topic Re: Items from amazon in Community Chat

Items from amazon

goldensrbest — Sun, 05 Nov 2023 12:59:03 GMT

This has happened to me before, i order some incontience ,under wear they were opened ,4 taken out this was for sure done at packing center.

Re: Items from amazon

cindyNC — Sun, 05 Nov 2023 13:11:27 GMT

Wow - that's really bad.

Re: Items from amazon

JeanLouiseFinch — Sun, 05 Nov 2023 13:25:26 GMT

Contact Amazon CS. They'll send you a free replacement.

Re: Items from amazon

catter70 — Sun, 05 Nov 2023 13:25:29 GMT

Best be calling to complain and get a refund.

Re: Items from amazon

Mz iMac — Sun, 05 Nov 2023 13:41:00 GMT

After getting my refund, I would never reorder from Amazon again.

Re: Items from amazon

Sooner — Sun, 05 Nov 2023 14:13:15 GMT

@Mz iMac wrote:
After getting my refund, I would never reorder from Amazon again.

@Mz iMac Really? Why do that to yourself. You'll be down to nothing pretty soon if a single mistake cuts out a retailer.

Re: Items from amazon

Iwantcoffee — Sun, 05 Nov 2023 15:03:05 GMT

@Sooner wrote:
@Mz iMac wrote:
After getting my refund, I would never reorder from Amazon again.
@Mz iMac Really? Why do that to yourself. You'll be down to nothing pretty soon if a single mistake cuts out a retailer.

It's not a mistake, it's stealing. Taking items from a customer's order is stealing.

Re: Items from amazon

JeanLouiseFinch — Sun, 05 Nov 2023 16:29:33 GMT

Wow, some real over reactions here. Why is theft the immediate assumption and accusation? Things happen. Nobody knows exactly what occurred here, if there was actual theft or if the package got caught on something, got ripped open, and some pads fell out, or if it was a return and accidentally got put back on a shelf, etc. Unfortunately, packers aren't paid to think. That would require stopping the process and waiting for another item to be retrieved. It's all about getting things packed and out the door, to meet Amazon's delivery promise. I've had mistakes happen with some orders when there has been confusion between an item description and what the item number really goes with in the warehouse. A simple communication with Amazon CS will fix it without anyone needing to be spiteful. Amazon is very good about rectifying mistakes.

Re: Items from amazon

KingstonMom — Sun, 05 Nov 2023 16:08:23 GMT

I have to say, I wear the incontinence underwear at night for possible leaks and I always order them from Amazon.

Never have I been shortchanged by some being removed from the package.

BTW, if the package had been opened and taped back shut, Amazon will send you a replacement package.

Re: Items from amazon

millieshops — Sun, 05 Nov 2023 16:15:40 GMT

@Sooner I agree - even if the theft happened in a local store, it seems like a huge overreaction. Unless OP is now going to shop only in local stores where she can inspect each package for herself before paying, and I'm close to certain that's not going to be her future shopping habit.

Re: Items from amazon

Mz iMac — Sun, 05 Nov 2023 16:28:23 GMT

@Sooner wrote:
@Mz iMac wrote:
After getting my refund, I would never reorder from Amazon again.
@Mz iMac Really? Why do that to yourself. You'll be down to nothing pretty soon if a single mistake cuts out a retailer.

@Sooner Yes really! OP specifically stated "this has happened to me before."

There are many other retailers that sell incontience underwear.

Re: Items from amazon

millieshops — Sun, 05 Nov 2023 16:30:23 GMT

@Iwantcoffee right - but Amazon has thousands of employees and one in the thousands stole. She could go buy locally and check each package before she paid or ask Amazon for the refund or replacement she wanted, but I cannot relate to OP's overreaction.

Re: Items from amazon

icezeus — Sun, 05 Nov 2023 16:38:15 GMT

I am sorry that this happened to you. Once is bad enough, but twice speaks to a problem at the warehouse. I say this as a huge fan of Amazon, and a person that has ordered plenty from them, and never had a theft. What are the odds of this happening to the same person. I would definitely be on the phone with CS to receive a credit which you will receive.

Re: Items from amazon

goldensrbest — Sun, 05 Nov 2023 16:47:19 GMT

@millieshops wrote:
@Iwantcoffee right - but Amazon has thousands of employees and one in the thousands stole. She could go buy locally and check each package before she paid or ask Amazon for the refund or replacement she wanted, but I cannot relate to OP's overreaction.

My overreaction? I think you owe me a apology, there was NO OVER REACTION IN my post ! Sometimes i wonder about where you need to be so out of content. I just stated a fact.

Re: Items from amazon

Kachina624 — Sun, 05 Nov 2023 17:27:57 GMT

Since Amazon has everything, I no longer shop in stores. I'd rather take my chances with Amazon than get in the car and go shopping. I've never had any product arrive opened.

Re: Items from amazon

Rockycoast — Sun, 05 Nov 2023 17:56:09 GMT

If you choose not to shop with Amazon any more then I would check Costco or BJ's for your needs. Both sell what you are looking for.

Have been shopping with Amazon Prime for more years than I can remember. I think once their was a problem with my order and when I contacted Amazon they took care of it right away. Their CS is awesome. So what you have stated would not make me shop elsewhere. Their track record is fantastic for me.

Re: Items from amazon

geezerette — Sun, 05 Nov 2023 18:00:42 GMT

The OP never stated she was going to stop ordering from Amazon.

Re: Items from amazon

Sooner — Sun, 05 Nov 2023 18:22:21 GMT

@Kachina624 wrote:
Since Amazon has everything, I no longer shop in stores. I'd rather take my chances with Amazon than get in the car and go shopping. I've never had any product arrive opened.

@Kachina624 You said it! Another thing is we can find things on Amazon we would have to look all over town for then maybe not find. Need a light blub? They have ALL kinds. Batteries? ALL sizes. Vinegars you can't get at the grocery store, etc.

And we happen to live not far from the UPS store, so don't have to pack most things up to return. And you have a good long time to return them!

Re: Items from amazon

SaveTheTurtles — Mon, 06 Nov 2023 02:03:46 GMT

Amazon is great when a refund is needed and you receive your money back very quickly. I agree with some others here, don't write them off as I bet you and everyone has had more good experiences than bad. Not to mention they are just so darn convenient and fast delivery. A lot faster than QVC, HA!

Re: Items from amazon

bonnielu — Mon, 06 Nov 2023 02:57:14 GMT

Never ever had a problem with Amazon. Any issue has been resolved in my favor and quickly, I might add. Missing packages, items that are damaged or missing inside the order.... always made it good without any questions asked. And because of Prime I don't pay for shipping in either direction. And the returns are the very best since all I have to do is take them to Kohls and they will pack it up and send. Instant credit. Amazing beyond words.