topic Re: UPS Small Print Alert in Community Chat

UPS Small Print Alert

PickyPicky3 — Sat, 02 Jul 2022 13:14:58 GMT

I got a UPS MyChoice Premium e-mail ad today and in small print there's an automatic renewal announcement. My Premium expired about six months ago and I don't remember seeing autorenewal then. I don't know when this started, but I won't renew, especially given the new UPS horrible customer service.

Re: UPS Small Print Alert

chrystaltree — Sat, 02 Jul 2022 14:50:49 GMT

Ups My Choice has always auto renewed.

Re: UPS Small Print Alert

mspatmac — Sat, 02 Jul 2022 15:20:34 GMT

Mine has always auto renewed. I keep my packages out of the hands of the USPS as much as possible.

Re: UPS Small Print Alert

PickyPicky3 — Sat, 02 Jul 2022 15:42:08 GMT

@mspatmac @chrystaltree Are you referring to MyChoice (free) or MyChoice Premium (paid)?

I have had Premium for 5 years and it has never autorenewed.

Re: UPS Small Print Alert

gizmogal — Sat, 02 Jul 2022 15:43:23 GMT

I find UPS service nearly flawless in my neighborhood, based on my experience. My Choice Premium is particularly valuable to me because of my preference for UPS to retain a SurePost package and deliver it directly to me and not hand it off to USPS. SurePost delays are eradicated by My Choice and it's worth it to me.

My subscription (or membership?) to My Choice Premium has always auto-renewed. I get an email notice soon before it's due to renew telling me to "do nothing" if I want it renewed. Else I can initiate cancellation or change method of payment, etc. It's not in the fine print-- the UPS email directly informs me of the renewal.

Re: UPS Small Print Alert

PickyPicky3 — Sat, 02 Jul 2022 15:53:10 GMT

@gizmogal Life is strange. Plus I also couldn't decide between subscription and membership so used neither.

Re: UPS Small Print Alert

mspatmac — Sat, 02 Jul 2022 15:53:26 GMT

@PickyPicky3 wrote:
@mspatmac @chrystaltree Are you referring to MyChoice (free) or MyChoice Premium (paid)?

I have had Premium for 5 years and it has never autorenewed.

@PickyPicky3

I have the Premium (paid) and in my preferences chose auto renew. You have to actually authorize it. One less thing to think about.

Re: UPS Small Print Alert

Trailrun23 — Mon, 04 Jul 2022 16:57:59 GMT

Always read the fine print....at my age, that isn't very easy!