topic Re: Turbo Tax & Credit Karma in Community Chat

Turbo Tax & Credit Karma

phoenixbrd — Sat, 18 Mar 2023 18:23:04 GMT

We were happy with Turbo Tax for many years...preferred it to anyone we hired to do our taxes. Last year they acquired Credit Karma...I remember being unhappy with the filing as a result. My husband still wanted to used them this year so we bought an Intuit Turbotax Deluxe at Costco.....big mistake.

My husband did the taxes and they required him to buy another for $90 ...he agree to provide them with his credit card (and ask him for his driver's license number) to pay our taxes for a fee. They signed us up for a Credit Karma account when it was checked that we didn't want an account.

Forewarning: You might have better luck....but I highly recommend not using this company. The changes are significant and for the worse, that was our experience.

Re: Turbo Tax & Credit Karma

Somertime — Sat, 18 Mar 2023 18:32:16 GMT

It, always, amazes me that anyone would purchase Turbo Tax and then have to download the program online.

I have used Turbo Tax online program for the past 20 years including this current year, I was NOT required nor forced to purchase Credit Karma when I did my taxes this year. It is so much more convenient to use the online program then have to purchase it from a vendor, download it, wait for the updates to post before inputting your information.

Re: Turbo Tax & Credit Karma

sunshine45 — Sat, 18 Mar 2023 18:36:05 GMT

i have a FREE credit karma account and a FREE credit sesame account.

not sure why anyone would pay to get credit karma? am i missing something?

Re: Turbo Tax & Credit Karma

phoenixbrd — Sat, 18 Mar 2023 18:37:25 GMT

@sunshine45 Didn't pay for it...just don't want it. But that was the least of our concerns with this transaction. If you love it, great!

Re: Turbo Tax & Credit Karma

haddon9 — Sat, 18 Mar 2023 18:39:29 GMT

Ugh! I hate the whole process of doing taxes!!

Re: Turbo Tax & Credit Karma

sunshine45 — Sat, 18 Mar 2023 19:08:28 GMT

But if you’re feeling uneasy about the Intuit acquisition, deleting your Credit Karma account is still a better option than keeping it open. The process is relatively straightforward, though you may have to take a few stabs at it before you’re ultimately successful.

Here’s how you do it:

Log into your account.
Select the Help Center option in the bottom left corner on your account homepage.
In the Help Center, type “deactivate account” into the search bar at the top. This brings up a search result titled How do I cancel my membership?, which you should then click.
On the next page, click Deactivate my Credit Karma account.
On the next page, scroll down and click the red Cancel account button.
You’ll be asked if you’re sure you want to make such an irreversible action—click Yes.

How to Cancel Your Credit Karma Account If You Hate the Intuit Acquisition | Reviews by Wirecutter (nytimes.com)

Re: Turbo Tax & Credit Karma

drizzellla — Sat, 18 Mar 2023 19:08:57 GMT

My husband has used H. R. Block software for our taxes the last number of years. This year he was unable to find any store selling it.

Every store we went to, only had Turbo Tax. He went to Staples, Target, Walmart, Sams, Costco and a number of other stores.

Glad he did not give in and buy Turbo Tax.

Re: Turbo Tax & Credit Karma

phoenixbrd — Sat, 18 Mar 2023 19:10:52 GMT

@sunshine45 Thank you and I'm in the process. Thanks for taking the time to respond and go through the steps....much appreciation.🌹

Re: Turbo Tax & Credit Karma

Sweetbay magnolia — Sat, 18 Mar 2023 19:21:43 GMT

Sorry to hear that you had an unsavory experience, @phoenixbrd .

We use a CPA (local, happens to be women owned and they are fantastic) and I am just now recalling the headache I went through to get an IRS "secure" code. Come Monday I will pursue that one, again.

But it didn't cost any more than my time.

Re: Turbo Tax & Credit Karma

northiie57 — Sat, 18 Mar 2023 19:22:47 GMT

I used Turbo Tax for years until this year will be my last. My state processing should of had my return earlier, mind you filed and completed and said accepted on Jan 30th 2023. Turbo tax did not have the form I needed for my state and it took jumping through hoops and working with my state tax people to finally have it resolved and processed, still waiting, could take up to 3 more weeks! End of story turbo tax should of HAD that form when I efiled period!. Customer service contact is IMPOSSIBLE! They only have a bot chat which is useless in my situation.

Re: Turbo Tax & Credit Karma

phoenixbrd — Sat, 18 Mar 2023 19:36:56 GMT

@northiie57 So sorry.....I understand. We are getting a state return and they charged $59 extra. That's on top of the amount my husband provided on his credit card to pay federal taxes...for which there is a %fee they are collecting. Plus the additional $90 for a program we had already purchased at Costco.

This has been a learning experience. Last year's was bad, but this was worse. The end of TT for us.

Re: Turbo Tax & Credit Karma

phoenixbrd — Sat, 18 Mar 2023 19:39:51 GMT

Thanks @Sweetbay magnolia.. I am glad that you have found a CPA that you trust and is competant. We are going to do the same next year.

Re: Turbo Tax & Credit Karma

kate2357 — Sat, 18 Mar 2023 19:53:18 GMT

@drizzellla wrote:
My husband has used H. R. Block software for our taxes the last number of years. This year he was unable to find any store selling it.

Every store we went to, only had Turbo Tax. He went to Staples, Target, Walmart, Sams, Costco and a number of other stores.

Glad he did not give in and buy Turbo Tax.

@drizzellla

Available online via h & r block website. Used it to do my aunt's taxes.

Re: Turbo Tax & Credit Karma

Sweetbay magnolia — Sat, 18 Mar 2023 20:24:14 GMT

@phoenixbrd wrote:
Thanks @Sweetbay magnolia.. I am glad that you have found a CPA that you trust and is competant. We are going to do the same next year.

Worth the "dough", for us.

I just told my husband that I felt like Pam at the Dunder-Mifflin Paper Company.

There's still work but at least you feel as though you get maximum benefits. Tax law changes so frequently it's impossible to keep up with.

Re: Turbo Tax & Credit Karma

Kachina624 — Sat, 18 Mar 2023 20:34:12 GMT

I didn't even know people bought and downloaded software. I've gone online and done my taxes on TaxAct for years, since the mid-90s.

Re: Turbo Tax & Credit Karma

northiie57 — Sat, 18 Mar 2023 21:12:37 GMT

ugh! so sorry they overcharged everyone this year! never again

Re: Turbo Tax & Credit Karma

songbird — Sat, 18 Mar 2023 21:20:59 GMT

We always have to go out to do our taxes. Too complicated with capital gains in the stock market to do ourselves. Our accountant of which we had for years died. Of COVID. Strange but he was the only person we knew that died and or had COVID. So we went to H R Block. Talked to someone that could do ours. We're supposed to see him next week.

Re: Turbo Tax & Credit Karma

Kachina624 — Sat, 18 Mar 2023 21:31:10 GMT

@phoenixbrd Any chance of returning it to Costco for a refund?

Re: Turbo Tax & Credit Karma

sueinsf — Sat, 18 Mar 2023 21:37:55 GMT

@Somertime wrote:
It, always, amazes me that anyone would purchase Turbo Tax and then have to download the program online.

I have used Turbo Tax online program for the past 20 years including this current year, I was NOT required nor forced to purchase Credit Karma when I did my taxes this year. It is so much more convenient to use the online program then have to purchase it from a vendor, download it, wait for the updates to post before inputting your information.

This has been my experience as well. Why bother to purchase it at retail when you can do it online? Only if it's cheaper I suppose which apparently it was not. And I was not forced to purchase Credit Karma or anything else I didn't want. I would try to return it to Costco and at least get your money back for that.

Re: Turbo Tax & Credit Karma

Nightowlz — Sat, 18 Mar 2023 21:40:47 GMT

DH is doing our taxes. I guess he is mailing the federal because he's not paying to e-file. He can do the state online for free. The way I look at if if the IRS wants their money they should make it free & easy. LOL

The tax form should be your income, taxes you paid, % of taxes you owe, balance due or refund. Everyone pays a set %. No loopholes etc everyone pays their fair share. Easy peazy.