topic Re: Kohl's New Store Hours in Community Chat

Kohl's New Store Hours

SoCal Bred — Tue, 25 Apr 2023 11:26:33 GMT

I needed to return something ordered online to my local Kohl's for a refund, looked up the store hours just to make sure what time they opened.

They now open from 9:00a - 9:00p, the time used to vary between 10:00a - 11:00a to open due to covid. The salesperson said the new time became effective about 2 weeks ago. This is good to know as I like to do my shopping early and get it done with. Hope other stores will follow suit with early store hours going forward.

Re: Kohl's New Store Hours

gidgetgh — Tue, 25 Apr 2023 11:54:07 GMT

Like you, I like to shop early. The Dillards stores in our area don't open till 11:00 AM. They close at 8:00 PM. There is zero chance of me shopping at night. I wish they opened at 10:00 like they used to.

Re: Kohl's New Store Hours

Oznell — Tue, 25 Apr 2023 11:54:26 GMT

That's great to know, thanks @SoCal Bred .

Re: Kohl's New Store Hours

meallen616 — Tue, 25 Apr 2023 12:04:26 GMT

In my NJ area they open 9-9 except Sunday, 9-8.

Re: Kohl's New Store Hours

4kitties — Tue, 25 Apr 2023 12:13:13 GMT

I too am an early bird! I wish stores would open at 7:00 AM!🤣🤣

Love having stores all to myself, before the crowds set in. So much easier to shop and get out the door quickly.

The Kohls nearest to me opens at 9:00 now too. That suits me just fine.

Re: Kohl's New Store Hours

Meowingkitty — Tue, 25 Apr 2023 12:34:45 GMT

Our Kohls in Arizona has been opening at 9:00 for quite a while now. I know at least before Christmas. I agree with the person who commented about Dillards. I rarely go there now since they don't open until 11:00 and noon on Sundays. I won't shop at night either. Who wants to wait and shop at Dillards in the summer when it's already between 100-110 degrees by the time they open?

Re: Kohl's New Store Hours

sann — Tue, 25 Apr 2023 12:52:41 GMT

I like shopping early also so 9 AM works better for me ... Sam's Club in my area opens at 8 AM for plus membership customers so I can go there first and Kohl's at 9 without the usual wait in the car until 10...

Re: Kohl's New Store Hours

Sunshine Kate — Tue, 25 Apr 2023 13:02:42 GMT

My nearby Kohl's is open from 9 AM to 9 PM. I like the hours.

Re: Kohl's New Store Hours

cindyNC — Tue, 25 Apr 2023 13:51:33 GMT

I was at Kohls in Charlotte NC about two weeks ago for a return. Staff mentioned that they went back to opening at 9am due to "customer requests"

Re: Kohl's New Store Hours

On It — Tue, 25 Apr 2023 13:55:09 GMT

@gidgetgh wrote:
Like you, I like to shop early. The Dillards stores in our area don't open till 11:00 AM. They close at 8:00 PM. There is zero chance of me shopping at night. I wish they opened at 10:00 like they used to.

I have not been to Dillard's in the morning, so I did not notice the hours had been changed. That is good to know. I worked in retail. The 10:00-11:00 hour is very slow in the number of sales made. We used that time primarily to restock and straighten shelves.

Retailers are having to battle online sales and a shortage of staff. The surprise was Kohl's. They must be trying a new model as a source of online returns opportunities. I suppose their hope is attracting customers to the store for returns who might purchase while they are there. They will clearly need multiple shifts of employees.

Re: Kohl's New Store Hours

RetRN — Tue, 25 Apr 2023 14:04:03 GMT

Our Kohl's is now open 9am-9pm daily except for Sundays when they close at 8pm.

I prefer to get out early to do my shopping so am pleased with the change in their hours.

Re: Kohl's New Store Hours

threecees — Tue, 25 Apr 2023 14:36:55 GMT

I am also an early shopper. Our Kohls is located near a Michaels store and

a new T.J. Maxx which opened just at the end of last year, both of those

stores would open earlier and everytime I would go shopping I would wait

until 10 a.m. to get into Kohls.

Now it is easier to go and not have to worry is it time yet to get into the store.

I never shop in the evening so I appreciate the early opening as well.

Re: Kohl's New Store Hours

SandySparkles — Tue, 25 Apr 2023 19:28:04 GMT

@On It wrote:
@gidgetgh wrote:
Like you, I like to shop early. The Dillards stores in our area don't open till 11:00 AM. They close at 8:00 PM. There is zero chance of me shopping at night. I wish they opened at 10:00 like they used to.

I have not been to Dillard's in the morning, so I did not notice the hours had been changed. That is good to know. I worked in retail. The 10:00-11:00 hour is very slow in the number of sales made. We used that time primarily to restock and straighten shelves.

Retailers are having to battle online sales and a shortage of staff. The surprise was Kohl's. They must be trying a new model as a source of online returns opportunities. I suppose their hope is attracting customers to the store for returns who might purchase while they are there. They will clearly need multiple shifts of employees.

Perhaps it is a successful strategy. I take my Amazon returns there, and find myself succumbing to the sales.😊

~~~All we need is LOVE💖

Re: Kohl's New Store Hours

ValuSkr — Tue, 25 Apr 2023 19:43:42 GMT

Yes, 9 to 9. That's easy to remember, but I rarely go there.