topic Re: Long overdue changes in Community Chat

Long overdue changes

bohogypsy — Tue, 05 Oct 2021 01:55:11 GMT

Hopefully the new CEO is just beginning the necessary changes needed at QVC. These forums are outdated. For years, Lisa R, Patti Reilly and Shawn have been beaten up on unmercifully. And the posts were always allowed to stand. And yet, if anyone dared to say anything about Carolyn or Antonella, their posts were taken down immediately. The reasons why were quite obvious. While everyone has their favorites, hosts, vendors, etc. the praise for certain vendors in fear they would be let go was so over the top, along with the skewed ratings for those vendors was just absurd. Now, almost a year after one particular vendor has been let go, along with his outdated fashions and gaudy jewelry, there is still a forum in that name.

Let's hope there are other vendors and a few hosts who have overstayed their time are the next to go. I also look forward to his addressing the much needed changes in how to bring in new customers. Easy pay is a joke. If I can't afford to pay for something up front, why would I buy it? If I need 5 or 6 months to pay something off, clearly I couldn't afford it to begin with. They need to start offering free shipping after spending a certain dollar amount. QVC is the only online shopping I'm aware of that doesn't do this. There is an incentive in that for me, not easy pay.

Let's get on board with this, and continue to request new changes, not continue whining about things that are almost laughable at this point.

Re: Long overdue changes

DiAnne — Tue, 05 Oct 2021 02:05:44 GMT

As long as people keep buying there will be no changes to the merchandise.

Re: Long overdue changes

Kachina624 — Tue, 05 Oct 2021 02:10:01 GMT

@bohogypsy I think you're operating in an alternate universe. Derogatory posts about Shawn allowed to stand??? She has broken all records for posts removed as being "unkind". There's a reason Antonella posts have been removed. I don't see any unfavorable host posts staying long.

I'm sure the new CEO, an expert in industrial hardware, has all sorts of constructive ideas on how to run this business, including how to manage unpopular hosts.

Re: Long overdue changes

proudlyfromNJ — Tue, 05 Oct 2021 02:18:21 GMT

@Kachina624 wrote:
@bohogypsy I think you're operating in an alternate universe. Derogatory posts about Shawn allowed to stand??? She has broken all records for posts removed as being "unkind". There's a reason Antonella posts have been removed. I don't see any unfavorable host posts staying long.

I'm sure the new CEO, an expert in industrial hardware, has all sorts of constructive ideas on how to run this business, including how to manage unpopular hosts.

@Kachina624 I was just going to post almost the same thing.

Re: Long overdue changes

Love my grandkids — Tue, 05 Oct 2021 02:19:09 GMT

@bohogypsy The Antonella posts were removed after all the arguments about why she was fired. Her cult persists even to last week trying to revive her here.

I agree with Kachina. You are operating in an alternatve universe LOL!

Re: Long overdue changes

Desertdi — Tue, 05 Oct 2021 02:22:20 GMT

Where is the Q going to get feedback....if not on the forums????

Re: Long overdue changes

haddon9 — Tue, 05 Oct 2021 02:28:28 GMT

Your "welcome" changes means I for one will be gone...I can shop in plenty of other places with free & faster shipping.

Re: Long overdue changes

homedecor1 — Tue, 05 Oct 2021 02:44:26 GMT

@bohogypsy

I wholeheartedly agree with your post about comments regarding hosts but realistically QVC is now overpriced, same stuff, endless beauty & clothing, poor quality, slow shipping using USPS, etc. -- hosts ridiculous sales pitches don't influence me to buy nor do I "watch" often.

What they need IMO is a "reality check" who their customer base is. I know many younger women raising families and QVC is not where they shop. They are smarter consumers and other retailers offer much better incentives.

Perhaps for you EZ pay is not a incentive but millions of others it is. As for "free shipping" they makes millions on just shipping and the return fees. They'll never compete with "A" or any other retailer with a good business model.

There are many online retailers now to choose from including incentives to buy from them. maybe 30 years ago tv shopping was the "thing" not anymore.

The comments on these Forums isn't the problem it starts at the "top". Once you lose customer base it's all downhill just look at the major B&M stores who have closed and it's not from COVID it's simply poor management.

Re: Long overdue changes

proudlyfromNJ — Tue, 05 Oct 2021 02:47:31 GMT

@homedecor1 Comments about hosts (derogatory ones) are always removed.

Re: Long overdue changes

qbetzforreal — Tue, 05 Oct 2021 02:48:17 GMT

Changes to QVC were expected when the company was purchased and Qurate was formed. When the long time logo was swapped out for one which looks like a power signaled the Q was moving into the digital age.

QVC has over 3 mil followers on FB alone, that's not including, Instagram, Twitter and Youtube.

Change has come. Like any publicly traded company, Qurate loyalty is to its shareholders.

Re: Long overdue changes

PamfromCT — Tue, 05 Oct 2021 02:48:31 GMT

@bohogypsy, Of course, easy pay is an issue with QVC. In case you hadn’t noticed, it is promoted - constantly - even for cheap products. Why do you think that is? Because paying xxx for five months, rather than all at once, makes the customer buy more. Think about it. That, I will guarantee you, will never change.

Re: Long overdue changes

homedecor1 — Tue, 05 Oct 2021 02:49:32 GMT

@proudlyfromNJ

yes I know I was just stating these posts aren't the "problem". Perhaps I worded my thought incorrectly..I'll re-read it.

Thank you🙂

Re: Long overdue changes

rms1954 — Tue, 05 Oct 2021 02:52:49 GMT

Each individual thinks they know what QVC needs to do. If they cared what we here at the forums felt, they would have asked before making a decision, so don't waste your breath after the fact.

Re: Long overdue changes

proudlyfromNJ — Tue, 05 Oct 2021 02:52:56 GMT

@homedecor1 wrote:
@proudlyfromNJ

yes I know I was just stating these posts aren't the "problem". Perhaps I worded my thought incorrectly..I'll re-read it.

Thank you🙂

@homedecor1 Oops, sorry, gotcha! It's late and after all the excitement here today.

Re: Long overdue changes

homedecor1 — Tue, 05 Oct 2021 03:01:28 GMT

@rms1954

Its not about QVC it's about friendships formed and the many years of being able to come here -- good bad or indifferent!

None of us to my knowledge can solve or answer how QVC operates...

Please realize to some this is "more" than just posting.

Re: Long overdue changes

Kachina624 — Tue, 05 Oct 2021 03:31:13 GMT

@proudlyfromNJ wrote:
@Kachina624 wrote:
@bohogypsy I think you're operating in an alternate universe. Derogatory posts about Shawn allowed to stand??? She has broken all records for posts removed as being "unkind". There's a reason Antonella posts have been removed. I don't see any unfavorable host posts staying long.

I'm sure the new CEO, an expert in industrial hardware, has all sorts of constructive ideas on how to run this business, including how to manage unpopular hosts.
@Kachina624 I was just going to post almost the same thing.

@proudlyfromNJ Great minds think alike. Go ahead and post. Please.

Re: Long overdue changes

proudlyfromNJ — Tue, 05 Oct 2021 03:33:46 GMT

@Kachina624 wrote:

@proudlyfromNJ wrote:
@Kachina624 wrote:
@bohogypsy I think you're operating in an alternate universe. Derogatory posts about Shawn allowed to stand??? She has broken all records for posts removed as being "unkind". There's a reason Antonella posts have been removed. I don't see any unfavorable host posts staying long.

I'm sure the new CEO, an expert in industrial hardware, has all sorts of constructive ideas on how to run this business, including how to manage unpopular hosts.
@Kachina624 I was just going to post almost the same thing.
@proudlyfromNJ Great minds think alike. Go ahead and post. Please.

@Kachina624 You said more 'eloquently' than I would have. Although I guess at this point there are no more time outs.

Re: Long overdue changes

Kachina624 — Tue, 05 Oct 2021 03:37:27 GMT

@rms1954 wrote:
Each individual thinks they know what QVC needs to do. If they cared what we here at the forums felt, they would have asked before making a decision, so don't waste your breath after the fact.

@rms1954 How do you like the classy way that they announced it to the many of us who have supported them for over 30 years? No explanation, no apology, no nuthin'. That alone made me furious.

Re: Long overdue changes

rms1954 — Tue, 05 Oct 2021 04:00:40 GMT

@Kachina624 wrote:

@rms1954 wrote:
Each individual thinks they know what QVC needs to do. If they cared what we here at the forums felt, they would have asked before making a decision, so don't waste your breath after the fact.
@rms1954 How do you like the classy way that they announced it to the many of us who have supported them for over 30 years? No explanation, no apology, no nuthin'. That alone made me furious.

I can't say it surprises me one bit. I have never thought for a minute that we were first on their minds. It's all about $$$$$.

Re: Long overdue changes

febe1 — Tue, 05 Oct 2021 04:06:51 GMT

If the Q cannot take negative views they may as well go out of business.