topic Re: FEDEX IS THE WORST. in Community Chat

FEDEX IS THE WORST.

gertrudecloset — Sat, 21 May 2022 04:02:27 GMT

I hate them. They lie, lie, lie. I ordered something that they claimed they delivered. Not they did not deliver it. They lied. I'm getting all kinds of mismatched information, every time, I call them.

They are the most incompetent people ever. I'll take USPS over Fed Ex any day. Now I must go through all this rigamarole with filing claims because I will not eat the almost 400.00 cost. I'm so done. Thank goodness, paypal makes it easier.

SOME OF YOU (bright ones) might be under the misguided notion that I'm complaining about your precious QVC. I didn't order anything from them. However what I did order was handled by Fed Ex. And they messed up big time like they are known to do with me.

Re: FEDEX IS THE WORST.

ThinkingOutLoud — Sat, 21 May 2022 00:14:55 GMT

@gertrudecloset wrote:
I hate them. They lie, lie, lie. I ordered something that they claimed they delivered. Not they did not deliver it. They lied. I'm getting all kinds of mismatched information, every time, I call them.

They are the most incompetent people ever. I'll take USPS over Fed Ex any day. Now I must go through all this rigamarole with filing claims because I will not eat the almost 400.00 cost. I'm so done. Thank goodness, paypal makes it easier.

Just what we need more of in this world. Words matter.

frustrated, disappointed, annoyed with...

Re: FEDEX IS THE WORST.

Kachina624 — Sat, 21 May 2022 00:25:52 GMT

I'm sure FedEx is competing with Newgistics for the title of most incompetent, lying entity in the shipping business. I'm so sick of them I could scream. Early this week they claim to have delivered A package to my local post office, then on three subsequent days they scanned it in Arizona. I finally got it today after 11 days to get here from California.

Re: FEDEX IS THE WORST.

gertrudecloset — Sat, 21 May 2022 00:49:11 GMT

@ThinkingOutLoud wrote:
@gertrudecloset wrote:
I hate them. They lie, lie, lie. I ordered something that they claimed they delivered. Not they did not deliver it. They lied. I'm getting all kinds of mismatched information, every time, I call them.

They are the most incompetent people ever. I'll take USPS over Fed Ex any day. Now I must go through all this rigamarole with filing claims because I will not eat the almost 400.00 cost. I'm so done. Thank goodness, paypal makes it easier.
Just what we need more of in this world. Words matter.

frustrated, disappointed, annoyed with...

@ThinkingOutLoud I HATE FEDEX. THEY LIE, LIE, LIE.

Re: FEDEX IS THE WORST.

gertrudecloset — Sat, 21 May 2022 00:50:19 GMT

@Kachina624 wrote:
I'm sure FedEx is competing with Newgistics for the title of most incompetent, lying entity in the shipping business. I'm so sick of them I could scream. Early this week they claim to have delivered A package to my local post office, then on three subsequent days they scanned it in Arizona. I finally got it today after 11 days to get here from California.

I think they steal and then the other departments have to make it right. I hate Fedex.

Re: FEDEX IS THE WORST.

rms1954 — Sat, 21 May 2022 00:50:38 GMT

I'll convey your thoughts to my son. He's a manager for Fed Ex. He's a very, very hard worker. He's 45 and worked many long hours, 7 days per week with no time off and ended up having a heart attack.

Re: FEDEX IS THE WORST.

gertrudecloset — Sat, 21 May 2022 00:52:07 GMT

@rms1954 wrote:
I'll convey your thoughts to my son. He's a manager for Fed Ex. He's a very, very hard worker. He's 45 and worked many long hours, 7 days per week with no time off and ended up having a heart attack.

All the more reason for me to detest them, then. They are probably like having people work on a chain gang @rms1954 . No one should work that hard.

Re: FEDEX IS THE WORST.

Mom2Dogs — Sat, 21 May 2022 00:54:37 GMT

Fed Ex is the worst. At my business if a company I order from has the option of UPS vs Fed ex...my account is marked UPS delivery only.

They do lie.

Re: FEDEX IS THE WORST.

FancyPhillyshopper — Sat, 21 May 2022 01:06:41 GMT

All the shipping companies are short staffed. They are struggling to return to normal, and trying to keep up with increased demand.

Yes, I, too, have had Fed Ex packages arrive very late, weeks after the original date. Sometimes packages say "delivered," and then show up a day or two later. Ground is always much, much slower than air.

Also, sometimes new delivery staff put packages in strange places, or don't know all the addresses well enough on a street to bring it to the correct house.

I track my packages daily and try to watch out for the trucks if at all possible.

With USPS I have had packages lost/delayed for a few months!

Do I hate them? No, that is too much emotion and energy to put out for a company, and I also know the whole world is still in recovery from the pandemic.

Yes, I would like everything promptly, but patience is a virtue, and I will survive waiting.

Re: FEDEX IS THE WORST.

bluehydrangea — Sat, 21 May 2022 01:07:51 GMT

Yes, agree. If I could actually choose a carrier (most online retailers don't seem to allow this anymore), I would NEVER choose FedEx Ground. They repeatedly leave packages ... all sizes, big and little, in my driveway between my garage doors. I never, ever know they are there unless the retailer emails a delivery alert notice. I've called the 800# (no help), I've talked to a driver (unfortunately he was the overnight delivery driver but said he'd tell the ground driver). Nothing has helped. I bought a Christmas tree after Christmas and they left it in the driveway -- this giant box! -- and it poured rain on it -- luckily the box was thick and resisted most of the rain. Today, 3 packages right in the driveway. Last week, a little box almost tucked under a walkway plant but on the driveway. It's confounding how retailers put up with this kind of service ... but it's probably cheap ... good grief.

Re: FEDEX IS THE WORST.

on the bay — Sat, 21 May 2022 01:09:56 GMT

I'm so sorry @rms1954.

I hope he will be ok.

Re: FEDEX IS THE WORST.

rms1954 — Sat, 21 May 2022 01:12:52 GMT

@FancyPhillyshopper wrote:

All the shipping companies are short staffed. They are struggling to return to normal, and trying to keep up with increased demand.

Yes, I, too, have had Fed Ex packages arrive very late, weeks after the original date. Sometimes packages say "delivered," and then show up a day or two later. Ground is always much, much slower than air.

Also, sometimes new delivery staff put packages in strange places, or don't know all the addresses well enough on a street to bring it to the correct house.

I track my packages daily and try to watch out for the trucks if at all possible.

With USPS I have had packages lost/delayed for a few months!

Do I hate them? No, that is too much emotion and energy to put out for a company, and I also know the whole world is still in recovery from the pandemic.

Yes, I would like everything promptly, but patience is a virtue, and I will survive waiting.

I've never had an issue with Fed Ex, UPS, or USPS. They are all working very very hard. I have lots of empathy for these people.

When they pull up and I see them, I always try to go out and meet them at their truck to save them time from having them come to my porch. They are ALWAYS thankful. I can't imagine having to work with all those dirty packages in the heat of summer and cold winter. I can still find it in me to appreciate them.

Re: FEDEX IS THE WORST.

Highlands22 — Sat, 21 May 2022 01:13:34 GMT

@FancyPhillyshopper wrote:

All the shipping companies are short staffed. They are struggling to return to normal, and trying to keep up with increased demand.

Yes, I, too, have had Fed Ex packages arrive very late, weeks after the original date. Sometimes packages say "delivered," and then show up a day or two later. Ground is always much, much slower than air.

Also, sometimes new delivery staff put packages in strange places, or don't know all the addresses well enough on a street to bring it to the correct house.

I track my packages daily and try to watch out for the trucks if at all possible.

With USPS I have had packages lost/delayed for a few months!

Do I hate them? No, that is too much emotion and energy to put out for a company, and I also know the whole world is still in recovery from the pandemic.

Yes, I would like everything promptly, but patience is a virtue, and I will survive waiting.

---

Whenever I have a package that says it was shipped FedEx, I prepare myself for the "hunt." There is a good chance that it will be delivered to house on the next block, or somewhere else in the vicinity.

Usually, I am able to find it, particularly if I receive a package that belongs to someone else, delivered on the same day; it may mean that a "switch" has occurred.

I have even had success finding my package by posting on the Nextdoor app, with some honest person responding that they have my package.

Re: FEDEX IS THE WORST.

rms1954 — Sat, 21 May 2022 01:14:23 GMT

@on the bay wrote:
I'm so sorry @rms1954.
I hope he will be ok.

Awww, gee thanks. I worry for him but he's doing good ... just wish he would slow down.

Re: FEDEX IS THE WORST.

gertrudecloset — Sat, 21 May 2022 01:14:43 GMT

@FancyPhillyshopper wrote:

All the shipping companies are short staffed. They are struggling to return to normal, and trying to keep up with increased demand.

Yes, I, too, have had Fed Ex packages arrive very late, weeks after the original date. Sometimes packages say "delivered," and then show up a day or two later. Ground is always much, much slower than air.

Also, sometimes new delivery staff put packages in strange places, or don't know all the addresses well enough on a street to bring it to the correct house.

I track my packages daily and try to watch out for the trucks if at all possible.

With USPS I have had packages lost/delayed for a few months!

Do I hate them? No, that is too much emotion and energy to put out for a company, and I also know the whole world is still in recovery from the pandemic.

Yes, I would like everything promptly, but patience is a virtue, and I will survive waiting.

Whoa, whoa, whoa....slow it down there a min. You people have GOT TO BE KIDDING ME, RIGHT? I don't really "hate" Fedex. OMG, some of you need to grow up. That's my figure of speech for how angry I am at them right at this moment. As soon as my situation is resolved, I won't be so angry at them. You've never said you "hate something, someone" and know you never really mean it? Give me a big break.

@FancyPhillyshopper

Re: FEDEX IS THE WORST.

gertrudecloset — Sat, 21 May 2022 01:17:58 GMT

@Highlands22 wrote:
@FancyPhillyshopper wrote:

All the shipping companies are short staffed. They are struggling to return to normal, and trying to keep up with increased demand.

Yes, I, too, have had Fed Ex packages arrive very late, weeks after the original date. Sometimes packages say "delivered," and then show up a day or two later. Ground is always much, much slower than air.

Also, sometimes new delivery staff put packages in strange places, or don't know all the addresses well enough on a street to bring it to the correct house.

I track my packages daily and try to watch out for the trucks if at all possible.

With USPS I have had packages lost/delayed for a few months!

Do I hate them? No, that is too much emotion and energy to put out for a company, and I also know the whole world is still in recovery from the pandemic.

Yes, I would like everything promptly, but patience is a virtue, and I will survive waiting.

---
Whenever I have a package that says it was shipped FedEx, I prepare myself for the "hunt." There is a good chance that it will be delivered to house on the next block, or somewhere else in the vicinity.

Usually, I am able to find it, particularly if I receive a package that belongs to someone else, delivered on the same day; it may mean that a "switch" has occurred.

I have even had success finding my package by posting on the Nextdoor app, with some honest person responding that they have my package.

Good on you. I won't be doing that because I had to pay for my shipping. Me? Run around like a banjee looking for a package? Heck no. To each his own @Highlands22 . I called them and give them the right to do their job. That is to find my package. SMH

Re: FEDEX IS THE WORST.

layla2450 — Sat, 21 May 2022 01:22:47 GMT

I have NEVER had a problem with FedEx. Packages are ALWAYS delivered ON TIME and at my front door.

Re: FEDEX IS THE WORST.

Highlands22 — Sat, 21 May 2022 01:29:10 GMT

@gertrudecloset wrote:
@Highlands22 wrote:
@FancyPhillyshopper wrote:

All the shipping companies are short staffed. They are struggling to return to normal, and trying to keep up with increased demand.

Yes, I, too, have had Fed Ex packages arrive very late, weeks after the original date. Sometimes packages say "delivered," and then show up a day or two later. Ground is always much, much slower than air.

Also, sometimes new delivery staff put packages in strange places, or don't know all the addresses well enough on a street to bring it to the correct house.

I track my packages daily and try to watch out for the trucks if at all possible.

With USPS I have had packages lost/delayed for a few months!

Do I hate them? No, that is too much emotion and energy to put out for a company, and I also know the whole world is still in recovery from the pandemic.

Yes, I would like everything promptly, but patience is a virtue, and I will survive waiting.

---
Whenever I have a package that says it was shipped FedEx, I prepare myself for the "hunt." There is a good chance that it will be delivered to house on the next block, or somewhere else in the vicinity.

Usually, I am able to find it, particularly if I receive a package that belongs to someone else, delivered on the same day; it may mean that a "switch" has occurred.

I have even had success finding my package by posting on the Nextdoor app, with some honest person responding that they have my package.
Good on you. I won't be doing that because I had to pay for my shipping. Me? Run around like a banjee looking for a package? Heck no. To each his own @Highlands22 . I called them and give them the right to do their job. That is to find my package. SMH

---

The most I am willing to do is to mark my purchases to NOT ship FedEx whenever possible. If it comes to the point that my packages cannot be easily found, I will refrain from purchasing from companies that use FedEx.

I have found that phoning them DOES NOT improve the situation. I wait on hold forever, voice my frustration, all to no positive result.

It is faster and less frustrating to visit my neighbors during my daily walk, and often have a nice conversation while retrieving my package.

So, yes, good on me.

Re: FEDEX IS THE WORST.

FancyPhillyshopper — Sat, 21 May 2022 01:30:27 GMT

As ThinkingOutLoud said, "Words Matter."

Own your writing, be clear about what your message imparts.

We do not need to "grow up (is that phrase supposed to annoy all of us adults?)."

In professional writing (anything that is public), my advice to my staff was always keep your writing lean, mean and clean, just like a legal document.

[Translation: Lean=necessary, Mean= most effective, Clean= no emotion or unneeded personal details]

As for this topic, my thoughts are with all those workers who are underpaid, overworked, and underappreciated. We who shop are lucky to enjoy our pastime.

Re: FEDEX IS THE WORST.

gertrudecloset — Sat, 21 May 2022 01:33:22 GMT

@layla2450 wrote:
I have NEVER had a problem with FedEx. Packages are ALWAYS delivered ON TIME and at my front door.

I want what you got @layla2450 . I have had intermittent problems with them since forever (even when I was working). Lately it has gotten worse. Don't get me wrong all of these carriers have their moments, however, by far the worst of the bunch (to me is Fedex). GOOD FOR YOU.