topic Re: Order Status in Community Chat

Order Status

joco728 — Thu, 07 Jul 2022 01:47:23 GMT

I placed two orders today and they are not showing up in my order status nor have I received my confirmation emails. Has this happened to anyone else?

Re: Order Status

kitcat51 — Thu, 07 Jul 2022 02:08:54 GMT

I didn't order anything today but it's happened to me before.

Re: Order Status

SharkE — Thu, 07 Jul 2022 02:11:47 GMT

might be in your 'junk' folder too.

check your 'order status'

Re: Order Status

SharkE — Thu, 07 Jul 2022 02:12:50 GMT

oops you did check your order status. maybe it will come sooner or later because they want their money

Re: Order Status

Kachina624 — Thu, 07 Jul 2022 02:19:12 GMT

@joco728 Happens frequently. Don't place another order or you'll probably get twice the items. Keep checking and if its not visible by morning, contact CS.

Re: Order Status

chrystaltree — Thu, 07 Jul 2022 04:30:58 GMT

Yes, it's the way they do it now. Your order will show tomorrow, if it isn't already there..

Re: Order Status

joco728 — Thu, 07 Jul 2022 09:21:30 GMT

You're right. It showed up today...it's as if they are taking away your chance to cancel. I swore I was done with them last month when after I had placed an order I tried to cancel and it went into processing mode immediately. After three days it was still in processing mode. Now it's getting worse. This will be my last order with them. Ever since the merger, they don't seem to care about their customers anymore. Very sad!