topic T Mobile in Community Chat

T Mobile

catter70 — Sun, 27 Mar 2022 17:18:49 GMT

Anyone here use T Mobile cell phones or WIFI? If so, how would you rate it?

Re: T Mobile

reiki604 — Sun, 27 Mar 2022 17:20:24 GMT

I've had t-mobile since it was voicestream. I am very happy with it and have never had an issue.

Re: T Mobile

knittykitty — Sun, 27 Mar 2022 17:26:07 GMT

me too! since 1999 as Voice Stream and totally happy. zero problems.

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missmouse12 — Sun, 27 Mar 2022 17:30:30 GMT

I've had T-Mobile for 15 years and I've never had any issues. They were the first cell phone service (I believe) that didn't require a contract. My price had remained the same for as long as I can remember.

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Kachina624 — Sun, 27 Mar 2022 17:31:38 GMT

If their tv ads are accurate, they have by far the best coverage. That's important when you're surrounded by nothingness.

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Laura14 — Sun, 27 Mar 2022 17:31:45 GMT

I have had TMobile service for all of my cell phone life but my phone is unlocked and not affiliated. Never used TMobile wifi. I'm not sure I knew they offered it.

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Solar Is My Name — Sun, 27 Mar 2022 17:32:04 GMT

YES, it's the WIFI service that I'd like to know about.

Thanks,

-Solar

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San Antonio Gal — Sun, 27 Mar 2022 17:56:55 GMT

I've have T Mobile for the past 15 years. I have Wifi and have been satisfied thus far.

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PickyPicky3 — Sun, 27 Mar 2022 18:08:31 GMT

@Solar Is My Name Funny you should ask. I am having SERIOUS issues with T-Mobile right now, and so are many other people. I ordered the home internet in early January. I was offered a promotional incentive and accepted it. I asked about starting service at a specific future date and they agreed. Neither happened. They deny the incentive and service date agreement ever happened. T-Mobile is not complying with their agreements, whether it is wifi or phones. I never even opened the box.

Prior to their merger with Sprint in 2020, T-Mobile was a wonderful company. People who started with them before that date and have not made changes will not know what is going on right now.

You MUST read the T-Mobile Community posts and Google reviews before moving forward. I have already contacted the FCC over the issue. It is one of the worst consumer exploitation situations I have ever seen. In the Community section you can read specifically about the Home Internet and about the general situation with incentive/contract denial.

YOU HAVE BEEN WARNED.

Re: T Mobile

OKPrincess — Sun, 27 Mar 2022 18:24:32 GMT

DH and I changed from Tracfone to TMoile in December. I got tired of running out of data with no warning.

So far we really like it. However, transferring contacts and photos was hit and miss.

Coverage is great.

Re: T Mobile

chickenbutt — Sun, 27 Mar 2022 18:26:44 GMT

I had them for cell service when they took over Sprint. Sprint was just fine, although they went through some glitches when they took over Nextel. But I stuck around because they worked it out and I'm pretty loyal - as long as I'm getting what I'm paying for.

Then TM took over Sprinta and it went to h e l l in a handbasket very quickly. It was horrible. Service and cov were suddenly horrible.

After a while of realizing it was going to stay that way I started thinking about moving. Then I got that letter that my, fairly new, smartphone would stop working at the end of last year.

That was all I needed to move on. A few months before that was going to happen I went to Spectrum, got a new phone, and new service. Now, I pay less than half as much (which also includes pmt for the new phone!) and have great service. The guy at Spectrum transferred everything from my old phone. It was the first time for me with that and it was flawless. Everything, including settings, files, calendar stuff, phone contact stuff - EVERYTHING - was moved to the new phone.

I keep my photos on an SD card so we were able to just pull that out of old phone and he put it in the new phone for me. I like doing that so that I keep more space on the phone, and they are all in one place. The SD cards these days have a HUGE amount of storage so I'd have to live another 100 years to fill that bad boy up!

My bill, including pmt for the phone, is $26 a month. I could not be more pleased. TMobile got the finger from me and I have not looked back. I would not recommend them to anybody.

Re: T Mobile

PickyPicky3 — Sun, 27 Mar 2022 18:30:34 GMT

@chickenbutt Two decent companies merged and created Frankenstein's monster.

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pdlinda — Sun, 27 Mar 2022 18:31:04 GMT

@missmouse12 Same here. I've been a customer for over 20 yrs and have been very satisfied with their CS and rates.

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chickenbutt — Sun, 27 Mar 2022 18:50:31 GMT

I think one of the numerous things that hacked me off, after TM took over Sprint was about the Hulu situation.

You got free Hulu (the one w/ads, but they weren't that intrusive at all) and I had signed up for it at some point.

One day I went to access Hulu through my Tivo and it wouldn't let me in. I needed to sign up and pay.

I called TM to see how we could fix this. For the amt I was paying, I didn't think it was out of line to have the streamer for "free". The guy I talked to said that it went away because I changed my service.

I told him that I didn't change my service at all, which was true. He said, yeah, you did. I said, no truly I have no reason to lie about something as minimum as getting a $6.99 service included in my service. The service I had, first through Sprint and then TM, was the same for - well, ever since Sprint took over Nextel with whom I'd been for quite a while and that was quite a few years prior.

He then told me that I was a liar and if I wanted Hulu I could sign up with them but it would cost me the full price. He called me a liar! I wasn't rude or anything because that's not how I roll when I call a company. I know that if I'm having any given issue that's never the fault of whoever happens to pick up my call. So I'm polite.

I did end up signing up for Hulu, but not through TM.

It was just one more mark against them for me.

Re: T Mobile

qbetzforreal — Sun, 27 Mar 2022 18:58:51 GMT

We had AT&T for phone service, I went with TMobile and he went with Spectrum. I've had no problems with TMobile and he complains daily about Spectrum.

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Solar Is My Name — Sun, 27 Mar 2022 19:08:56 GMT

@PickyPicky3 thank you.

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cjm61 — Sun, 27 Mar 2022 19:09:23 GMT

T-Mobile rating for me a 2.

I could not get service in my home. A service person came out and said he had no problem but was not able to show me he had service using T-Mobile. Not one of my guests in my home using T-Mobile could get service, and we are not in a remote area. I called them again and said we still could not get service and they promised they would put a cell site within range. Never happened and I discontinued using T-Mobile. Can't answer as to their WiFi.

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chrystaltree — Sun, 27 Mar 2022 21:29:08 GMT

I've had T Mobile for our cell phones for over 10 years. I pay the bill.....the cell phones work.....never had a single problem.

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sometimesQVCaddict — Sun, 27 Mar 2022 21:43:16 GMT

I've had it a few years now, but have a business account and have a number to call if I ever have issues where I get a live person in the US to talk to. I think I've called them once all this time! No issues all these years means I'm a very happy customer!

I used to have Verizon, and literally they were the absolute WORST! I could write a novel on all my past issues with them.

Re: T Mobile

chiclet — Mon, 28 Mar 2022 14:07:56 GMT

I wonder if there is a company that no one has had an issue with. I had an awful issue with AT & T but others think they are great. I have had Verizen and no issues.

You just never know until you have a company and they mess up and you cannot get it straightened out. Sometimes I call about a problem with my TV and get someone who does not know how to fix it but keeps having me do stuff on my end. I usually just say I don't have time for this right now. I call back and get a different person and different result.