topic Re: Shipping, returns and refunds.... in Community Chat

Shipping, returns and refunds....

cody2 — Thu, 08 Sep 2022 00:12:01 GMT

In the past month or so I have been receiving my orders faster, notified of the receipt of my returns and getting my refunds much sooner. Anybody else notice that?

Re: Shipping, returns and refunds....

ECBG — Thu, 08 Sep 2022 00:41:09 GMT

I cancelled an order and it was hung up for four days.

Re: Shipping, returns and refunds....

Kachina624 — Thu, 08 Sep 2022 00:45:37 GMT

@cody2 Yes, things suddenly improved vastly, however, QVC has done this frequently and then things revert so I hope they can sustain the new efficiency. It has been nice to see most things ship in about 3 days.

Re: Shipping, returns and refunds....

Goodie2shoes — Thu, 08 Sep 2022 01:39:59 GMT

Up until my last several orders from the end of August my deliveries have been pretty quick. I have a order now that was placed on 8/29, shipped 9/1 but just got to the post office here today. I expect to get it tomorrow. I do believe that is a postal issue and probably holiday related, not QVC. Another order placed on 9/2 was just shipped today, that's a QVC issue. HSN also seems to be having shipping problems. I usually get orders quicker from them but I'm still waiting for a order placed on 9/1 to be shipped. That's a HSN issue. Thank goodness it wasn't for a special occasion

Re: Shipping, returns and refunds....

Bookplate — Thu, 08 Sep 2022 02:34:38 GMT

Sadly, no. It is very inconsistent. One order will ship quickly and others will stay in limbo for several days. A return seems to have fallen off the cliff, even with my notifying EasyReturns about it. Enjoy your period of satisfaction!

Re: Shipping, returns and refunds....

RespectLife — Thu, 08 Sep 2022 11:57:12 GMT

@Bookplate wrote:
Sadly, no. It is very inconsistent. One order will ship quickly and others will stay in limbo for several days. A return seems to have fallen off the cliff, even with my notifying EasyReturns about it. Enjoy your period of satisfaction!

@Bookplate

Didn't you receive a confirming email from Easy Returns? You shoud have within a day or so.

The credit, if returning, should have been processed that quickly.

Re: Shipping, returns and refunds....

skatting44 — Thu, 08 Sep 2022 12:12:25 GMT

Maybe the process has speeded up since they are no longer doing exchanges when you send an item back. If you want an exchange , you have to contact QVC and have another order created.