topic Re: Maaaaaad! in Community Chat

Maaaaaad!

knittykitty — Wed, 08 Dec 2021 04:19:16 GMT

Bethleham Lights wreath worked for a few nights, then blinked out. thought maybe the batts, although I used brand new ones. double checked batts and put even new ones in. NADA.

beyond maaaaaad as the wreath was a major part of my outside decor. the swag (so far) is working but I have no faith that will hold.

packed up the wreath, on Dec 7 ?!?!?!?! to return and will NEVER order BL again. yes, marked it defective.

if the swag makes it thru the season, I will reluctantly keep it. if not, back it goes. NO excuse for this: these were touted TSV's and should be flawlless.

grrrrrrrrrrrrrrrr :-(((((

buyer beware!!

Re: Maaaaaad!

Katcat1 — Wed, 08 Dec 2021 04:43:32 GMT

@knittykitty I would be upset because it is brand new. Was is on sale? If so, that's why -- doesn't work for long. Make sure you send the other back within the time limit which I believe is Jan. 31. Check out Target if you have one close. They have some great Christmas decos.

Re: Maaaaaad!

knittykitty — Wed, 08 Dec 2021 05:10:11 GMT

yes, I know this is hardly a big deal overall and certainly not important for those who celebrate Xmas for religious reasons. I mean no disrespect. I am just posting because I am sooooo unhappy with BL.

Re: Maaaaaad!

knittykitty — Wed, 08 Dec 2021 05:19:27 GMT

xoxoxoxoxox thank you!

Re: Maaaaaad!

rms1954 — Wed, 08 Dec 2021 05:26:16 GMT

@knittykitty It might be the connectors. Happens to me on lots of items. My husband will just bend it a bit or pull the spring a little.

Re: Maaaaaad!

Foxxee — Wed, 08 Dec 2021 06:14:32 GMT

Unfortunate, but I understand. Have been there.

Re: Maaaaaad!

Karie2022 — Wed, 08 Dec 2021 11:40:50 GMT

Yes I've purchased their items in the past, they do not hold up. I've also purchased the Luminara candles, less than a year old, one doesn't work at all and the others go thru batteries every two weeks.

Re: Maaaaaad!

amyb — Wed, 08 Dec 2021 13:27:11 GMT

I have not unwrapped mine yet to put up, but will give feedback when I do. I'm sorry that happened to you, @knittykitty, such a disappointment when you go to put up the decorations just to find out it's malfunctioning. Hopefully you can find something to replace it at one of your local stores, HomeGoods, Hobby Lobby, Michaels, etc.

I've had BL items that worked for a decade from years ago...I don't know if mfrg, and/or quality is different now, as this TSV wreath will be my first new item from them in 10 years...because they worked and lasted that long. (some went longer) I had two wreaths, used outdoors, in snow, all winter, as well as hanging window boxes with lit arrangements, lasted for years. I still use the baskets, after the lit greenery stopped working properly. Took out the inserts & plant real flowers in them in summer. Sometimes when you clean the connection or jiggle the wiring it will right itself. (But we shouldn't have to when it's brand new!)

Years ago I bought a Luminara TSV lantern from QVC that never worked right, the candle kept blinking not flickering. I love it and still have it because I'm always saying I'll replace the candle, which is doable, just haven't done it as yet. Contacted Luminara Customer Service & instead of replacing it (of course it was after QVC's 30 days) they thought it might be the battery case cover, that I need the "other type contacts" and they sent me one...it didn't even fit the lantern properly. I just gave up after that.

Just fyi on the topic of battery candles and Luminara...

I've started to buy (not that I need any, but got some tealights this year) my battery operated candles at HomeGoods, Marshalls...they have Luminara and other brands if you don't like Luminara, for half the price. My neighbor has had beautiful flickering pillars for a few years now, she's got excellent taste and gets everything at HomeGoods and TJ's. About $17.00 each (about 5-7" pillars of all types) vs. QVC's $70.00 for two!! (never would I pay that.)

Re: Maaaaaad!

catter70 — Wed, 08 Dec 2021 13:07:06 GMT

I've had my wreath now for 3 years and it's still works as does the hanging baskets. I didn't have much luck, though, with a tree I purchased a few years ago. Sorry you've had this issue. Hope you can find another elsewhere.

Re: Maaaaaad!

LindaSal — Wed, 08 Dec 2021 13:21:14 GMT

I'm done with purchasing pre lit items pretty much at this point. I too had a BL wreath from many years ago that did work for the entire time I kept it. Recently I said in another post that I had donated it, only because it seemed to be changing color and just didn't fit into my decor anymore. I love Luminara but have also had bad experiences with some of the candles, always stop working at 31 days......LOL, it's almost a scam. Such high prices for items that are just junk, you're better off buying the cheaper brands as you may get more life out of them and at least you're not out so much $$.

Re: Maaaaaad!

knittykitty — Wed, 08 Dec 2021 15:50:32 GMT

thanks all for your kind support. less mad this morning...just resolved. boxed the wreath up and sending back as defective. so disappointing! I've had the BL candles forever and they all work but one, so there's that....

may all your decorations and celebrations be colorful and joyful.

Re: Maaaaaad!

Duckncover — Wed, 08 Dec 2021 16:56:45 GMT

Years ago I bought my mother a tabletop BHLights tree. She loved it. The lights stopped working one by one in just a few days. Too much money to send back. No more of that brand for me, even though they are nice- looking. No quality, no sale for me.

Re: Maaaaaad!

NickNack — Wed, 08 Dec 2021 17:16:15 GMT

@Duckncover wrote:
Years ago I bought my mother a tabletop BHLights tree. She loved it. The lights stopped working one by one in just a few days. Too much money to send back. No more of that brand for me, even though they are nice- looking. No quality, no sale for me.

@Duckncover It wouldn't have cost you anything to send it back. You just mark it as defective, which it was.

Re: Maaaaaad!

Ladybug724 — Wed, 08 Dec 2021 17:31:44 GMT

@Katcat1 wrote:
@knittykitty I would be upset because it is brand new. Was is on sale? If so, that's why -- doesn't work for long. Make sure you send the other back within the time limit which I believe is Jan. 31. Check out Target if you have one close. They have some great Christmas decos.

@Katcat1 She said it was the TSV- it should have lasted much longer than it did

Re: Maaaaaad!

SunValley — Wed, 08 Dec 2021 19:01:40 GMT

I'm reluctant to purchase these types of TSVs as I think quality control suffers when they order 100,000 of an item.

Re: Maaaaaad!

KatieB — Wed, 08 Dec 2021 19:37:39 GMT

@knittykitty wrote:
Bethleham Lights wreath worked for a few nights, then blinked out. thought maybe the batts, although I used brand new ones. double checked batts and put even new ones in. NADA.

beyond maaaaaad as the wreath was a major part of my outside decor. the swag (so far) is working but I have no faith that will hold.

packed up the wreath, on Dec 7 ?!?!?!?! to return and will NEVER order BL again. yes, marked it defective.

if the swag makes it thru the season, I will reluctantly keep it. if not, back it goes. NO excuse for this: these were touted TSV's and should be flawlless.

grrrrrrrrrrrrrrrr :-(((((

buyer beware!!

Do you feel better now that you told people on QVC how mad you are???????

Re: Maaaaaad!

amyb — Wed, 08 Dec 2021 21:28:19 GMT

Well, got it out and put it up. Fingers crossed, so far so good.

Will it last for 10 years, like all my other BL pre-lit items of old did?...only time will tell. At this point in life I'm more concerned that I will! 😄

Will it eat up batteries too fast? I'm not expecting them to, but we'll see. My old ones never did.

They would be lit on timer every night for 3 months and last on those D batteries the whole time without ever dimming.

@knittykitty Hopefully, you can find something that works for you!

Re: Maaaaaad!

NickNack — Wed, 08 Dec 2021 22:18:51 GMT

@KatieB wrote:
@knittykitty wrote:
Bethleham Lights wreath worked for a few nights, then blinked out. thought maybe the batts, although I used brand new ones. double checked batts and put even new ones in. NADA.

beyond maaaaaad as the wreath was a major part of my outside decor. the swag (so far) is working but I have no faith that will hold.

packed up the wreath, on Dec 7 ?!?!?!?! to return and will NEVER order BL again. yes, marked it defective.

if the swag makes it thru the season, I will reluctantly keep it. if not, back it goes. NO excuse for this: these were touted TSV's and should be flawlless.

grrrrrrrrrrrrrrrr :-(((((

buyer beware!!

Do you feel better now that you told people on QVC how mad you are???????

@KatieB That was rude. Of course she's upset, and she has every right to be.

Re: Maaaaaad!

Spurt — Wed, 08 Dec 2021 22:57:09 GMT

@knittykitty

In the past BL garlands and wreaths lasted for years--But I fear their quality has lessened, and I had a similar experience with a new garland last year that only lasted half a season, new batteries didnt help, neither did messing with connectors....I did have good luck with just the multi-color string of lights which are working well on the outside of my home....keeping my fingers crossed....

Re: Maaaaaad!

Spurt — Wed, 08 Dec 2021 22:54:14 GMT

@amyb wrote:
I have not unwrapped mine yet to put up, but will give feedback when I do. I'm sorry that happened to you, @knittykitty, such a disappointment when you go to put up the decorations just to find out it's malfunctioning. Hopefully you can find something to replace it at one of your local stores, HomeGoods, Hobby Lobby, Michaels, etc.

I've had BL items that worked for a decade from years ago...I don't know if mfrg, and/or quality is different now, as this TSV wreath will be my first new item from them in 10 years...because they worked and lasted that long. (some went longer) I had two wreaths, used outdoors, in snow, all winter, as well as hanging window boxes with lit arrangements, lasted for years. I still use the baskets, after the lit greenery stopped working properly. Took out the inserts & plant real flowers in them in summer. Sometimes when you clean the connection or jiggle the wiring it will right itself. (But we shouldn't have to when it's brand new!)

Years ago I bought a Luminara TSV lantern from QVC that never worked right, the candle kept blinking not flickering. I love it and still have it because I'm always saying I'll replace the candle, which is doable, just haven't done it as yet. Contacted Luminara Customer Service & instead of replacing it (of course it was after QVC's 30 days) they thought it might be the battery case cover, that I need the "other type contacts" and they sent me one...it didn't even fit the lantern properly. I just gave up after that.

Just fyi on the topic of battery candles and Luminara...
I've started to buy (not that I need any, but got some tealights this year) my battery operated candles at HomeGoods, Marshalls...they have Luminara and other brands if you don't like Luminara, for half the price. My neighbor has had beautiful flickering pillars for a few years now, she's got excellent taste and gets everything at HomeGoods and TJ's. About $17.00 each (about 5-7" pillars of all types) vs. QVC's $70.00 for two!! (never would I pay that.)

@amyb

Hobby Lobby also has Luminaras.....as does Bed, Bath, and Beyond..........

My sister bought some Luminaras from Amazon and they did not work---she returned them.....