topic Re: I See The Forums Are Still Wonky in Community Chat

I See The Forums Are Still Wonky

CrazyKittyLvr2 — Fri, 22 Jul 2022 11:22:03 GMT

I must say it is a kind of a pain.

Re: I See The Forums Are Still Wonky

PINKdogWOOD — Fri, 22 Jul 2022 11:36:53 GMT

Kind of a pain - HOLY COW, what is wrong with this page, these forums????????

I thought it was just me but no, I imagine it's everybody!!!!!!!!!!!!

Calling out the IT Team - have any of you checked this page out yet? Where are the Q Monitors for the forums? Have they not seen all of our posts here to pass onto the IT Team about how screwed up this page is?

Please, can somebody at the Q end look at this and get it fixed?

PLEASE AND THANK YOU!!!!!!!!!!!!!!!!!!!! We cannot live like this!

Re: I See The Forums Are Still Wonky

CalminHeart — Fri, 22 Jul 2022 11:48:43 GMT

I doubt Q will do anything to solve the problems. They wanted to get rid of the forums and changed their mind after the outcry. Having worked in IT for many years, that was the death knell for serious system fixes.

Re: I See The Forums Are Still Wonky

sann — Fri, 22 Jul 2022 11:57:48 GMT

Doesn't seem to be a priority......

Re: I See The Forums Are Still Wonky

Judaline — Fri, 22 Jul 2022 12:23:37 GMT

Their priority is making sure the shopping pages are fine. They are clueless.

Re: I See The Forums Are Still Wonky

gardenman — Fri, 22 Jul 2022 12:26:43 GMT

Companies tend to spread out their servers in regions and I think this is a regional issue and not a national one. I've had no issues while others have had nightmares. That implies that at least one of their servers is fine and the problem lies with the other one or ones. It's worked the other way in the past too where I've had a hard time getting in and others swore everything was fine.

Re: I See The Forums Are Still Wonky

Krimpette — Fri, 22 Jul 2022 12:46:26 GMT

Thankfully, I continue to have zero problems. I'm using my old MacBook Pro. I'm in the mid-Atlantic area. I'm sure my day will come!

Re: I See The Forums Are Still Wonky

gizmogal — Fri, 22 Jul 2022 13:01:46 GMT

No problems for me, but perhaps my turn will come. Using my iPhone occasionally and my iPad regularly to connect to the forum and I can see everything and reply to posts with no problems.

I don't relate to "wonky" so I don't understand what kind of problems others are encountering. I do know how frustrating tech problems can be, especially waiting for someone on the other side of the connection to fix it. Let's be glad the errors are occurring because QVC needs to make changes. Would any of you rather it be your own equipment or connection causing the hassle? Trouble shooting and resolving is often a challenge. If your devices are working right, be glad.

Just as an aside, with no malice intended, a technical glitch on a shopping site's forum just isn't in the realm of needing an excess of exclamation points!!!!!!! Shouldn't we save that expression for a really important source of excitement or disturbance ????????

Re: I See The Forums Are Still Wonky

SharkE — Fri, 22 Jul 2022 13:09:53 GMT

I hardly even come in any more too much trouble to scroll up and down the big long pages. Obviously, they're not putting their backs to it.

I check in long enough to see the few things I bought before the board shut down is doing. My credit card will freeze up now anyway.

Northstyle is my shopping place now.

No excuse for this.

Re: I See The Forums Are Still Wonky

Johnnyeager — Fri, 22 Jul 2022 13:14:38 GMT

Punctuation Police on Patrol !!!!!

Just what everyone needs now?

Re: I See The Forums Are Still Wonky

Shelbelle — Fri, 22 Jul 2022 13:21:45 GMT

As long as I still see this craziness this will be first and last post for today. Funny, I am at home today and been like this here since Wed, but yesterday on my office laptop it was just fine, using Google Chrome on both computers. Nice weelend, everyone!!!

Re: I See The Forums Are Still Wonky

gardenman — Fri, 22 Jul 2022 13:22:27 GMT

I don't relate to "wonky" so I don't understand what kind of problems others are encountering.

The issues are multiple. Many can't sign in at all. For most, they're getting a very long narrow list of options that goes on seemingly forever. There are (well, were I haven't checked lately) screenshots showing the issues in the Customer Care forum. It's been about four days I believe now since some could sign in and read the forums. For some of us, there is no issue at all this time around which makes me think it's a regional issue affecting just one server location.

Either the server software or hardware has gone wonky, or the forum software has gone wonky. In whatever case, it's gone on longer than it should have. Some server maintenance should resolve the issue, but for whatever reason, it's not being done.

It's across all platforms and whatever browser or OS one uses the problem persists for those users. The users have tried everything there is to try on their end and the problem persists, so it's up to the Q staff to fix the issue. They just don't seem inclined to do so. At least one server is working fine as many of us have no issues. For those with issues, it's very annoying.

Re: I See The Forums Are Still Wonky

50Mickey — Fri, 22 Jul 2022 13:25:31 GMT

I'm not having any problems at all. I am on a MacBook Air and using Safari.

Re: I See The Forums Are Still Wonky

89135 — Fri, 22 Jul 2022 13:28:20 GMT

No problems here on my computer using Firefox. In fact, I've never had a problem when everyone else seems to.

Re: I See The Forums Are Still Wonky

50Mickey — Fri, 22 Jul 2022 13:28:29 GMT

@gardenman I just read your post. Maybe the problem is regional. I'm in North Georgia and having none of these issues.

Re: I See The Forums Are Still Wonky

gidgetgh — Fri, 22 Jul 2022 13:32:30 GMT

I'm on my iPad Pro this morning, using Safari. The forums look totally fine to me.

Re: I See The Forums Are Still Wonky

bikerbabe — Fri, 22 Jul 2022 13:29:33 GMT

So far, on my iPhone, everything is normal.

Re: I See The Forums Are Still Wonky

Chessa35 — Fri, 22 Jul 2022 13:29:49 GMT

Thankfully, my iPad Air is working fine with safari . Now watch , now that I said this !

Re: I See The Forums Are Still Wonky

millieshops — Fri, 22 Jul 2022 13:32:30 GMT

Another random problem Second time today I have come in without an issue.

Re: I See The Forums Are Still Wonky

gidgetgh — Fri, 22 Jul 2022 13:33:12 GMT

@bikerbabe wrote:
So far, on my iPhone, everything is normal.

@bikerbabe - so strange. I have never.....ever....been able to access the boards from my iPhone.