topic Re: Chase online. Now must update iOS browser to use in Community Chat

Chase online. Now must update iOS browser to use

Mindy D — Thu, 25 May 2023 19:30:21 GMT

I went to pay a bill and couldn't use chase online. I was panicking. I used it yesterday. I rebooted my iPad four times. I tried to contact through their online help and that doesn't work. I found statements and got ready to call. Then I saw a notice that said to update my browser. That chase doesn't support it anymore. I had not been updating like I used to because the last update really messed up my battery. I'm in the middle of updating right now to iPad OS 16.5. There was no problem signing in, but could not complete tasks.

Yay. My update is now completed and everything is now working fine at chase online. I was able to pay my bill there.

There's a few annoying changes I'm already seeing with the update. I usually screenshot all payments and then send them into files I've created in the Files App. The Files App now looks different and is set up differently than it was. I do not like the new set up. There are some new functions to email. I have not tried them yet. You can set a reminder telling you when to respond to an email. I don't know if the reminder will come as another email or as a banner on your Home Screen. You can set a time for your reminder.

Files App is a total disaster now.

Re: Chase online. Now must update iOS browser to use

Still Raining — Thu, 25 May 2023 14:35:34 GMT

This week I was updating things on BofA's site and for the first time noticed that were were verifying that my IOS was up to date. Don't think I had ever seen this before?

Re: Chase online. Now must update iOS browser to use

Mindy D — Thu, 25 May 2023 14:46:26 GMT

@Still Raining wrote:
This week I was updating things on BofA's site and for the first time noticed that were were verifying that my IOS was up to date. Don't think I had ever seen this before?

@Still Raining @What I wish I could find out is what about the updates I missed since I stopped updating? Will these updates, especially security fixes be included in the newest update? Something must be up with banking security for both big banks to be doing this at the same time.

Re: Chase online. Now must update iOS browser to use

Still Raining — Thu, 25 May 2023 14:46:07 GMT

@Mindy D wrote:
@Still Raining wrote:
This week I was updating things on BofA's site and for the first time noticed that were were verifying that my IOS was up to date. Don't think I had ever seen this before?
@Still Raining @What I wish I could find out is what about the updates I missed since I stopped updating? Will these updates, especially security fixes be included in the newest update?

I think the most recent updates always include all prior.

Like we have a choice 😬

Re: Chase online. Now must update iOS browser to use

haddon9 — Thu, 25 May 2023 14:48:22 GMT

I just went to check. Looks like I must have gotten my computer updated since I had no problems logging into my account.

Re: Chase online. Now must update iOS browser to use

granddi — Thu, 25 May 2023 14:53:45 GMT

I was on Citi and Chase yesterday and didn't see that but Vanguard had me disable a mac setting to do a task. We find that the Ipad is more a problem than the desk top mac.

City of Dallas still a mess due to Ransomware.

I was on Ulta making a salon appt and have to verify identity. So even non finanical sites are going extra step for security.

Re: Chase online. Now must update iOS browser to use

ID2 — Thu, 25 May 2023 14:54:38 GMT

We make a point to always keep our programs up-to-date. I visit Chase every day and have never had any problems.

Re: Chase online. Now must update iOS browser to use

jackthebear — Thu, 25 May 2023 15:01:37 GMT

@Mindy D wrote:
I went to pay a bill and couldn't use chase online. I was panicking. I used it yesterday. I rebooted my iPad four times. I tried to contact through their online help and that doesn't work. I found statements and got ready to call. Then I saw a notice that said to update my browser. That chase doesn't support it anymore. I had not been updating like I used to because the last update really messed up my battery. I'm in the middle of updating right now to iPad OS 16.5.

Re: Chase online. Now must update iOS browser to use

Mindy D — Thu, 25 May 2023 15:08:05 GMT

@ID2 wrote:
We make a point to always keep our programs up-to-date. I visit Chase every day and have never had any problems.

@ID2 @Brand new today. I wish I'd never stopped updating. Wish I could get a new battery quickly, very close by, while waiting, from place authorized by Apple.

Re: Chase online. Now must update iOS browser to use

OKPrincess — Thu, 25 May 2023 18:37:26 GMT

I visit Chase daily and haven't had an issue yet.

Re: Chase online. Now must update iOS browser to use

Mindy D — Thu, 25 May 2023 19:36:07 GMT

@OKPrincess wrote:
I visit Chase daily and haven't had an issue yet.

@OKPrincess It depends on what iPad OS update you have. If you're updated, there's no problem.

Re: Chase online. Now must update iOS browser to use

OKPrincess — Thu, 25 May 2023 21:05:21 GMT

@Mindy D wrote:
@OKPrincess wrote:
I visit Chase daily and haven't had an issue yet.
@OKPrincess It depends on what iPad OS update you have. If you're updated, there's no problem.

@Mindy D I always update when Apple sends me a reminder. Thanks.

Re: Chase online. Now must update iOS browser to use

bikerbabe — Thu, 25 May 2023 21:17:05 GMT

Even if you skip updating for a long time (not recommended because there are security updates in it), when you do finally update it will bring everything current.

Re: Chase online. Now must update iOS browser to use

Sage04 — Fri, 26 May 2023 00:27:53 GMT

@haddon9 wrote:
I just went to check. Looks like I must have gotten my computer updated since I had no problems logging into my account.

@haddon9 no problem on my side either.

Re: Chase online. Now must update iOS browser to use

Sage04 — Fri, 26 May 2023 00:29:39 GMT

@ID2 wrote:
We make a point to always keep our programs up-to-date. I visit Chase every day and have never had any problems.

@ID2 every day for me also. It's become a habit and it's a good habit.

Re: Chase online. Now must update iOS browser to use

Spacrazy — Fri, 26 May 2023 03:17:59 GMT

No problems here.

Re: Chase online. Now must update iOS browser to use

Bri369 — Fri, 26 May 2023 03:23:32 GMT

Never skip an update. It's very important

Re: Chase online. Now must update iOS browser to use

Sooner — Fri, 26 May 2023 04:23:22 GMT

I use a Mac Air laptop and love it. I don't get along with IPad's very well.

Re: Chase online. Now must update iOS browser to use

haddon9 — Fri, 26 May 2023 04:51:33 GMT

@Sooner wrote:
I use a Mac Air laptop and love it. I don't get along with IPad's very well.

@Sooner I have a Mac Air laptop as well (on it now). I use this all over the house and love it! I'm on it 90% of the time.

However I purchased a refurbished iPad mini to use for travel. It was nice to have and so much smaller to carry when I went to Florida. I take it with me when I bring DH to his therapy as well (I got it with cellular for easy internet access)

Re: Chase online. Now must update iOS browser to use

dooBdoo — Fri, 26 May 2023 10:00:49 GMT

@Mindy D wrote:
I went to pay a bill and couldn't use chase online. I was panicking. I used it yesterday. I rebooted my iPad four times. I tried to contact through their online help and that doesn't work. I found statements and got ready to call. Then I saw a notice that said to update my browser. That chase doesn't support it anymore. I had not been updating like I used to because the last update really messed up my battery. I'm in the middle of updating right now to iPad OS 16.5. There was no problem signing in, but could not complete tasks.

Yay. My update is now completed and everything is now working fine at chase online. I was able to pay my bill there.

There's a few annoying changes I'm already seeing with the update. I usually screenshot all payments and then send them into files I've created in the Files App. The Files App now looks different and is set up differently than it was. I do not like the new set up. There are some new functions to email. I have not tried them yet. You can set a reminder telling you when to respond to an email. I don't know if the reminder will come as another email or as a banner on your Home Screen. You can set a time for your reminder.

Files App is a total disaster now.

@Mindy D, I always install updates as soon as they're released, so I've seen the changes take place over time.

That's one of the benefits of updating regularly, so all the new features don't tend to appear all at once.

Also, the security updates are essential, especially in this day of identity theft and other nefarious perils.

(There have been 9 releases, from 16.1 in October 2022 to the current 16.5.)

I understand the desire to wait a few days, or a week or so, to install an update just to read about others' experiences... but beyond that, they're really important to protecting our devices and, for sure, protecting our data.

There was a version that caused battery problems, but later versions resolved it.

For information about why the Files app was changed, and how to implement the changes, why not try some of the online articles or videoes?

This one would be a great start:

"How Apple's Files app is getting better in iOS 16 & iPadOS 16" (AppleInsider dot com)

I'm sorry you're having troubles.🌻