topic Re: Need Advice on protecting personal info in Community Chat

Need Advice on protecting personal info

Kalli — Tue, 06 Sep 2022 21:02:56 GMT

I have an HRA. I recently sent 2 claims, 1 for myself and 1 for Dh to the company that handles my HRA. I sent them certified mail. Both claims were sent in their own envelope as suggested by the company. The envelopes were received 3 days after they were sent according to the company website.

Problem: The needed documents had Dh's and my SS#. This is why they were sent Certified Mail. The company that handles my HRA accepted Dh's claim but denied mine because they say there was no document inside. I KNOW the document was inside when I sent it. I double checked and triple checked before sealing and then taping the envelopes shut. And of course, the certified sticker was stuck on the envelopes at the PO. I'm inclined to think the envelope was received intact and someone at the company opened and misplaced the documentation.

I'm asking for a recommendation of a company that I can subscribe to that will protect my SS# from fraud. The only one I can think of is Life Lock. Does anyone use that one? Or any other one you use that you trust?

Thanks! I've always been a maniac about keeping my SS safe. Now I feel vulnerable. Maybe I'm overreacting?

Re: Need Advice on protecting personal info

Group 5 minus 1 — Tue, 06 Sep 2022 21:30:10 GMT

What does your attorney say?

Re: Need Advice on protecting personal info

Tori3569 — Tue, 06 Sep 2022 22:01:02 GMT

I always submit my claims I online if available, not to even deal with the mailing. However, I would think that the HRA has your social security numbers, so I'm not sure this mishap would result in fraud.

I'd probably call and ask someone to double check that your claim wasn't received. I just had a denial saying the bill I uploaded wasn't legible, but when I called, the rep told me it was fine.

Re: Need Advice on protecting personal info

Laura14 — Tue, 06 Sep 2022 21:54:47 GMT

Check with your credit card company. Sometimes they offer the basic protection for free.

You can also put a temporary alert with the credit bureaus at their websites online or freeze your credit if you are really concerned.

If you have AAA, they also offer ID protection free and more enhanced for money. I am not a member of AARP, but any organization like that might offer options as well.

Re: Need Advice on protecting personal info

nyc1 — Tue, 06 Sep 2022 22:00:47 GMT

@Kalli Freeze your credit. That will be helpful. You'll be notified if someone is trying to do anything like opening a new credit card, etc. You can always unfreeze temporarily if you need to but keep it frozen when you can.