topic Re: Easy way to get on Forums! in Community Chat

Easy way to get on Forums!

EastCoastGal — Fri, 29 Jul 2022 04:28:13 GMT

I have discovered an easier way to post on the forums!

Instead of scrolling about ten times down to get to the forums, you will see at the top of the page ...on the left...four black short sentences that start with "Skip to ..... "

Click on the forth one that says "Skip to Footer".

That will take you to the bottom of the page.

Scroll UP about three times and you will see the beginning of the forums!!

However, it will take you to the top of the page every time and you will have to click on "Skip to Footer" every time but it beats scrolling and scrolling and scrolling down 12-15 times!

If you've already discovered this...then disregard my suggestion.

By the way... Does anyone remember over ten years ago when this very same thing happened? I do but l forgot how long it was before it was corrected...

Re: Easy way to get on Forums!

SharkE — Fri, 29 Jul 2022 04:51:38 GMT

Old news, even this way still gives me a hemorrhoid.

Re: Easy way to get on Forums!

spiderw — Fri, 29 Jul 2022 04:53:25 GMT

Thank You! I have been doing exactly as you said and it makes it easier. I do hope this problem will be corrected and resolved soon. With all the technology out there it is taking a long time and I wonder if anyone is putting effort into it.

Re: Easy way to get on Forums!

EastCoastGal — Fri, 29 Jul 2022 05:27:27 GMT

You're welcome! @spiderw !! ( I'm not able to "heart" any posts and now my print is smaller... ) Yes! IT should be able to fix this problem but we shall see how long it takes for them to get it fixed !! In the mean time, I'll just read these forums this way because l don't post much! I do appreciate you being kind to me with your answer! 😊

Re: Easy way to get on Forums!

EastCoastGal — Fri, 29 Jul 2022 05:48:38 GMT

@SharkE .... Okay. Didn't know how many people knew...but l can see by the number of posts you make that it could give you a hemorrhoid !!! Ouch !!! Hope a massage will help you feel better! 😊

Re: Easy way to get on Forums!

Winkk — Fri, 29 Jul 2022 10:19:24 GMT

Even quicker way is when you're on the forums right click and save it to your home page. The next time you want to go to the forums just click on that icon. Takes you right there.

Re: Easy way to get on Forums!

AngelPuppy1 — Fri, 29 Jul 2022 10:33:58 GMT

@EastCoastGal

That's nice of you to post this tip and it does make it a little easier. However, this is just ridiculous to have to go through all of this. This has been going on for --- what??? --- well over a week???

Has anyone heard anything about when this is expected to be fixed?

I really enjoy posting here and reading the postings of others but this is just too time cosuming and inconvenient the way it is now.

I check in every couple days to see if it's remedied but.....

Hope to see you all soon!

Re: Easy way to get on Forums!

goldensrbest — Fri, 29 Jul 2022 12:22:40 GMT

This is more than ridiculous ,that they have not FIXED THIS!!!!!!

Re: Easy way to get on Forums!

gardenman — Fri, 29 Jul 2022 13:16:42 GMT

It's a problem with the header on the forums. It's not being compiled or displayed properly. Everything in the header is just being dumped onto the page instead of hidden away until called for as it should be. All of the drop downs are being displayed instead of being hidden. Once you get to the forums, the forums are working fine. You just have to fight your way through all of the rest to get there.

Compilation/syntax errors are not uncommon, and since the header works fine on QVC.com, this should be fixable. It's only when you go to community.qvc.com that you run into the issue. They're just dumping the full contents of the header out all at once and it makes a mess. I'm assuming they use different servers for the forums and the shopping site, for if I tap on one of the exposed drop-down items in the exposed header, the header is fine again on the shopping side. Until I go back to the forums at which point the header is screwy again.

Part of the issue is likely a fight between the server owners/operators and the QVC IT team as to who's responsible and who should fix the issue. It's interesting that my tablet had been unaffected until yesterday. My Chromebook and desktop are still unaffected. The header works fine on both of them but not on the tablet despite working fine on the tablet also until yesterday.

It's an interesting issue. Why is it spreading? Why doesn't it affect everyone? What's the tipping point? I've read of several people who have had issues with old devices they seldom use, so it's not likely a compounding issue where it affects those on the forums most. And no one seems to get better. Once you've got the problem, you've got it.

Things like drop-downs and headers are often loaded with JavaScript or HTML. (Typically, HTML5 these days.) I'm thinking that maybe the issue changes the HTML or Javascript reader on the user's devices in some manner? How? I don't know. Why does it do it seemingly randomly? I don't know. It would be intriguing to know if a fresh install of an affected OS fixed the issue by restoring the JavaScript/HTML readers to a factory state.

It's an interesting issue to experience. At the very least the IT team should be able to delete the header temporarily from the forum server until they have a fix. The higher-ups at QVC wouldn't be thrilled about that, but it would restore a more normal function to the forum users. Just kill the header until there's a fix (either on the server side or the Q side.) The header is the problem so deleting it for the short term makes the most sense. Once fixed, plug it back in. In the old BASIC programming language (the last programming language I was reasonably fluent in), you'd just insert a GOTO command in front of the header loading and go to the part of the program after the header loaded. It would be an easy way to bypass the trouble. I would assume it would be possible to do something similar these days without a lot of trouble.

Re: Easy way to get on Forums!

PilatesLover — Fri, 29 Jul 2022 13:49:11 GMT

You can bypass scrolling by pressing CTRL/END keys together.

Re: Easy way to get on Forums!

Cakers3 — Fri, 29 Jul 2022 14:27:32 GMT

@EastCoastGal

I started a thread about this "trick" several days ago.

Unfortunately it doesn't work for everyone, depending upon the device being used.

Re: Easy way to get on Forums!

Cakers3 — Fri, 29 Jul 2022 14:30:19 GMT

@PilatesLover wrote:
You can bypass scrolling by pressing CTRL/END keys together.

@PilatesLover Now that technique doesn't work for me.

I use the Skip to Footer which doesn't work for everyone.

Crazy!!

Re: Easy way to get on Forums!

SharkE — Fri, 29 Jul 2022 14:52:15 GMT

@EastCoastGal wrote:
@SharkE.... Okay. Didn't know how many people knew...but l can see by the number of posts you make that it could give you a hemorrhoid !!! Ouch !!! Hope a massage will help you feel better! 😊

snark, but, thank you for that observation. # of posts has been since 2010.

Re: Easy way to get on Forums!

SharkE — Fri, 29 Jul 2022 14:54:30 GMT

@Cakers3 wrote:
@EastCoastGal

I started a thread about this "trick" several days ago.

Unfortunately it doesn't work for everyone, depending upon the device being used.

On a brighter note , now, I can edit my posts once again !!!! So, I had a little good news amongst this mess

Re: Easy way to get on Forums!

stevieb — Fri, 29 Jul 2022 15:10:50 GMT

The forums were good for me for several days after others started citing problems and then they weren't. The skip to footer option didn't appear for me for several days. It does help but these workarounds are ludicrous. They should have had this fixed by now. The number of glitchs that occur with this site is uncanny. Even realizing the forums are not a priority, to have it out there that a major corporation can't field a successful web experience doesn't promote a good image.

Re: Easy way to get on Forums!

SharkE — Fri, 29 Jul 2022 16:24:58 GMT

Fixed!

Re: Easy way to get on Forums!

spiderw — Fri, 29 Jul 2022 17:42:56 GMT

From one East Coast gal to another, you are welcome!!!! I hope these forum issues are resolved quickly for all and we can continue our daily comments and posts with ease.

Re: Easy way to get on Forums!

EastCoastGal — Sat, 30 Jul 2022 08:17:58 GMT

@AngelPuppy1 ... I'm unable to "heart" posts so l wanted to thank you for your kind reply! ... and YAY !!!! The forums are now fixed! 😄 Took longer than we all would have all wanted but ... By the way... I love your nic !! Sounds like you have an Angel of a Puppy! 💗

Re: Easy way to get on Forums!

EastCoastGal — Sat, 30 Jul 2022 08:29:00 GMT

@SharkE ... Oh no! I wasn't being snarky! Sorry you took it that way! I meant you make a lot of posts so I understood why you would be annoyed! I originally joined around 2010 then stopped ...but when l returned they made me start at 1 post again... I would have about 3,000 posts. At least the craziness is over and we can all post again! Take care. 😊

Re: Easy way to get on Forums!

EastCoastGal — Sat, 30 Jul 2022 08:38:50 GMT

@spiderw ... I'm not really on the East Coast ...but from western New York! I had to think up a nic quickly one day when l couldn't use my old nic... LoveMyHandbags... So East Coast Gal came to me...but we are both from the eastern part of our U.S. !!! When l came back on tonight the Forums were fixed so YAY !!! Annoying for many but now they're fixed. Take care! 😊