topic Getting return items credited back to your credit card in Community Chat

Getting return items credited back to your credit card

gellen — Mon, 28 Mar 2022 22:14:18 GMT

How long does it usually take QVC to issue the credit back to your card? I realize there are delays now but I am interested in finding out just how long. I have two returns from late February that haven’t shown up yet. . Thanks

Re: Getting return items credited back to your credit card

santorini — Mon, 28 Mar 2022 22:18:37 GMT

I had some that were way over 2 months old so I finally emailed the customer team here and they quickly helped.

Re: Getting return items credited back to your credit card

Mz iMac — Mon, 28 Mar 2022 22:19:25 GMT

@gellen ASAP...................

Suggest you send an email to: QVCSocialTeam@qvc.com

Include your ORDER NUMBER in the email. The MODS will sort this out for you.

Re: Getting return items credited back to your credit card

sunshine45 — Mon, 28 Mar 2022 22:34:09 GMT

using qvc easy returns method......about a week.

just mailing them back using a return label......about four weeks.

Re: Getting return items credited back to your credit card

JeanLouiseFinch — Mon, 28 Mar 2022 22:37:31 GMT

if a reasonable amount of time has passed, and yours certainly has, I call CS. The rep goes over the details with me and it's processed within a day or two.

Re: Getting return items credited back to your credit card

Luvsmyfam — Mon, 28 Mar 2022 22:51:59 GMT

@gellen this how I do it.i always use the q label.when I can see on my end that the usps has possession of item,I call customer service and tell them that item is on the way back,they will ck and see it is on the way and then gives me credit back on my account.they are excellent when it comes to this.hsn on the other hand,is just the opposite