topic Re: Walmart Websites: Watch Out! Part 2 in Community Chat

Walmart Websites: Watch Out! Part 2

PickyPicky3 — Fri, 17 Sep 2021 16:19:02 GMT

The new combined dot com and local grocery pickup website that was launched last week and removed is back. It's gone from horrible to horrible+ because at least I can navigate it.

In my cart: last week's groceries which I already picked up, 18 dot com saved for later items, 5 grocery items for this week.

I must choose pickup, ship or delivery for each item.

New and not improved.

Re: Walmart Websites: Watch Out! Part 2

Sooner — Fri, 17 Sep 2021 16:35:09 GMT

@PickyPicky3 wrote:
The new combined dot com and local grocery pickup website that was launched last week and removed is back. It's gone from horrible to horrible+ because at least I can navigate it.

In my cart: last week's groceries which I already picked up, 18 dot com saved for later items, 5 grocery items for this week.

I must choose pickup, ship or delivery for each item.

New and not improved.

@PickyPicky3 I have been picking up some groceries in Walmart because we have one in our little town. But this might cause me to be trekking back to the big city bi-weekly for Whole Foods pickup.

This site stinks!

Re: Walmart Websites: Watch Out! Part 2

Snowpuppy — Fri, 17 Sep 2021 16:58:24 GMT

Just visited the site. Yikes! What a mess!

Re: Walmart Websites: Watch Out! Part 2

PickyPicky3 — Fri, 17 Sep 2021 17:36:21 GMT

I successfully completed my grocery pickup order. Hints:

-Be careful. The bread you usually buy pickup for $3.50 may now be shown next to a ship version for $16.00.

-I did not make the pickup/ship/delivery choice on each item. When I got to checkout, I was asked did I want to change how I received some, but not all, items.

-I found changing the sort to low-to-high price helped push the expensive ship items farther back.

-Overall, it seemed slower to navigate than before.

-Better not watch TV and order at the same time the first time you do it.

Edit: I just noticed a filter choice near the top of the website which lets you select pickup/ship/delivery. Also, my frequently ordered items are back. That helps a lot.

Successful does not mean I like it.

Re: Walmart Websites: Watch Out! Part 2

Miss Pepsi — Fri, 17 Sep 2021 17:05:07 GMT

I just used the ap and yes you have to choose but honestly it is not that big of a deal., some things are in a different place but it took me all of about 1.5 seconds to figure it out. I mostly do Walmart pickup, I only go in if i only need 1 thing and cannot wait till I have a minimum order.

Re: Walmart Websites: Watch Out! Part 2

Nightowlz — Fri, 17 Sep 2021 17:54:07 GMT

LOL!!! I missed Part 1???

I just ordered from Wal-Mart. I picked up my groceries yesterday. 5 items were out of stock.

I received an email showing the items out of stock would be delivered by 9-23?

I thought that's strange are they delivering groceries now that are out of stock???

Around 6 pm last night someone left 1 of the items on the front porch. Today I received the other 4 items by FedEx.

If I had known they were doing that I could have ordered more stuff for them to deliver.

Better not charge me a FedEx delivery fee?

I had no idea they were doing any of this?

I did not see any place to choose pickup delivery or ship either. I saw those words up top but did not know what the deal was.

Re: Walmart Websites: Watch Out! Part 2

SilleeMee — Fri, 17 Sep 2021 18:07:04 GMT

A lot of my items in my 'Reorder List' say they are out of stock. But when I look for them in the search box they are there! So much for having a list to go back to if I can't add items from that list to my cart. I'm not liking the new website at all.

Re: Walmart Websites: Watch Out! Part 2

On It — Fri, 17 Sep 2021 18:12:06 GMT

I want all of the items I purchase from Walmart's site shipped, and I selected the 2 day shipping option that was there yesterday. I tried to not select delivered because that could involve a delivery service. Unfortunately I got an email that 2 of my items will be delivered earlier than expected. One arrived late yesterday afternoon and the other this morning. The majority of my order is being shipped. I prefer my orders to be shipped from a warehouse as a complete order. I cannot get this local delivery stuff stopped. I have called customer service, but they indicated there is no opting out of this. This seems like such a waste of time and resources.

Re: Walmart Websites: Watch Out! Part 2

Snowpuppy — Fri, 17 Sep 2021 18:29:43 GMT

@SilleeMee wrote:
A lot of my items in my 'Reorder List' say they are out of stock. But when I look for them in the search box they are there! So much for having a list to go back to if I can't add items from that list to my cart. I'm not liking the new website at all.

That happened on Target a while back.

I found pricing and sizing was the culprit. The iced teax mix I used to buy was no longer 20 quarts and no lomnger $5. The old item shows out of stock.

The new but smaller 15 quart size is now $6 and is available.

I'm passing on Retail Games. I bought tea bags and I'll make it myself.

Re: Walmart Websites: Watch Out! Part 2

tends2dogs — Fri, 17 Sep 2021 20:45:59 GMT

I order alot and often from Walmart.com. I have never done pick up. This new site is TERRIBLE. At the bottom of the page it asks for feedback. Well, I didn't pull any punches LOL. It is slow loading the pages, the pages jump around, and there are too any pop ups. It is not user friendly. I like how fast Walmart got things to me and CS has been outstanding, but this is not an improvement.

I wonder if the squeaky wheel will get some oil .

Re: Walmart Websites: Watch Out! Part 2

Miss Pepsi — Fri, 17 Sep 2021 22:27:12 GMT

apparently I am the only one that doesn't have a problem with it. Been adding stuff to my list all day, I will do a pickup on Tuesday. I have to add when I think about it. Seemed pretty cut and dried to me.

Oh well, maybe this was an experiment.

They have changed the ap several times since I started using it long before the pandemic. I have in the past preferred some changes more than others. Generally about the time I get used to it, they change it again.

Re: Walmart Websites: Watch Out! Part 2

PickyPicky3 — Sat, 18 Sep 2021 14:28:49 GMT

@Miss Pepsi You're certainly right that Walmart tests different ideas all the time, always looking for a way to lessen the sales gap between them and Amazon. I think this was a try to get as many offerings in front of the customer as possible.

When Walmart's new ideas don't work, they get rid of them quickly. I am still mourning their sale of Shoes.com.

Re: Walmart Websites: Watch Out! Part 2

Duckncover — Sat, 18 Sep 2021 02:12:37 GMT

I had to cross Walmart off my list. I can't stand that store, and the only one I choose to go in is several miles away. They are eliminating cashier lanes and moving to only self-checkout. I am told this will be at all of their stores in our area eventually. While transitioning, self-checkout stands cannot accept cash, only cards. The produce is now next to the school supplies and the shampoo, etc. is with the candles. I'm done!

Re: Walmart Websites: Watch Out! Part 2

pigletsmom — Sat, 18 Sep 2021 13:48:43 GMT

The new site is awful and their android app keeps crashing. I have my parents signed up for Walmart + and it seems the terms of that changed with this update. I thought it was free 2 day shipping and now it's 3. Although if you order that way they often just drive the stuff over from a local store and it's there the same day or next anyway. I also noticed it's tough to get a delivery day but maybe that's an employee shortage issue. Used to be able to pick the next day or two days away. I placed an order for my parents earlier this week and couldn't get it deliverd until Sunday.

Re: Walmart Websites: Watch Out! Part 2

PickyPicky3 — Sat, 18 Sep 2021 22:46:16 GMT

@pigletsmom I don't see Walmart + anywhere on the new website. Maybe they're phasing it out.

****Now it's back and still says two-day shipping.

Re: Walmart Websites: Watch Out! Part 2

Spurt — Sat, 18 Sep 2021 16:06:15 GMT

I hate their App and only use the website which hasnt had any issues for me, although I dont order from Walmart that often....but a recent item I ordered sure came fast! I think they are must be experimenting with their APP since the holidays are around the corner and they want to be ready...

Re: Walmart Websites: Watch Out! Part 2

Hoovermom — Sat, 18 Sep 2021 16:30:20 GMT

@PickyPicky3 wrote:
The new combined dot com and local grocery pickup website that was launched last week and removed is back. It's gone from horrible to horrible+ because at least I can navigate it.

In my cart: last week's groceries which I already picked up, 18 dot com saved for later items, 5 grocery items for this week.

I must choose pickup, ship or delivery for each item.

New and not improved.

@PickyPicky3 : You are so right.......I order items to be delivered to our "shop", and the website is terrible. I even chatted with them and they suggested that I call where someone can help me with ordering LOL. I told them I had ordered for years from their site and knew how to order. It was a ridiculous conversation. Anyway......hope they straighten it out soon. Two steps forward......one step backwards.

Re: Walmart Websites: Watch Out! Part 2

Witchy Woman — Sat, 18 Sep 2021 16:45:44 GMT

@tends2dogs

I don't order groceries for pickup, but do order other items frequently.

I agree that the new Website is awful, and, like you, told them so in the feedback.

It's just unwieldly, inconvenient and a pain in the neck trying to navigate. Not to mention the search feature is all but useless.

I've got 3 stores within 30 minutes of my house but they don't always have what I want.

Let's hope they fix what is wrong with it!

Also, how is your sweet pup? Everytime I see his face I just have to smile.

Re: Walmart Websites: Watch Out! Part 2

tends2dogs — Sat, 18 Sep 2021 19:20:00 GMT

@Witchy Woman I hope more people will give negative feedback on their site. I need to put together an order, but I am dreading how long it takes. I hate to go into Walmart. Most of the time they only have one manned check out.

In the meantime, here is something to smile about:

Re: Walmart Websites: Watch Out! Part 2

Witchy Woman — Sat, 18 Sep 2021 21:00:42 GMT

@tends2dogs

Well, he just couldn't be any more precious. Sending hugs and kisses, especially to that shiny black nose!

How lucky you are!