New QCard Surcharge

Pearlee — Tue, 25 Jun 2024 04:49:43 GMT

@KarenK wrote:

I just paid my QCard bill and noticed the insert that tells us that within 60 days, if we want a printed bill sent to us, Synchrony bank is going to charge $1.99 a month. The enclosed flyer was titled "No paper. No fee." Well, I expect a bill to be sent to me and don’t expect to pay for the delivery of that bill. With this notification, it means to me that I will be getting rid of my QCard. I’d like to hear what others think of this.

Got the same type notice today from my Talbot's card with Comenity Bank. The charge will be $2.99 i think it was so I switched over to paperless bills. I don't buy much there any more anyway.

Re: New QCard Surcharge

Pecky — Tue, 25 Jun 2024 12:48:55 GMT

@Pearlee wrote:
@KarenK wrote:

I just paid my QCard bill and noticed the insert that tells us that within 60 days, if we want a printed bill sent to us, Synchrony bank is going to charge $1.99 a month. The enclosed flyer was titled "No paper. No fee." Well, I expect a bill to be sent to me and don’t expect to pay for the delivery of that bill. With this notification, it means to me that I will be getting rid of my QCard. I’d like to hear what others think of this.
Got the same type notice today from my Talbot's card with Comenity Bank. The charge will be $2.99 i think it was so I switched over to paperless bills. I don't buy much there any more anyway.

@Pearlee I just got the same notice this morning about my Loft card. I haven't used that card in a long time. I checked and i had already switched to paperless.