topic Re: Amazon Surprise in Community Chat

Amazon Surprise

mspatmac — Sat, 08 Oct 2022 14:13:13 GMT

Yesterday I received an email from Amazon that started:

We write to notify you of a potential safety concern with a product that you purchased on Amazon.com.

It went on to detail the purchase and then I read what was a surprise to me.

Refunds will be issued to the original payment method used for the purchase or if the original payment method is no longer available, we will apply an Amazon Gift Card to your account. There is no need for you to return the product.

My credit card has already been credited for $65. Another reason to shop Amazon.

Re: Amazon Surprise

SeaMaiden — Sat, 08 Oct 2022 14:27:32 GMT

Love Amazon....a lot of my monthly spending goes to Amazon...rarely ever disappointed

Re: Amazon Surprise

Imaoldhippie — Sat, 08 Oct 2022 14:28:19 GMT

@mspatmac ............Wow it must be a serious safety hazard! Good to hear Amazon is willing to step up to the plate.

Re: Amazon Surprise

Shelbelle — Sat, 08 Oct 2022 14:35:09 GMT

This is a good thing, for sure, but Amazon prices can be thru the roof, buyer still has to beware!!

Re: Amazon Surprise

ID2 — Sat, 08 Oct 2022 14:48:36 GMT

Absolutely not! Amazon is the demise of the small mom & pop stores. I only buy Amazon as a very last resort. Too bad buyers go there first. I'd much rather go to my local store to see, feel, touch and try on in person. Please shop nearby.

Re: Amazon Surprise

ScrapHappy — Sat, 08 Oct 2022 14:56:21 GMT

I've never really shopped Amazon much at all. I would hardly shop on line anywhere until in recent months. I get so frustrated when I'm looking for something or need something and I go store to store all of towns and can't find it. The latest thing I couldn't find were garage sale tags and signs. I went everywhere. Instead of driving around, wasting gas and time, I ordered them from Amazon. Got them in a couple of days. We're considering Amazon Prime if things continue this way. Nice that Amazon streaming is included in that.

Re: Amazon Surprise

FranandZoe — Sat, 08 Oct 2022 15:04:57 GMT

@ID2 wrote:
Absolutely not! Amazon is the demise of the small mom & pop stores. I only buy Amazon as a very last resort. Too bad buyers go there first. I'd much rather go to my local store to see, feel, touch and try on in person. Please shop nearby.

I thought Walmart was the "demise of the small mom & pop stores."

Sorry but I go where I find the best prices and where it's most convenient for me.

And that's generally Amazon.

Re: Amazon Surprise

proudlyfromNJ — Sat, 08 Oct 2022 15:06:50 GMT

We're very happy with Amazon. Have used it for quite awhile. We sometimes get our purchase the next day.

Re: Amazon Surprise

123SuzyQ123 — Sat, 08 Oct 2022 15:29:17 GMT

I stopped going to local stores in my area because the price of gas to go there went so high, it was a big expense to drive there. Plus, sometimes I could not get help when there was just one worker and 4 customers in the store. It always seemed that the one worker was helping the other 4 customers!! I like to order from Amazon for convenience....look online for 10 minutes, place an order, and it usually arrives within 4 days. I live close to 2 large Amazon shipping warehouses and I have received a few items in a day or two!

Re: Amazon Surprise

bikerbabe — Sat, 08 Oct 2022 15:29:34 GMT

Walmart killed small business a long time ago. Grocery stores are all large chains. I sure don’t live anywhere where a small mom and pop shop has what I’m looking for unless it’s some off-the-wall gift-type item. The only local store I shop on any regular basis, aside from grocery, is Target - not exactly a small business.

I don’t love some things about Amazon’s business practices but they have a massive warehouse here and employ more locals than any other retailer.

Amazon pricing is generally competitive IF you stay away from sleazy third-party sellers.

Re: Amazon Surprise

Icegoddess — Sat, 08 Oct 2022 15:39:17 GMT

I shop local when I can, but I really couldn't say I'm shopping Mom & Pop unless you consider Lowe's, Home Depot, Target, etc. Mom & Pop. But, I'm not driving all over town trying to find some obscure item. Even things that I think should be an easy find, I often don't find in the places I shop locally. Last time I was in Old Tyme Pottery they had tons of different canisters to choose from, so when I needed one recently I stopped in and was disappointed that their selection had dropped to almost nothing. I have to be in full desperation mode to shop at Walmart though.

Re: Amazon Surprise

deeva — Sat, 08 Oct 2022 16:21:32 GMT

I like Amazon and shop there often. However, their prices are no longer the great bargains they used to be. I can find cheaper prices at Target, Walmart and even Lowes.

But sometimes, Amazon is the only store that has the largest selection of merchandise.

Re: Amazon Surprise

gertrudecloset — Sat, 08 Oct 2022 19:57:23 GMT

@ID2 wrote:
Absolutely not! Amazon is the demise of the small mom & pop stores. I only buy Amazon as a very last resort. Too bad buyers go there first. I'd much rather go to my local store to see, feel, touch and try on in person. Please shop nearby.

I'm done with Amazon Prime. I may continue to shop with Amazon but I refuse to pay for Prime.

They are locking people out of their accounts (those that have extra security on their browsers) and you have to jump through hoops to prove who you are. They assume you are using their app. I don't shop from Apps. I used a desktop computer.

I think they have been hacked in the past and didn't tell anyone. I'm not going to pay for that humiliation. Besides the only other real benefit I derived from Prime was Amazon Fresh food shopping. I won't need that anymore. I relied on it during the height of the Pandemic but now they don't sell nearly half of the stuff they used to when I first started. Out of stock is too prevalent for most things I buy from them, so why bother?

Don't need anything from Fire Tablets, Movies or Music, Cloud Service. A lot of the stuff I purchased was not actually 2 day shipping. Many of the items I purchased were not sold by Amazon, but shipped by Amazon.

Re: Amazon Surprise

Kachina624 — Sat, 08 Oct 2022 20:21:56 GMT

I'm still waiting for an Amazon order I placed Sept 15. Tracking shows it was delivered to an address in Hawaii but the shipper's rep assures me they used the wrong tracking number and it will be delivered by Oct. 8th (TODAY!). So far no delivery and I really don't expect to get it.

I've been underwhelmed with Amazon service recently.

Re: Amazon Surprise

gertrudecloset — Sun, 09 Oct 2022 06:05:31 GMT

@Kachina624 wrote:
I'm still waiting for an Amazon order I placed Sept 15. Tracking shows it was delivered to an address in Hawaii but the shipper's rep assures me they used the wrong tracking number and it will be delivered by Oct. 8th (TODAY!). So far no delivery and I really don't expect to get it.

I've been underwhelmed with Amazon service recently.

I'm done with Prime. The ridiculous mess I've had to go through twice this year did it for me. Whenever I call them to aks a question they want to send a text to my cell. I never get it. So, I have to wait to speak to a CS rep so they can ask me my life story to verify my account. I have been a Member of Amazon since it's inception and before they were known as "Endless Shoes." All the $$$ I spent with them over the years to be treated like a criminal wasn't sitting well with me.

I know the safety measures are a good thing, but to be told we can't find your account? Not me. Not again.

Re: Amazon Surprise

hckynutjohn — Sat, 08 Oct 2022 21:14:22 GMT

@Shelbelle wrote:
This is a good thing, for sure, but Amazon prices can be thru the roof, buyer still has to beware!!

@Shelbelle

"Through the roof"?

Not the items I buy. On higher dollar purchases, if they seem higher than I want to spend? I check the price daily, and many times, they have come down over 50%.

All the items I buy I cannot get them from any other retailer, to my door, for less money. Then there are their return practices. Have yet to find any retailer that even comes close.

These are my many years of purchasing experiences via Amazon Prime.

hckynut 🇺🇸

Re: Amazon Surprise

gertrudecloset — Sat, 08 Oct 2022 21:22:00 GMT

There are very few places online that I shop that require me to pay shipping. I simply wait until I meet the free shipping threshold and place my order. One can do that with Amazon as well. I think it used to be $25 minimum for free shipping. May have gone up in recent years though.

So many places to shop w/o having to pay for shipping. Every other place I shop will also accept Pay Pal except Amazon!!!! The only place I can think of that makes you pay shipping either way is Bath and Bodyworks.

Re: Amazon Surprise

songbird — Sat, 08 Oct 2022 21:54:47 GMT

We were buying from Amazon from the 1990's! It seemed they first arrived and my husband (always tech minded) welcomed them. We also joined Prime when it was introduced too. The very first thing we purchased form them was toaster oven. We had that thing for years. We now have a 2nd one that has lasted and lasted. The only we didn't buy were major appliances like a washer/dryer, etc. That we went to a store to examine first. But the rest of the stuff...... Very few returns and customer service was great all the time. We were also the first customers of Fresh. That's when I stared buying food online. I was forced to move over to instacart when Fresh became too popular. But I loved the service.

Re: Amazon Surprise

JeanLouiseFinch — Sun, 09 Oct 2022 00:09:59 GMT

Our daughter got married three weeks ago and I called it the wedding from Amazon. I found it much easier to order than spending extensive hours and gasoline trying to chase down a variety of supplies and decor. It all turned out so beautiful.

DH and I checked into a hotel this afternoon and we'll be here for a week. I just realized I neglected to pack something we need. Amazon to the rescue. My item will be delivered to the hotel tomorrow! Amazing!