topic Re: At What Price Point in Community Chat

At What Price Point

Biftu — Tue, 07 Mar 2023 01:01:03 GMT

do you decide it isn't worth returning an item? For example, if you paid $40 for something and decide to return it, the cost to return it would be $6.95 plus the original $3.50 shipping charge. At what price point do you decide just to keep the item?

Re: At What Price Point

Foxxee — Tue, 07 Mar 2023 01:08:48 GMT

For me, it's important to return everything, mostly it is something that is sized wrong, poor quality, and/or defective.

If I don't then I'm not letting the retailer know I am unhappy with the purchase and why.

Also, even if it's only a $7 refund, it's money here, money there. It all adds up.

Re: At What Price Point

Goodie2shoes — Tue, 07 Mar 2023 01:08:14 GMT

If it doesn't fit me the way I think it should I send it back No debate. I've only ever sent 1 item back because it had a spot on the front of the top and loose threads.

Re: At What Price Point

shoesnbags — Tue, 07 Mar 2023 01:10:06 GMT

@Biftu wrote:
do you decide it isn't worth returning an item? For example, if you paid $40 for something and decide to return it, the cost to return it would be $6.95 plus the original $3.50 shipping charge. At what price point do you decide just to keep the item?

@Biftu

Well $40 minus the $10.45 still leaves $29.55. So let's say I subtract another $9.55 for gas and general aggravation, that's still $20 left. If you were walking down the street and saw a 20 lying on the sidewalk, would you bother to stop and pick it up? I would, so I guess that's why I would go to the trouble of returning the $40 item. But that's me.

Re: At What Price Point

september — Tue, 07 Mar 2023 01:14:33 GMT

I will return anything that is off in sizing or quality from what I expected.

if I am just not wowed by the look, I'll usually keep it, wear it once or twice, then donate it if I decide it isn't right for me.

Re: At What Price Point

gizmogal — Tue, 07 Mar 2023 01:18:04 GMT

I have no return threshold. If it's unwanted or not useful,after it arrives, it goes back.

You can't count the $3.50 original shipping costs also as a "cost" to return it. It's $3.50 to get it to you. If you decide to return it, it's $6.95. Otherwise, your logic promotes the sunk cost theory: to keep it because you already invested $3.50.

If it was worth $3.50 enough to have it sent to me, unless I'm pleased enough, it's worth $6.95 to be rid of it. Otherwise I'm keeping something that cost X dollars, plus shipping, just to save $6.95. So keeping something I don't like or doesn't fit costs me more than the return fee. It costs me the entire price of the item with no benefit to me.

If I resent the cost to return it, I surely resent paying for it and giving it away or never using it. A trip to use a prepaid label and drop it in a bin in the post office, is worth saving the cost of the item. It's my money and I want it back.

Re: At What Price Point

GingerHead — Tue, 07 Mar 2023 01:27:49 GMT

I just had this issue. I ordered a hat that cost $25 with shipping the total was @ $30.50 and to ship it back cost $6. So to just try it and return it was about half the cost of the hat.

I knew I wasn't going to wear it, it looked terrible on me (brim so wide, it looked like a sombrero,haha). So I figured that it was better to send back and get back my @$14.00 than to have an ugly hat taking up valuable space and every dollar adds up.

Re: At What Price Point

We rescue cats — Tue, 07 Mar 2023 01:44:44 GMT

I have returned more things in the past year than I have ever thought I would return. Items that did not fit, were poor quality or did not operate properly. There has not been a price point until now, but now it is no matter what, it I'm not satisfied it is going back. But then again, I'm being less likely to order than I used to be.

Re: At What Price Point

Puppy Lips — Tue, 07 Mar 2023 01:52:35 GMT

I return everything I am not thrilled with. But I almost always return more than one thing in the same package to cut down on the cost. I will wait for more things to show up to see if I like them, or add something I was iffy on to something I know I don’t want.

Re: At What Price Point

GenXmuse — Tue, 07 Mar 2023 02:02:16 GMT

Probably $20 or less

Re: At What Price Point

cjm61 — Tue, 07 Mar 2023 02:10:39 GMT

@Biftu Usually around $10 I will not return. However, we have 2 community garage sales a year. That is when I sell these items. I rarely return anything as I always wait for reviews and really research my purchases.

When I sell an item at the garage sale I can usually get 1/2 what I paid. So, if I paid $10 and it would cost me 6.95 to return, I can sell it for $5. I'm better off to sell it at the garage sale. It makes me feel good because people that buy it get a brand new item that they usually seem thrilled with. If it's over $20 I can usually give it away to recipients that are excited to receive them. I often use them as prizes for my parties. Funny, when people get things for free they love it.

Re: At What Price Point

KathyM23 — Tue, 07 Mar 2023 02:17:30 GMT

My goal is purging anything I no longer want. So as far as returns go, I don't care what the refund is, if I don't want it back it goes. Not putting anything in my house that I don't like. Say my refund is only $2.95, that buys me an ice tea.

Re: At What Price Point

Carmie — Tue, 07 Mar 2023 02:21:02 GMT

If I was expecting a dollar or more refund from a return, I would send it back.

If I knew somone else could use it, and wanted it, I would just give it to them.

Re: At What Price Point

sunshine45 — Tue, 07 Mar 2023 02:27:25 GMT

damaged or defective items always go back (unless QVC tells me not to return it OR gives me a partial credit to keep it.)

anything else i offer to one of my daughters or to my mother. if they want it i just give it to them. if none of them want it then if it is $10+ i send it back.

Re: At What Price Point

simplyfriends — Tue, 07 Mar 2023 02:52:47 GMT

@Biftu I really don't like taking the time to do a return and then follow up on the refund so I just take them to my local consignment shop. I loose aliitle money but honestly I don't order much anymore.

Re: At What Price Point

Tinkrbl44 — Tue, 07 Mar 2023 07:41:39 GMT

@Biftu wrote:
do you decide it isn't worth returning an item? For example, if you paid $40 for something and decide to return it, the cost to return it would be $6.95 plus the original $3.50 shipping charge. At what price point do you decide just to keep the item?

@Biftu

Keep the item and do WHAT with it exactly? Let it sit in your closet and collect dust?

Depends on why you'd return it ... wrong size .... wrong color .... don't like it .... why would you be returning it?

Once or twice I've donated something to Goodwill, and once I sold something on Ebay, but I think it's important to return things that don't work out. Retailers need to know what doesn't work ... and why.

Re: At What Price Point

hckynutjohn — Tue, 07 Mar 2023 07:59:25 GMT

@Biftu wrote:
do you decide it isn't worth returning an item? For example, if you paid $40 for something and decide to return it, the cost to return it would be $6.95 plus the original $3.50 shipping charge. At what price point do you decide just to keep the item?

@Biftu

I have never faced that decision. Since 95% of my online purchases are from Amazon, and the very, very few I was asked to return? Return shipping labels I printed off their website, cost me a little ink.

Some defective item I, or my wife purchased, we were told: "no need to send them back. Keep them or donate them to someone, or a charity".

Only things I have bought were from HSN, with free shipping. Those were TracFones, and all of them worked just fine.

hckynut 🇺🇸

Re: At What Price Point

kaydee50 — Tue, 07 Mar 2023 13:58:33 GMT

$30 give or take a few bucks. I'll just donate the item if it is under that amount. Not worth the hassle of returning it.

Re: At What Price Point

chrystaltree — Tue, 07 Mar 2023 14:05:19 GMT

I don't take chances when I shop so I don't return much. I think if something is under $50, I gift it to someone. It's usually a kitchen appliance that disappoints me and it ends up in a drawer or cabinet.

Re: At What Price Point

beckyb1012 — Tue, 07 Mar 2023 14:10:11 GMT

As long as I get at least $10.00 back it is worth it to me. I very rarely keep something due to being too much trouble to send back.

About 8 months ago I bought a ring from the Q., my first purchase since 2011 and I adored it. It started bending underneath my finger so I sent if back in my own package to Jewelry Repair asking if they could fix it? I did not insure or anything, just used enough postage stamps and sent it on. I really expected to hear nothing or see my ring ever again. About a month ago the Q sent me and email they were going to credit my account for the ring I bought many months ago. It was very kind and generous of them. I did get the credit on my last A.E. statement. You never know unless you try.