topic Re: No returns in Community Chat

No returns

IMW — Tue, 05 Sep 2023 19:04:30 GMT

A561557

Susan Graver Heather Sweater Rib Knit Scoop Neck Fit & Flare Dress

Not Eligible for Return or Exchanges

Why? Not on a very low price why no exchanges or returns.

Re: No returns

Tinkrbl44 — Tue, 05 Sep 2023 19:11:08 GMT

@IMW wrote:

A561557
Susan Graver Heather Sweater Rib Knit Scoop Neck Fit & Flare Dress

Not Eligible for Return or Exchanges
Why? Not on a very low price why no exchanges or returns.

@IMW

Obviously they don't want them back. How were the reviews? That may be the clue to explain this one.

Re: No returns

spumoni99 — Tue, 05 Sep 2023 19:44:31 GMT

I think this was mentioned yesterday, makes me wonder if it a mistake?

Re: No returns

Texas Gray Wolf — Tue, 05 Sep 2023 19:45:52 GMT

This is usually for "Blowout Prices"......but since this is a regular price (overpriced...my opinion), I just don't know.....I suggest calling Customer Service for an explanation.

Re: No returns

Kachina624 — Tue, 05 Sep 2023 20:18:10 GMT

There are some strange things going on at QVC and they're not good. I guess they want to run off their last 5 customers.

Re: No returns

cjm61 — Tue, 05 Sep 2023 20:28:36 GMT

@IMW This is very interesting and I am hoping it is an error of some sort or a mistake as @spumoni99 said.

If this is a new trend and they are slowly working up to little to no returns, I will be extremely disappointed. I first want to say I never abuse their normal outstanding return policy. You can wear something, wash it, use an appliance, etc. and return if it doesn't work. I have bought plenty of Blowout items knowing they could not be returned. The price was worth it.

I might return 2 items per year, again, I do not abuse their generous policy. I also promote QVC to friends and family stating how they can return something if they don't like it. However, if the return policy becomes much more strict, I definitely will not shop even close to what I am now.

I do believe this is a mistake or perhaps a test run. I don't see the Q restricting returns at regular price. This just would not fly well with most customers, in my opinion.

Re: No returns

chrystaltree — Tue, 05 Sep 2023 20:29:27 GMT

There's a post from yesterday discussing this same matter. It is....what it is. We can guess at the reasons but we can't change anything. If something is "no return", we can only decide for ourselves if buy it.

Re: No returns

Venezia — Tue, 05 Sep 2023 20:52:53 GMT

That's got to be a mistake. It's a full price item, not clearance or sale.

As I noted on another thread along with some other posters, I've ordered something not on Blowout and the invoice I received said not eligible for return or exchange. But there is nothing to indicate that on the listing.

I suspect another major glitch in their computer system. What kind of I.T. department do they have? 👎

Re: No returns

ValuSkr — Tue, 05 Sep 2023 21:14:26 GMT

Susan must have something against this garment - she doesn't want to see it ever again.

Re: No returns

skatting44 — Tue, 05 Sep 2023 21:31:58 GMT

They've had items on clearance and blowout prices, then later the item is offered at regular price. Some really odd pricing .... does not foster trust in their company