topic Re: I’ve seen it ALL today — Amazon returns in Community Chat

I’ve seen it ALL today — Amazon returns

homedecor1 — Fri, 18 Feb 2022 04:44:44 GMT

I needed to return set of compression socks bought for spouse, didn't fit to Amazon.

I chose return at Kohls. I get to the kiosk area and lady in front of me has 2 big shopping bags of returns😳. I was patiently waiting and she turns around & tells me "I'll be here awhile I have 42 items to return".

She must have noticed my facial expression because she justified buying everything from makeup to underwear "didn't like".

Ugh, after 15 minutes & lots of sighs the clerk asked how much are you returning - and took me.

I can't imagine ordering this stuff & returning ...guess that's because "A" generous return policy but holy crow.

Re: I’ve seen it ALL today — Amazon returns

coffee drinker — Fri, 18 Feb 2022 04:57:26 GMT

@homedecor1 I dont envy you waiting behind that woman. That usually happens in the 15 items or less speed check out. The one ahead of me has a carriage full and I've got 1.

Question about Amazon's returns at Kohls. Can anything be returned at Kohls as long as it was shipped from Amazon, not the direct seller? I read on their web site when you initiate a return, it will tell you it can be returned at Kohls. I had to return something, didn't see that blurb so I brought it to UPS. Hope you can answer that for me.

Re: I’ve seen it ALL today — Amazon returns

mspatmac — Fri, 18 Feb 2022 05:08:32 GMT

@homedecor1 It never ceases to amaze me how some people take advantage of a good thing like Amazon's liberal and easy return policy. They end up spoiling it for the rest of us if Amazon changes it.

Re: I’ve seen it ALL today — Amazon returns

phoenixbrd — Fri, 18 Feb 2022 10:55:25 GMT

I agree with @mspatmac ....hopefully these incidences are rare. There are always a few who work the system. I appreciate the Kohl/Amazon policy and have found it to be convenient on the rare occasion that I have a return.

Re: I’ve seen it ALL today — Amazon returns

SoCal Bred — Fri, 18 Feb 2022 12:24:48 GMT

coffee drinker wrote -

@coffee drinker - yes, as long as it is approved by Amazon prior to them sending you the return label to drop it off at your local Kohl's.

Re: I’ve seen it ALL today — Amazon returns

faeriemoon — Fri, 18 Feb 2022 13:49:29 GMT

I had this happen to me the last time I went to the Amazon kiosk at Kohl's to make a return. I had two items to return and all the information pulled up on my phone. My return took less than 60 seconds, but the woman in front of me had about 15 items and a scatter-brain. Couldn't coordinate her returns with QR code on her phone; everything in bags that she had to search through for each item; her returns took a half hour. Very frustrating for me (and I was next!!) let alone the people behind me in line!

Re: I’ve seen it ALL today — Amazon returns

Witchy Woman — Fri, 18 Feb 2022 14:07:22 GMT

@homedecor1

As much as I want to give people the benefit of the doubt, this just should NOT be allowed.

Had she been saving these items up to return I wonder. Was it all one purchase?

It's just mind boggling that someone could/would do this. No shame? Entitlement?

What happens to all this returned stuff...trash? Restocked.

And, this is yet another reason I have stopped going to the stores.

Re: I’ve seen it ALL today — Amazon returns

wagirl — Fri, 18 Feb 2022 14:52:00 GMT

I returned something from AMZ one time to Kolhs--and will never do that again--was way out of my way to get there---when I do return stuff I drop it in a UPS drop box just about 5 minute walk from me. 42 items is a boatload to return--I pity the poor clerk doing that----

Re: I’ve seen it ALL today — Amazon returns

ScrapHappy — Fri, 18 Feb 2022 14:56:30 GMT

I've seen people, many people, return Amazon items at my local UPS store. Some have it wrapped in the bag it came in or a box, and some I've seen them just bring the item in (like a set towels) and just hand them over.

Re: I’ve seen it ALL today — Amazon returns

colliemom4 — Fri, 18 Feb 2022 15:07:11 GMT

I've seen someone return a huge number of items at Kohls. I've never seen it at the Amazon return center there but I don't doubt that someone does it.

Re: I’ve seen it ALL today — Amazon returns

reviewer from sc — Fri, 18 Feb 2022 15:09:02 GMT

42 returns??? I can't wrap my head around that. Sounds to me like those compulsive buyers who then regrets their purchases once they see the bill. Unfortunately, it's those kind of people who make it so hard on the rest of us who have a few legit returns way once in a while. I'm afraid stores and online companies will become even more strict with their return policies--all because of a few people with bad habits.

Re: I’ve seen it ALL today — Amazon returns

Nuttmeg — Fri, 18 Feb 2022 15:23:30 GMT

We all know why prices and Prime membership has increased. It is because Amazon allows customers to return anything.

Re: I’ve seen it ALL today — Amazon returns

Cakers3 — Fri, 18 Feb 2022 15:25:25 GMT

@ScrapHappy wrote:
I've seen people, many people, return Amazon items at my local UPS store. Some have it wrapped in the bag it came in or a box, and some I've seen them just bring the item in (like a set towels) and just hand them over.

@ScrapHappy UPS will box up the item. The customer can return anything without the original bag or box.

It's just a courtesy.

I prefer UPS because they are so friendly and helpful. I have only had to return 3 small items (not all at once) and the first time I brought the bag the clerk said he didn't need it.

They need to see the item being returned so that is why a box or bag all wrapped up will only be opened anyway.

Re: I’ve seen it ALL today — Amazon returns

lovescats — Fri, 18 Feb 2022 15:28:26 GMT

maybe she doesn't live that close to kohl's and wanted to do everything in one trip she might have bought 200 items that she didn't return

I don't like kohls to begin with

who was doing all the sighing? I would have walked around the store and looked at stuff

Re: I’ve seen it ALL today — Amazon returns

northiie57 — Fri, 18 Feb 2022 15:49:29 GMT

Khol's and Amazon need to put a limit per visit how many you can return period!

Re: I’ve seen it ALL today — Amazon returns

Lucky Charm — Fri, 18 Feb 2022 16:19:46 GMT

@lovescats wrote:
maybe she doesn't live that close to kohl's and wanted to do everything in one trip she might have bought 200 items that she didn't return

I don't like kohls to begin with

who was doing all the sighing? I would have walked around the store and looked at stuff

You walk around the store and look at stuff and someone else will hop in line with another 42 items. Because *they can*.

ETA: Maybe Kohls should have another Amazon return line for fewer items.

And the ones with the huge return orders can stand together and yap amongst themselves.

Re: I’ve seen it ALL today — Amazon returns

Jasmine19 — Fri, 18 Feb 2022 16:16:26 GMT

Beware.....Amazon has changed their policy on UPS returns. I don't return much so I was surprised when I took an item to my local UPS store and found out I should have printed a return label and put the item into a box (it was a pair of slippers already in the shoe box). I ended up paying about $8 for a ups box and label. This was not explained on Amazon's return web site. If I had known I would have printed the label at home and grabbed a box from my recycling bin!

Re: I’ve seen it ALL today — Amazon returns

Love my grandkids — Fri, 18 Feb 2022 19:14:15 GMT

Wowser! I fell sorry for the employee who had to handle all of that. The other customer should have said "I'll be awhile, why don't you go ahead and i'll wait."

Re: I’ve seen it ALL today — Amazon returns

lovescats — Fri, 18 Feb 2022 16:22:53 GMT

I don't think putting a limit on the number of returns per visit would work because what if the person was only one over the limit.

I think the woman could have taken one cart load in and then go in again with the second cart.

when I see the word sigh used on these boards to me it just equals whine.

I ordered a vera bradley item from amazon because it was 50% off and it came with not one but two monograms and the person did a bad job so I can see why if someone got it as a gift they wouldn't want it. and when I got it also came with a paper noted system down.

Re: I’ve seen it ALL today — Amazon returns

Lipstickdiva — Fri, 18 Feb 2022 17:22:22 GMT

Returning Amazon items to Kohls isn't convenient for me unless it's a bulky item I cannot package myself. I just returned 2 pillows to Amazon. One I never took out of the package, the other I had. There was no way I was getting that pillow back into the package and boxed up. It was so nice to be able to walk into Kohls and hand the items to the clerk, scan my QR code and walk out.

However, I have a UPS drop box in my parking lot at work. I much prefer to be able to drop something in that box.

Most of the time when I initiate the Amazon return, the first suggested method is through Kohls. Many times if I scroll down, there are other free return options. There was one time where my only return option was Kohls and everything else was going to charge me a fee.