topic Re: Shop HQ Shipping, Good Grief !! in Community Chat

Shop HQ Shipping, Good Grief !!

Goodie2shoes — Sat, 20 Aug 2022 16:23:06 GMT

I think this has been mentioned before some time ago so forgive me for repeating it but I couldn't find the post. I realize to each her own and fashion is about what each one likes and is willing to pay to get it but $5.99 and more for shipping ? I used to buy from shopHQ but I haven't bought anything in several years. I see that shipping has increased from 4.99 which was the highest shipping cost of all 3 channels QVC, HSN and ShopHQ. For me it's not worth paying 5.99 to ship so I will only shop QVC and HSN. Obviously it hasn't affected their sales. JMO

Re: Shop HQ Shipping, Good Grief !!

Bookplate — Sat, 20 Aug 2022 16:27:59 GMT

HSN has some boots that ship for over $12.

Re: Shop HQ Shipping, Good Grief !!

Shelbelle — Sat, 20 Aug 2022 16:28:34 GMT

Their shipping is outrageous!!, check their rates for shipping jewelry especially pricier items. I only order from HSN and only when their is free shipping, it has come down to that for me.

Re: Shop HQ Shipping, Good Grief !!

Katcat1 — Sat, 20 Aug 2022 16:35:02 GMT

With prices going up everywhere you still should receive some perks especially from shipping. Check out Nordstrom. THEY have clothes from $ TO $$$. I always find tops from less than $25 and I get free shipping.

Re: Shop HQ Shipping, Good Grief !!

cjm61 — Sat, 20 Aug 2022 16:40:23 GMT

I totally agree. Apparel is sometimes up to 11.99 and the same for jewelry. Below is just one ring and they want $10 to ship.

Several times I put 3 or 4 items in my cart and then realize the shipping is $20-$30 so I don't complete the purchase. On rare occasions ShopHQ will send me a 20% coupon but it never covers the cost of shipping. In addition, people complain about QVC shipping times but in my experience ShopHQ takes much longer.

Re: Shop HQ Shipping, Good Grief !!

Kachina624 — Sat, 20 Aug 2022 16:40:50 GMT

It's a mystery to me why anyone still shops there with the high shipping, unfair CS policies and general unethical practices, I stay far away from them. At one time, when they sold Renato Watches, I spent thousands there. Somehow they continue to hang on; they're not even on any of my TV sources.

Re: Shop HQ Shipping, Good Grief !!

cjm61 — Sat, 20 Aug 2022 16:44:48 GMT

As @Kachina624 mentioned, you must be careful with your purchases at ShopHQ. They have charged more for state tax than is required and it takes months for them to give back your money.

Re: Shop HQ Shipping, Good Grief !!

FiddleDeeDee — Sat, 20 Aug 2022 17:11:57 GMT

I have to say, and feel free to disagree, that if I ship something to family/friends, it is far more that what QVC/HSN charges for shipping. Maybe because I ship UPS or ship Priority USPS; don't know. I expect a heavy item to cost more than $5 to ship. Plus, I have to purchase a box as well and then filler plus insurance if damaged or lost ....those are part of the cost as well.

ShopHQ jewelry arrives in 2 days; the more expensive shipping is why plus it covers insurance. I've had 1 item stolen somewhere in transit from ShopHQ to my house and they immediately sent out another necklace; if I sent something that expensive, I would be paying far more for 2 day shipping UPS PLUS insurance as it was well over $75.

If I have a bunch of things I want to order, I load them in my cart and wait for a free shipping day (which is about once a month with HSN). I don't load my cart with jewelry (I WISH) at ShopHQ so I wait for the best price on the item knowing shipping will be $10 or so.

Re: Shop HQ Shipping, Good Grief !!

gertrudecloset — Sat, 20 Aug 2022 19:48:26 GMT

@FiddleDeeDee wrote:
I have to say, and feel free to disagree, that if I ship something to family/friends, it is far more that what QVC/HSN charges for shipping. Maybe because I ship UPS or ship Priority USPS; don't know. I expect a heavy item to cost more than $5 to ship. Plus, I have to purchase a box as well and then filler plus insurance if damaged or lost ....those are part of the cost as well.

ShopHQ jewelry arrives in 2 days; the more expensive shipping is why plus it covers insurance. I've had 1 item stolen somewhere in transit from ShopHQ to my house and they immediately sent out another necklace; if I sent something that expensive, I would be paying far more for 2 day shipping UPS PLUS insurance as it was well over $75.

If I have a bunch of things I want to order, I load them in my cart and wait for a free shipping day (which is about once a month with HSN). I don't load my cart with jewelry (I WISH) at ShopHQ so I wait for the best price on the item knowing shipping will be $10 or so.

Yes, I've found that their Gold and Gems can be costly to ship. They do insure these items.

Re: Shop HQ Shipping, Good Grief !!

gertrudecloset — Sat, 20 Aug 2022 19:49:54 GMT

@Kachina624 wrote:
It's a mystery to me why anyone still shops there with the high shipping, unfair CS policies and general unethical practices, I stay far away from them. At one time, when they sold Renato Watches, I spent thousands there. Somehow they continue to hang on; they're not even on any of my TV sources.

Can't be worse than any other shopping network, especially QVC @Kachina624 . All of these networks have their problems. The only one I'm dying to shop at is the Gem Network Channel. I won't even presume to know what their shipping fees are.

Re: Shop HQ Shipping, Good Grief !!

chrystaltree — Sat, 20 Aug 2022 22:56:27 GMT

I think someone mentions it every week. Their shipping charges are the highest in the industry. I think they still have that program where you get your shipping charges reimbursed. Of course, you have to pay for it and it's automatic.

Re: Shop HQ Shipping, Good Grief !!

Kachina624 — Sun, 21 Aug 2022 00:51:40 GMT

@gertrudecloset wrote:
@Kachina624 wrote:
It's a mystery to me why anyone still shops there with the high shipping, unfair CS policies and general unethical practices, I stay far away from them. At one time, when they sold Renato Watches, I spent thousands there. Somehow they continue to hang on; they're not even on any of my TV sources.
Can't be worse than any other shopping network, especially QVC @Kachina624 . All of these networks have their problems. The only one I'm dying to shop at is the Gem Network Channel. I won't even presume to know what their shipping fees are.

@gertrudecloset Oh yes, they're much worse. Not bungling incompetence but deliberate fraud. Posters have come here with experiences that make what others do pale by comparison. I won't go near the place.

@gertrudecloset

Re: Shop HQ Shipping, Good Grief !!

FancyPhillyshopper — Sun, 21 Aug 2022 01:23:49 GMT

Well, I still purchase at ShopHQ because they have beautiful jewelry that is found nowhere else. When they offer coupons, there are some great sale prices available.

Yes, the shipping charge is higher than QVC, but most of my items arrive in two days with expedited service.

I know how costly it is to purchase insurance, so I cannot quibble about the charges.

I have had issues with both Shop HQ and QVC, but in the end everything has been resolved, it is never personal, and life moves on.

Re: Shop HQ Shipping, Good Grief !!

gertrudecloset — Sun, 21 Aug 2022 16:38:16 GMT

@Kachina624 wrote:
@gertrudecloset wrote:
@Kachina624 wrote:
It's a mystery to me why anyone still shops there with the high shipping, unfair CS policies and general unethical practices, I stay far away from them. At one time, when they sold Renato Watches, I spent thousands there. Somehow they continue to hang on; they're not even on any of my TV sources.
Can't be worse than any other shopping network, especially QVC @Kachina624 . All of these networks have their problems. The only one I'm dying to shop at is the Gem Network Channel. I won't even presume to know what their shipping fees are.
@gertrudecloset Oh yes, they're much worse. Not bungling incompetence but deliberate fraud. Posters have come here with experiences that make what others do pale by comparison. I won't go near the place.

@gertrudecloset

I've never read anything fraudulent about the gem shopping network. They have beautiful jewelry pieces you won't see coming and going. I just have to save up to purchase something beautiful from them @Kachina624

Re: Shop HQ Shipping, Good Grief !!

Shelbelle — Sun, 21 Aug 2022 16:41:28 GMT

SHQ also charges tax on supplements which we dont pay tax on here in MD, they refuse to remove it , so I refuse to buy any of their supplements

Re: Shop HQ Shipping, Good Grief !!

SeaMaiden — Sun, 21 Aug 2022 18:36:12 GMT

I shop for Isomers. That is about it

Re: Shop HQ Shipping, Good Grief !!

sunshine45 — Sun, 21 Aug 2022 18:52:49 GMT

i look at the TOTAL price of an item i am buying.

if it is worth that total, then i buy it.

i personally dont find the shipping fees to be outrageous in general because i ship out packages often and know what a small fortune it costs. the fees that the shopping networks charge is not out of line at all.

Re: Shop HQ Shipping, Good Grief !!

STYLE — Mon, 22 Aug 2022 04:26:44 GMT

CALLED THEIR CUSTOMER SERVICE LINE YESTERDAY FOR ASSISTANCE AND WAS TOLD I HAD A 138 MINUTE WAIT TIME. THINKING I HEARD THAT WRONG, I CALLED BACK AGAIN AND WAS TOLD THE SAME THING. THAT IS NUTS. I AM DONE WITH THEM.