topic Re: Help With iPhone XR in Community Chat

Help With iPhone XR

tessam — Wed, 19 Jan 2022 20:06:34 GMT

My Iphone XR stopped sending photos to emails. I have tried all troubleshooting steps to no avail. Any ideas before I endure a call to Apple Care?

Thanks!

Re: Help With iPhone XR

Mz iMac — Wed, 19 Jan 2022 20:12:17 GMT

@tessam wrote:
I have tried all troubleshooting steps to no avail.

Since you did not detail all you have tried, you're better off calling AppleCare or going to Apple's YouTube support site. Maybe you missed a few steps.

Re: Help With iPhone XR

tessam — Wed, 19 Jan 2022 20:18:03 GMT

sorry

this is what was suggested by apple and attempted:

force restart

check and reset network settings

delete mail account and reenter

repair iOS system

i simply thought i'd check to see if anyone had a similar issue that they were able to resolve... sometimes another set of eyes helps! lol

suggestions appreciated and welcomed

Re: Help With iPhone XR

tipsy — Sat, 22 Jan 2022 02:21:13 GMT

@tessam does force restart mean to shut it off? I have the XR & a lot of times that will fix it if you just shut it off & wait a few minutes before turning it back on.