topic Re: Overstock.com in Community Chat

Overstock.com

Goodie2shoes — Wed, 29 Dec 2021 18:11:08 GMT

Has anyone purchased anything from this company such as furniture or anything else? Just wondering if the items purchased are a good value and worth it.

Re: Overstock.com

PA Mom-mom — Wed, 29 Dec 2021 18:23:48 GMT

@Goodie2shoes I recently purchased a few Luminara LightLi wick to flame candles because QVC was sold out. The price was good, and I found the shipping to be pretty quick.

When I didn't receive one shipment, the CS was very responsive, and I got a replacement in no time. No hassle whatsoever.

Re: Overstock.com

Trix — Wed, 29 Dec 2021 18:24:07 GMT

I have not purchased anything from Overstock for at least five years, so my review is a bit dated. I purchased a coat and a bedding set. Both items were exactly as described on the website and the quality exceeded my expectations. I usually browse Overstock when I am shopping for home goods, but always seem to find something elsewhere that appeals more to me. I never had any dealing with their customer service so I can't speak to that.

Re: Overstock.com

Zhills — Wed, 29 Dec 2021 18:28:23 GMT

I would recommend them!!

Re: Overstock.com

Kachina624 — Wed, 29 Dec 2021 18:28:59 GMT

They are known to have good quality merchandise and excellent customer service.

Re: Overstock.com

colliemom4 — Wed, 29 Dec 2021 18:36:15 GMT

Returns are very pricey, so make sure it's an item or items you will probably keep.

Re: Overstock.com

Foxxee — Wed, 29 Dec 2021 18:39:59 GMT

Purchased a few Safavieh wool area rugs about a year ago. Very happy with the high quality; although these rugs usually get 4 and 5 star ratings.

Prices were very, very good. I received free shipping. I think they offered free returns at the time, but not sure. Shipping was fast.

Very happy with this company.

Re: Overstock.com

LindaSal — Wed, 29 Dec 2021 18:41:57 GMT

My purchases with them have been quite awhile too but I had ordered a Futon frame and mattress. Everything was great including timely delivery back then. My daughter has it now in her home. Not that I don't want to shop there now, I just don't think of it usually.

Re: Overstock.com

Spacrazy — Wed, 29 Dec 2021 18:56:45 GMT

I personally have not my granddaughter and daughter have bought a few things during covid when they couldn’t go out.

Items look okay for the price. They require assembly so it sort of reminds me of IKEA.

Re: Overstock.com

fthunt — Wed, 29 Dec 2021 19:08:46 GMT

I'll repeat above posting - most of the furniture has to be assembled (put together - screwdriver or other tools).

So consider that factor when shopping. ............

Re: Overstock.com

KailaS — Wed, 29 Dec 2021 19:09:45 GMT

i have bought end tables, lamps, quilts, and rugs from them in the past. This year I bought a sofa table and a 5 x 7 rug. I make sure I understand the size, amount of assembly, etc. and have had great success. A few years ago, I received a damaged table, called, had a new one sent out while I put the damaged table outside to be picked up for return.

Re: Overstock.com

Carmie — Wed, 29 Dec 2021 19:14:09 GMT

I have been purchasing from Overstock for many, many years. Things I received are two 100% wool room size carpets, outdoor carpet for my deck, sheets and bedding, a queen size headboard for my guest room, slip covers for a sofa and love seat, outdoor decor, a console table for my hallway, a Cole Haan handbag, a leather school backpack, vacuum cleaner and a bunch of other things.

I have never had a problem or issue.

Re: Overstock.com

KBEANS — Wed, 29 Dec 2021 19:21:17 GMT

Only jewelry. They were good purchases. One return and no problem being credited.

Re: Overstock.com

Goodie2shoes — Wed, 29 Dec 2021 19:30:07 GMT

Thanks for the feedback. It looks like their is alot of assembly required on furniture items. Do you have to buy the tools to assemble or do they come with the items? What about sofas? do they come with assembly required? I see living room sofas on their website, do you have to assemble those? That would seem like a massive ordeal !

Re: Overstock.com

Another new name Sue — Wed, 29 Dec 2021 22:26:58 GMT

@Foxxee I've purchased Safavieh rugs from them twice. The first ones were polyporpylene which look wonderful and hold up ok except when they get dirty, they are difficult to clean. The second time I got Safavieh wool, so I'm hoping these will at least

be cleanable. The price was so reasonable I have to be suspicious about the quality, but I don't want to invest much so it's worth a try.

Re: Overstock.com

Buffalogal47 — Wed, 29 Dec 2021 22:48:12 GMT

I recently purchased a folding bookshelf, a buffet/server and a futon from Overstock. The items are great quality, and the shipping is included in the price of the merchandise. The larger pieces come unassembled and if you aren't handy, or the piece is very large and heavy, Overstock contracts with companies that can assemble it for you, but of course, this service is not free. I highly recommend them and wouldn't hesitate to buy from them again

Re: Overstock.com

wagirl — Wed, 29 Dec 2021 23:03:45 GMT

@Goodie2shoes --yes, I bought a new sofa last May from Overstock. I ordered it on a Monday and it was delivered that Friday. Got a great sale price as well as free shipping as well as free returns. I bought a 3 year warranty for it, just in case. It is a 3 seat reclining sofa. Is very comfy and well made. Looks good too. Was kind of hard to do that online, but I was not going to go out to a store to buy one and then have to wait months to get it.

Re: Overstock.com

AngelPuppy1 — Thu, 30 Dec 2021 12:15:16 GMT

I purchased a couple jewelry items in the past. They were very nice and ordering was good. No problem. Never ordered any furniture or household items.

Re: Overstock.com

Teddixat — Thu, 30 Dec 2021 15:26:56 GMT

@Foxxee I have purchased several Safavieh rugs from OS too with great results. I only returned one item and was not charged for the return but it's possible they do charge a restocking fee on some items

Re: Overstock.com

CalminHeart — Fri, 31 Dec 2021 13:27:56 GMT

I ordered once from Overstock. They charged me $60 to return something. I called and complained since that left me with a $5 refund. They made an exception and refunded the $60. But I'll be very very careful if I ever order from them again.