topic Re: Problems with the forums in Community Chat

Problems with the forums

gidgetgh — Mon, 05 Feb 2024 00:43:00 GMT

I just had to log in.....twice....to actually get in.

Example- the dumping cable thread. It says there are 28 posts in it, but it's not showing me anything later than 5:30 this afternoon. No matter what I do, when I open that thread, it won't show me all the posts.

And, you know how when you look at a thread and then go back to it like an hour later or so and open it again and it brings you to the posts since you last read. Like it marks that you've read the thread and where you left off? Not me. While the thread might show on the cover page 5 new responses, when I open the thread, it takes me back to the very beginning of the thread.

And also, on notifications, even after I have acknowledged them, it leaves them highlighted like they're new, until I log in again.

Re: Problems with the forums

Citrine1 — Mon, 05 Feb 2024 00:44:11 GMT

I year ya! I've been having the same problem for days. I'm also having issues with my notifications. I'm sure it's just a glitch that will get fixed eventually.

Re: Problems with the forums

gidgetgh — Mon, 05 Feb 2024 00:44:33 GMT

Ok, me again. I had to logout and log back in again and then I can see all responses on the dumping cable thread. Am I going to have to do that every time to see the newest responses?

Re: Problems with the forums

4kitties — Mon, 05 Feb 2024 00:48:26 GMT

I have not yet had a problem signing in but I too am having a problem seeing some of the responses to the threads.

Re: Problems with the forums

SandySparkles — Mon, 05 Feb 2024 01:05:07 GMT

@gidgetgh WOW! There has been sitewide IT issues for greater than a week now; cause currently unknown to us.👍 Many posters are reporting your problem and worse! I have been experiencing occasional notification issues, a few pages not loading correctly, and not being able to access order status on .com sporadically via my app. Hopefully, these frustrating issues will soon be a distant memory!🤞🤞 They are likely working diligently to get things fully functional again.😊

THANKFULLY, the boards are still here for us to enjoy!😁

~~~All we need is LOVE💖

Re: Problems with the forums

Zwervend — Mon, 05 Feb 2024 00:51:23 GMT

Yeah....

I can see all replies to a thread if I use the browser (Safari) on my phone. But when I access the acutal website on my laptop on the same browser, it seems like there's a lag adding new posts for viewing.

After I scan a certain forum, I'll mark it as "read". 20 minutes later that's completely undone.

Nofitications show up hours later, and then they hang of as "new" even after I've looked at them.

All signs of a company that doesn't really want to invest in maintaining/fixing a platform that a very small percentage of their customers use.

Re: Problems with the forums

Bri369 — Mon, 05 Feb 2024 00:53:57 GMT

I can see all the responses, but I can't go to the last post I read. It's very annoying. I have no idea when it will be fixed.

Re: Problems with the forums

SilleeMee — Mon, 05 Feb 2024 01:03:58 GMT

I've been a member here a long time and I don't remember ever seeing this forum so messed up like it is now. Makes me want to just quit.

Re: Problems with the forums

SandySparkles — Mon, 05 Feb 2024 01:15:45 GMT

@SilleeMee wrote:
I've been a member here a long time and I don't remember ever seeing this forum so messed up like it is now. Makes me want to just quit.

@SilleeMee PLEASE do not do that!🙏 I ENJOY your knowledgeable and considerate presence here SO much!! Although we do not interact much, I read a a lot of the wonderful, VALUABLE beauty and health information that you share with everyone, and it has helped ME a great deal!😊

I THANK you for taking the time, and sharing your expert wisdom with us!!!🥰

~~~All we need is LOVE💖

Re: Problems with the forums

SilleeMee — Mon, 05 Feb 2024 01:20:01 GMT

@SandySparkles

Thank you so much! I appreciate your kind words.

Re: Problems with the forums

SaveTheTurtles — Mon, 05 Feb 2024 01:25:58 GMT

I have had the same issues. Do they need to do an upgrade or something? Or maybe an upgrade is what ruined it.

Re: Problems with the forums

Mom2Dogs — Mon, 05 Feb 2024 01:32:03 GMT

I cleared history and cookies earlier today because it was time to do it...then when trying to log into QVC I could not get back in....Chrome worked but Safari would not let me log in.

I called Customer Service to help but they could not see a probem...I waited a bit and then I could log in again.

Re: Problems with the forums

SandySparkles — Mon, 05 Feb 2024 02:26:09 GMT

@SilleeMee wrote:
@SandySparkles
Thank you so much! I appreciate your kind words.

@SilleeMee You are welcome!🥰

~~~All we need is LOVE💖

Re: Problems with the forums

geezerette — Mon, 05 Feb 2024 12:09:03 GMT

All this has been going on for several days now for me.

What I find most aggravating is not being able to get to the last post on a thread. It seems to happen when a new page is started. I've discovered if I post a reply to the thread my reply will appear at the end of all the other posts I was unable to see previously. Very strange.

Re: Problems with the forums

SouthernBee — Mon, 05 Feb 2024 12:25:17 GMT

@SilleeMee : Please stay. I always enjoy reading your post. You are always so thoughtful , kind and helpful.🤗❤

@SilleeMee wrote:
I've been a member here a long time and I don't remember ever seeing this forum so messed up like it is now. Makes me want to just quit.

Re: Problems with the forums

SoCal Bred — Mon, 05 Feb 2024 17:35:52 GMT

@SandySparkles - I agree with you 100% about @SilleeMee, she is so knowledgeable and helpful and I trust her opinions, she has helped me with questions and concerns. She is definitely an asset on these forums.

Re: Problems with the forums

Othereeeen — Mon, 05 Feb 2024 13:50:31 GMT

@SilleeMee

I think you hit the nail on the head.

I bet they're going to dump these forums....

No one seems to be paying attention to the comments about the problems, or, they are just ignoring them.

Or....maybe the one person who serves as IT Support/Janitor is on vacation this week.

Re: Problems with the forums

Estellee — Mon, 05 Feb 2024 13:56:30 GMT

I spoke to someone in CS because I couldn't log into my account a few days ago. I didn't mention the problems in the forums but she said they have been having all kinds of problems with the website. Maybe the priority is making sure people can place orders. So far this morning everything is going ok for me. Fingers crossed