topic Re: Consumer Beware in Community Chat

Consumer Beware

Katcat1 — Fri, 28 Oct 2022 15:48:40 GMT

I was the victim of fraud and all my money from my checking and savings was withdrawn and I have a zero balance. Never, never, use the shortcut for your password so you don't need to remember it -- it's a scam.

Re: Consumer Beware

justashopper — Fri, 28 Oct 2022 15:57:15 GMT

hi @Katcat1

I am sorry to read this. What happened? They wired money out from your bank using your online password?

Have you contacted the bank? Did you know who did this? The bank can probably track where the money was sent. It usually takes a couple days for a wire or ACH to clear the banking system, they may be able get it back.

Re: Consumer Beware

deeva — Fri, 28 Oct 2022 16:20:08 GMT

I'm so sorry this happened to you.
When I log in from my iPad or phone, I use my fingerprint.
If I use my laptop, I have to enter my full password.

But we all have to be extra careful these days. I have limits on transaction amounts on all of my financial accounts. If the limit is reached, I'm notified immediately by text and email.

And I'm notified of any transactions at gas stations.

Re: Consumer Beware

moonandthestars — Fri, 28 Oct 2022 16:15:38 GMT

@Katcat1 oh no - that's terrible! what a shock! have you contacted the bank? They may have insurance that can cover your loss (not sure, but maybe)

I had a situation years ago. you know you order more checks from the bank and they send it via us mail? Well, someone stole the checks from my mailbox, used them and wiped out my bank account. I found out when I was receiving calls that checks I had written were bouncing! Horrible. Anyway, the bank reimbursed my money. So it ended well for me. Hope your situation has a happy resolution.

Do you know how someone was able to get your password? A data breach at the bank?

Take care of yourself, fingers crossed you get all you $$ back very soon. And they catch the bad guys who did this to you.

Re: Consumer Beware

SeaMaiden — Fri, 28 Oct 2022 17:39:38 GMT

@Katcat1 do you use a debit card that is connected to all your accounts? That is probably the worst thing you can do is use a debit card.... I never use one. I just have a designated credit card that I buy everything with that I use ..... pay it off each month in full... no connection to my banking accounts that way if the card is ever stolen.

Re: Consumer Beware

Venezia — Fri, 28 Oct 2022 16:36:06 GMT

@Katcat1 - Not sure what you mean by "the shortcut for your password".

What "shortcut" are you referring to?

Re: Consumer Beware

Johnnyeager — Fri, 28 Oct 2022 16:42:54 GMT

Yes, it would be helpful to know exactly what the issue was.

I'm not familiar with a "password shortcut" and have never encountered that term anywhere I sign in.

Re: Consumer Beware

catter70 — Fri, 28 Oct 2022 16:45:22 GMT

I feel so bad for you. I hope you're able to get help from your bank. Make sure to go to your police, also.

Re: Consumer Beware

Caaareful Shopper — Fri, 28 Oct 2022 16:47:26 GMT

@Katcat1 First, I'm so sorry this happened to you.

Can you elaborate on "shortcut for password?" I've never heard of this before.

Re: Consumer Beware

FranandZoe — Fri, 28 Oct 2022 16:56:43 GMT

OMG how horrible. I feel so bad for you. Maybe your bank can help.

I've been using a credit card for everything too - too dangerous to use debit or checking.

I also never heard of a shortcut for password.

Good luck - hope you get this straightened out and get some relief.

Re: Consumer Beware

Sage04 — Fri, 28 Oct 2022 17:47:35 GMT

When I sign into my account it usually asks if i want to use a "Token". Have no idea what that means. Maybe that's a shortcut? Also some people save their Password.

Re: Consumer Beware

On It — Fri, 28 Oct 2022 18:12:28 GMT

@Katcat1 That is horrifying. I hope the bank's fraud division can trace your funds and return them. I am so sorry this happened to you.

Re: Consumer Beware

Johnnyeager — Sat, 29 Oct 2022 13:07:34 GMT

I'm thinking that there is much, much more to this "story" than has been disclosed.

Color me skeptical about accounts being drained to -0- with no alerts or alarms from the financial institution.

If the poster truly wants to warn the rest of us, specifics about what occurred would have been helpful.

Re: Consumer Beware

JoyFilled Warrior — Sat, 29 Oct 2022 02:38:10 GMT

@Katcat1 wrote:
I was the victim of fraud and all my money from my checking and savings was withdrawn and I have a zero balance. Never, never, use the shortcut for your password so you don't need to remember it -- it's a scam.

WHOAAAA! I'm sad to hear about that @Katcat1 Is there a plan for healing, from yr Bank? I certainly hope so.

Re: Consumer Beware

Imaoldhippie — Sat, 29 Oct 2022 12:12:13 GMT

@Katcat1 ............Please clarify password shortcuts. I and many others have never heard of this.

I had this happen to me twice and was refunded fully, it took about 2 weeks.