topic Re: HSN no return labels!?! in Community Chat

HSN no return labels!?!

LTT1 — Sat, 02 Sep 2023 19:53:23 GMT

Maybe this is "old" news to some? I decided to get it together today and package up two items to return to HSN.

There's no return label included!

I guess this means I will be off to USPS Tuesday in order to pay for shipping it back to them!

What a chintzy way to do business. Have I been spoiled by Amazon?

Re: HSN no return labels!?!

Kachina624 — Sat, 02 Sep 2023 19:59:35 GMT

@LTT1. Does Amazon send you return labels? I have to drive to the ups store and wait in line.

Re: HSN no return labels!?!

jackthebear — Sat, 02 Sep 2023 20:00:56 GMT

https://www.hsn.com/faqs?faqId=2352

also check out Pirate ship can save you lots of money

rather than paying the retail rate at the PO

Re: HSN no return labels!?!

santorini — Sat, 02 Sep 2023 20:03:38 GMT

Look back on one of your recent packing slips (for a different item) and use that one. I do that often with no problems.

Re: HSN no return labels!?!

skatting44 — Sat, 02 Sep 2023 20:03:40 GMT

@LTT1

Go onto HSN website- your account - click on item to start a return or exchange . Either way they do provide an online return postage label that you print out .

If you are exchanging , their online exchange via your account is very quick as they do not wait to send out your new product instead of the old process of receiving your package first.

Re: HSN no return labels!?!

LTT1 — Sat, 02 Sep 2023 20:16:06 GMT

@skatting44

Thank you! This really helps!

Re: HSN no return labels!?!

LTT1 — Sat, 02 Sep 2023 20:39:10 GMT

@jackthebear

Ok! I will be happy to find "pirate ship" thx

Re: HSN no return labels!?!

LTT1 — Sat, 02 Sep 2023 20:39:55 GMT

@santorini

Oh ok thx! I should have some of those!

Re: HSN no return labels!?!

LTT1 — Sat, 02 Sep 2023 20:43:58 GMT

@Kachina624

Amazon's returns are so automated that no I don't need return labels!
'Well, especially for clothes, sonetimes I have to screen shot the label, e-mail it to UPS, they print it. But most often they provide a code thst my UPS store scans...and they package it up!

Ebay returns are usually by USPS code also but I am obligated to pack the item, which I certainly don't mind.
I was just baffled by HSN process but the CSR was very helpful.

Re: HSN no return labels!?!

goldensrbest — Sat, 02 Sep 2023 21:05:59 GMT

If they are doing this as QVC is, i simply do not like it at all.

Re: HSN no return labels!?!

Bookplate — Sat, 02 Sep 2023 21:08:39 GMT

It is not consistent at HSN. Most of my recent orders came with paperwork; one did not. I can't tell what triggers the difference.

Re: HSN no return labels!?!

geezerette — Sat, 02 Sep 2023 21:11:03 GMT

Lands End is now doing the same thing. I didn't get a packing slip/return label in my last order.

They have a third party that generates a QR code with drop off locations for your return, or you print your own label to mail return, or drop off at Lands End stores.