topic Re: NEW FEES in Community Chat

NEW FEES

fritzie 309 — Wed, 29 May 2024 11:39:11 GMT

I just got a letter concerning QCARD billing from SYNCHRONY BANK. It states that if we as customers, DO NOT opt for paperless billing for the QCARD that we will be billed $1.99 extra every month...that we should sign up by July 2024. We must sign up for paperless/electronic billing to avoid the fees. I am not pleased at all as I prefer getting my bills in the mail. We should not be forced into paperless billing or otherwise, pay a penalty. Honestly, I may just use another credit card or better yet, just discontinue using QVC entirely. I always pay my bills in full no matter what the amount but these little nickle and dime fees from huge banks just kill me...It's the priciple. Yes, yes, "GO GREEN" but open one more option of being "hacked" - just my opinion...

Re: NEW FEES

Carolina925 — Wed, 29 May 2024 11:51:03 GMT

I don't have the infamous Q Card but my bank has been charging $5/mo for paper statements for a few years now. Same holds true with my trash pickup company and some of my utilities. I actually prefer paperless because I don't have to worry about not being home to pick up the mail from my streetside mailbox. I think it's just a sign of the times and everyone's trying to save money. I don't believe it's for a convenience for the consumer, just a way to save the company costs via using the USPS.

Re: NEW FEES

jackthebear — Wed, 29 May 2024 11:51:07 GMT

use a different card, there are not many benefits to the Q card

Re: NEW FEES

Nataliesgramma — Wed, 29 May 2024 12:25:12 GMT

I wasn't happy to do my bills electronically, but I love it now. The mail just isn't dependable for alot of us anymore and scammers are stealing bills to get your persoanl info. We actually had someone break into a mailbox and take bills with checks in them .Can you imagine the info they got from just one envelope....all of your bank account iformation and your credit card info! That is what made me switch over.

I can either pay from Chase' website directly or use my Banks' billpay I know it got there and I can even print a receipt

I'm almost 70, and hate change....but this wis the way to go.

Re: NEW FEES

RespectLife — Wed, 29 May 2024 12:25:29 GMT

ALL companies are trying to get us to go paperless.

Not exclusive to Synchrony OR QVC.

Nothing you can do about it so no sense getting irritated.

It is a major cost savings for them.

My bank also was going to charge me a mail fee which I refuse to pay. Been that way for YEARS.

Two of my regular credit cards have done the same.

We have a LOT of equipment loans here at work, they have ALL made me go paperless or pay a fee a long time ago.

Re: NEW FEES

kaydee50 — Wed, 29 May 2024 12:39:05 GMT

@fritzie 309 DH and I haven't gotten a paper bill or statement in decades. Much easier to have everything online. Try it!

Re: NEW FEES

Tribesters — Wed, 29 May 2024 12:41:03 GMT

@fritzie 309

I also pay (or overpay) my bill every month. I probably won't use my Q-Card anymore. My HSN card (also Synchrony bank) is also going to charge the $1.99 per month. So I'll just use my Discover card. I understand it costs them to mail out bills but I'm not going to pay a fee to use their cards when I have other options.

Re: NEW FEES

SloopJohnB — Wed, 29 May 2024 12:53:50 GMT

While I would not like that extra fee, like you said and others have mentioned, you could always use another card. What is more troubling to me is the fact now that many merchants are now charging the customer their service fee, as much as 3.5%. This not only includes stores, but I have had my doctor, lawyer, plumber and hairdresser pass on the credit card fee to my bill.

I realize I could pay in cash or check but I liked the fact that using the credit card gives me that extra sense of security if I would need to dispute the bill for whatever reason. Looks like the businesses are passing on the fees to us, one way or another.

Re: NEW FEES

Imaoldhippie — Wed, 29 May 2024 13:01:34 GMT

Its the way of the business world today, they are feeing us to bankruptcy.

Re: NEW FEES

Stray — Wed, 29 May 2024 13:02:33 GMT

Almost every business I deal with charge 3.5% if you use your CC so I pay by check. I do all bills paperless & pay online & very easy to track & check payments. I have auto pay for QVC.

Re: NEW FEES

They CallMe MRWILKES — Wed, 29 May 2024 13:09:40 GMT

I don't understand the need to punish QVC by no longer shopping.

QVC isn't the bank issuing the card. You can shop at QVC multiple other ways.

Qurate can be "blamed" only for selecting Synchrony as its branded card issuer, but that's about it.

Re: NEW FEES

ruthbe — Wed, 29 May 2024 13:09:50 GMT

I got rid of my Q card years ago...too high interest rate. I'm working on getting rid of most credit cards. The interest rate is crazy. I'm just going to keep just one. That is my plan One for emergencies. And for occasional use but pay it off each month I'm not going to pay this high rate each month any more.

Re: NEW FEES

Carolina925 — Wed, 29 May 2024 13:24:49 GMT

@ruthbe , yes, the horribly high interest rates infuriate me much more than them wanting to send my bills online. The last company credit card I had was at Pier 1, and only because they were offering an extra amount off of purchases that day. I came home and paid off the balance right away, which was under $100. They claimed they didn't receive my payment in time and proceeded to charge me a $25 late fee! No more company charge cards for me any longer with their awful interest rates and failure to post the payments in a timely manner. I paid it online, transferring from my checking account. I got notification that it was paid but Pier 1 told me it's not the date they receive payment, it's the date it's posted. WHAT???

Re: NEW FEES

wagirl — Wed, 29 May 2024 13:38:18 GMT

I have nearly all paperless bills. You can still print statements out from the website. Why waste so much paper and postage getting pages of unneccessary paperwork that end up in recycling anyway.

Re: NEW FEES

Effie54 — Wed, 29 May 2024 13:42:23 GMT

I'm with the OP. I like my paper (hard copy) statements in the mail. Old school or not. I don't have a computer, and an iPad is not the way to peruse your monthly bill. I understand they want their customers to go paperless, but I don't care for the fee either. Using another card? Then there is no more EZ pays, which helps A LOT.

Re: NEW FEES

Effie54 — Wed, 29 May 2024 13:42:50 GMT

@jackthebear wrote:
use a different card, there are not many benefits to the Q card

EZ pays are a benefit

Re: NEW FEES

Mrsjchi — Wed, 29 May 2024 13:53:11 GMT

100% AGREE! This is ridiculous. I'm done with QVC and Synchony Bank

Re: NEW FEES

SouthernBee — Wed, 29 May 2024 13:55:23 GMT

@fritzie 309 : Looks like all charge card companies and businesses are pushing for the paperless billing. I prefer the paper statements for some because needed for income tax but everything is getting so expensive.

Re: NEW FEES

Mrsjchi — Wed, 29 May 2024 13:56:49 GMT

I don't use easy pay...I like to pay as soon as I purchase something. It really doesn't save money and besides if I can't aford it now I don't buy it! Economics 101

Re: NEW FEES

Estellee — Wed, 29 May 2024 14:00:10 GMT

I don't have a Q card, I use Visa or Mastercard to shop everywhere.