topic Re: QVC Survey Team in Community Chat

QVC Survey Team

StateofMichigan — Fri, 11 Feb 2022 19:20:57 GMT

I was asked to be part of the QVC Survey team and today I received my first survey questionaire.

I believe they are all going to be about fashion and I am so glad I was picked to be a part of tis process. Hopefully they will take all of our suggestions and feedback to heart and we will see some changes over the next year

Re: QVC Survey Team

geezerette — Fri, 11 Feb 2022 19:31:56 GMT

I received one of the surveys recently and one of their questions was "How much would you miss it if there was no QVC?" (Or similar wording.)

Interesting...🤨

Re: QVC Survey Team

KingstonsMom — Fri, 11 Feb 2022 19:36:33 GMT

QVC has done these 'surveys' for years, but we've never seen any kind of change come from them.

They're just a pacifier for customers.....

Re: QVC Survey Team

catter70 — Fri, 11 Feb 2022 20:54:06 GMT

I got one, too, but not much one for doing surveys so I'll probably just delete it. I like to watch sometimes but rarely buy.

Re: QVC Survey Team

twentysixteen — Fri, 11 Feb 2022 22:13:29 GMT

@geezerette wrote:
I received one of the surveys recently and one of their questions was "How much would you miss it if there was no QVC?" (Or similar wording.)

Interesting...🤨

That is very interesting.

Re: QVC Survey Team

StateofMichigan — Sat, 12 Feb 2022 03:14:53 GMT

It took about 2 minutes

Re: QVC Survey Team

StateofMichigan — Sat, 12 Feb 2022 03:16:49 GMT

My answer would be Not much. I know Covid19 has effected most manufacturing but boy QVC has really taken a hit with assortment and quality of products

Re: QVC Survey Team

qualitygal — Sat, 12 Feb 2022 11:25:52 GMT

@geezerette wrote:
I received one of the surveys recently and one of their questions was "How much would you miss it if there was no QVC?" (Or similar wording.)

Interesting...🤨

It is interesting, wonder what that statistic would be?

Re: QVC Survey Team

tototwo — Sat, 12 Feb 2022 11:47:06 GMT

I received a QVC survey in email yesterday. Intro said the survey would take 20 minutes to complete -- but after the 2nd multiple choice question, my next screen said "thank you for your responses" and it was over. Hmmm.

Guess they didn't care what I had to say afterall.

Re: QVC Survey Team

4kitties — Sat, 12 Feb 2022 13:00:29 GMT

I requested no emails from QVC so I will not get it. I only order from the Q once or twice a year now. I never watch, maybe a moment or two while changing channels. Or if someone here on the forum mentions someone or something, I may check it out.

I look for some items online, but I have found that I can always get the item elsewhere, with free shipping. Their clothing just does not appeal to me. I just do not like buying clothing on line anymore. I like to see the item and try it on. Sizing is all over the place, at the Q and even stores. I do not want the hassle of returning.

Re: QVC Survey Team

SoCal Bred — Sat, 12 Feb 2022 13:15:48 GMT

I received a QVC survey via email, it was mainly focusing on the shipping and return fees and my input, to me it's a waste of time to send and have it filled out and returned, nothing is going to change, JMO.

Re: QVC Survey Team

Gorgf — Sat, 12 Feb 2022 16:46:51 GMT

I received the email one last month. I was unable to open it forbsome reason, but it sounds like I didn't miss much.

Re: QVC Survey Team

luvsshopping — Sun, 13 Feb 2022 16:34:23 GMT

My main concern is sizing. They talk and talk about things that really do not help you find your size, I know what I can wear it with. Also say comes in petite, regular and tall but then don't give you the length of each. Too expense to keep sending items back.

Re: QVC Survey Team

geezerette — Sun, 13 Feb 2022 17:28:11 GMT

@SoCal Bred wrote:
I received a QVC survey via email, it was mainly focusing on the shipping and return fees and my input, to me it's a waste of time to send and have it filled out and returned, nothing is going to change, JMO.

Interesting. They must be sending out different surveys. That doesn't sound like what I received. Mine was a generalized request for opinions.

Re: QVC Survey Team

Johnnyeager — Fri, 18 Feb 2022 16:18:28 GMT

I just took a rather lengthy one for HSN.

One thing it emphasized was how much more interest I may have in purchasing a TS if free shipping was included. I indicated that there have been TSs in the past which I considered, but passed on due to the shipping amount.

Re: QVC Survey Team

faeriemoon — Fri, 18 Feb 2022 16:23:10 GMT

The only survey I ever received was about pricing. They showed an item and asked how much I would be willing to pay for it. I would much rather do a survey about product offerings and programming. Count me in for that one!

Re: QVC Survey Team

twindles — Mon, 21 Feb 2022 20:14:53 GMT

@faeriemoon wrote:
The only survey I ever received was about pricing. They showed an item and asked how much I would be willing to pay for it. I would much rather do a survey about product offerings and programming. Count me in for that one!

We got a survey like that as well.